The Ritz-Carlton Naples

7.4

Very good(50 Reviews)

Resort in Pelican Bay, FL

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Located on the Gulf of Mexico, The Ritz-Carlton Naples features 2 outdoor pools, a spa and a sauna. Free WiFi is availalbe at the property.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Pelican Bay, FL

Nearby attractions

Naples Botanical Garden

10.5 mi

Six Mile Cypress Slough Preserve

Available Rooms

King Room, Limited View

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Coastal View King

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ocean View King

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ocean Front King

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Club Ocean Front King

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

The Ritz-Carlton Naples

$$$$

7.4

Very good(50 Reviews)

Resort in Pelican Bay, FL

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Located on the Gulf of Mexico, The Ritz-Carlton Naples features 2 outdoor pools, a spa and a sauna. Free WiFi is availalbe at the property.

Amenities

Pool

Air conditioner

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Pelican Bay, FL

Nearby attractions

Naples Botanical Garden

10.5 mi

Six Mile Cypress Slough Preserve

Available Rooms

King Room, Limited View

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Coastal View King

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ocean View King

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ocean Front King

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Club Ocean Front King

1 King • 430 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

7.4

Very good(50 Reviews)

100% verified reviews

7.0

Dec 2024

Nice atmosphere

It was nice to stay at newly renovated place and food was overall good. We had poolside lunches and breakfast buffet.

Water pressure was so low on 14th fl and one lady at concierge was very rude. I understand her first language is not English but we were suspicious if she was a racist.

8.0

Mar 2024

Value for money not quite there

The staff was friendly

The room smelled like paint …. It seemed new works happened and it had a strong smell of paint all night.

9.0

Feb 2024

Muito boa!

Muito bom o café da manhã< hall, bar da praia e restaurantes, com pessoas gentis no atendimento.

sem comentário.

9.0

Jul 2023

Beautiful facility, average service

The property re-opened two weeks back and is a beautiful setting. It is a beautiful property and the staff was very nice.

I paid full retail for a suite and was never told that two restaurants and the spa would not re-open until September. This is why I rated this so poor on value This is unacceptable for a Ritz. This is the most I have paid for a three night stay and got half of the amenities!!! Also, the front desk would never answer the phone when called. Another unacceptable characteristic for a Ritz.

6.0

Jul 2023

To expensive for a hotel under remodel

Room, Pool

two restaurants only, poor menu choice

9.0

Jul 2023

Excellent Resort: Friendly Staff, Comfortable Rooms; Online Communication Needs Improvement

The Ritz's staff deserve commendation for their exceptional friendliness and professionalism. From the bartenders to the food service staff, everyone demonstrated a dedication to outstanding customer service. Despite some areas of the resort being under renovation, the operational bars and restaurants did not disappoint, providing excellent food in an inviting ambiance. Despite minor inconveniences, our stay was generally enjoyable, with the resort's physical service quality proving commendable. It was clear that the staff were making the best of the transition period after the hurricane, which contributed positively to our experience. The Ritz, with its reputation for excellence, delivered a largely satisfying stay, and its physical services lived up to our high expectations.

There were a few technical issues, such as inoperative room phones and malfunctioning televisions, which were somewhat disruptive. Our final night was marred by an unfortunate room service experience, where the food arrived after an excessive delay and was of poor quality, particularly the undercooked flatbread. The most significant shortcoming, however, was the Ritz's subpar online communication. Despite several attempts to contact them through different digital platforms, including Booking.com, a provided email, and the Marriott Bonvoy app, all went unanswered. This necessitated resorting to a phone call to address queries, a surprisingly antiquated approach for a prestigious corporation like Marriott in the digital age. The lack of responsiveness could have been cause for cancellation and points to a need for significant improvement in their digital communication strategy.

7.0

Aug 2022

Good

Location

Construction at site

8.0

Jul 2022

Very good

Staff was excellent. Service was very good, friendly, and prompt.

Construction noise Saturday morning was less than optimal

7.0

Jun 2022

Good

Breakfast and staff are the greatest assets. Being in the middle of a renovation & construction was not. Noise starting before 7am some days

When I complained about the noise staff told me that I was informed through an email. Yes I received it but never thought that behind the harmless email would hide the construction noise and annoyance. Ritz is Ritz in terms of quality and service but the construction aspect did not allow us to have proper rest and fully enjoy the facilities

2.0

Jun 2022

Bad

There was construction work at the hotel the coastal view was half of that and an ugly building in construction with all the machines etc , the receptionist said it is in the hotel page but obviously not in yours

You don’t want to stay in hotel which is in construction or repairing half of it, it is horrendous the noise the view etc Very disappointed

2.0

May 2022

Very poor

Value vs money in a hotel that should be closed for the renovation (not operating like this). Pool dirty , too noisy and bad cleaness

3.0

Jan 2022

Poor

The hotel was under renovation. Had I known that, I would not have chosen to stay there. I have stayed here before, and had invited at friend. The restaurants were closed and it was disapponting.

6.0

Aug 2021

Pleasant

Great area on the beach. Restaurants and bars were nice. Part of building was under construction with some amenities not in use.

The rooms and common areas were a bit dated

5.0

Aug 2021

It was ok.

Food was good. Service was good. Beach was beautiful Stinks you allow smokers it was very disturbing to sit out there and have that in my face.

We stayed on the 6th it smelled like mildew in the hallways. A lot was not available due to renovations and we paid full price. Smoking allowed on the beach.

6.0

Jul 2021

Pleasant

As usual the staff was excellent at all levels.

We found out about the on going construction on the site after booking the room. A simple e mail was sent the day of arrival with no cancellation allowed. I would have liked to have know about the construction before hand in order to make an educated decision. After all their prices didn’t change for food or room. I paid $3,500 for 2 nights with construction noise every day. I just think the Ritz Carlton should keep their guest informed. My wife and have been customers for over 30 years.

10.0

Jun 2021

Exceptional

Site was clean, staff was five star, breakfast bar was delicious!! Room was clean, love Nespresso in the room. Excellent view, saw a dolphin :O)

I can't think of anything you could do to make my experience better.

7.0

Jun 2021

Good

Nice on the beach.

The staff was rude, sarcastic. The pool was under construction, yes they let me know after I booked and there is no cancellation so that was not acceptable.

7.0

May 2021

Left Rolex on t at pool while walking. Waiter picked it up. Said he put it in his locker anit

Good. In room.

Ocean was brown.

7.0

Apr 2021

Good

Great property. Location was perfect.

Rooms were very small and the balconies were even smaller. Room rates were triple during spring break and the food and drinks were twice as high as average.

6.0

Mar 2021

below average of main palaces

Dinner and Breakfast: OK

10 floor Room location located above the huge A/C units (10 floor below))

10.0

Mar 2021

This is the best hotel to stay at in Naples, Florida!

the room had an amazing view of the beach. the gym is one of the best I've ever seen. and the restaurants at the hotel were great!

FAQs

How much does this resort cost compared to others in Pelican Bay?

The average price for a rental in Pelican Bay is $402 per night. This rental is $13 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at The Ritz-Carlton Naples. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at The Ritz-Carlton Naples. Enjoy the water!

Is The Ritz-Carlton Naples pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton Naples?

We found 15 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.

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The Ritz-Carlton Naples

Resort in Pelican Bay, FL

Reasons to book

About this resort

Amenities

Map of Pelican Bay, FL

Nearby attractions

Available Rooms

King Room, Limited View

Coastal View King

Ocean View King

Ocean Front King

Club Ocean Front King

The Ritz-Carlton Naples

Resort in Pelican Bay, FL

Reasons to book

About this resort

Amenities

Map of Pelican Bay, FL

Nearby attractions

Available Rooms

King Room, Limited View

Coastal View King

Ocean View King

Ocean Front King

Club Ocean Front King

Reviews

FAQs

How much does this resort cost compared to others in Pelican Bay?

Is parking included with this resort?

Is there a pool at this resort?

Is The Ritz-Carlton Naples pet friendly?

What amenities are available at The Ritz-Carlton Naples?

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