The property was safe

I booked a room with the intention, believing I would be able to get a bathtub in my room as the website shows bathtubs, but the guy that was working there was so meh, he said all the rooms had showers. I was very disappointed. There was supposed to be a sauna, but I never saw it. I didn’t see any signage for it to some of the amenities would’ve been nice. Also, you could not take the towels up to your room from the pool or vice versa, the hot tub was not hot. I cramped up when I left it because I was so cold. The view was nonexistent because it’s in the middle of an industrial area.

Location.

They would not honor the reservation made through Booking.com. I had a confirmed reservation and they would not give me a room, because they were out of queen rooms, and would not give me a King room that was available. Wanted me to pay $50 more than my confirmed reservation. Turned me away and told me it was because I used a third party reservation system. Suggested that I go to another hotel.

Clean and quiet

Construction

Beautiful room. Friendly Staff. Great location.

The phone in the room didn't work, but renovations were being done, which could be the reason. I had my cellphone, so I was able to contact the front desk that way. Not a deal breaker. Still a great hotel.

Clean room, clean pool area

Under construction (which hadn't been mentioned before arrival), phone in room didn't work- known before our arrival and not mentioned until I tried to reach front desk and had to elevator to the lobby for an extra towel, put in room with connecting door and could hear neighbor's TV and 6 am alarm clock

All staff were exceptionally friendly Yummy breakfast Free all day coffee Awesome pool hours (until 11pm) Awesome checkout time (12pm)

Friendly staff

Noise made by baseball team pass midnight

Early wakeup when firealarm went off due to some smoke from kitchen and had to go outside not fully dressed