It was very clean. The staff was friendly.

We had trouble finding the hotel. It was not well marked due to construction.

Exceptional customer service and friendliness of every one, Angie who helpers with breakfast was such a joy to see in the morning, and others. I really enjoyed my stay!.

I liked the location and decent care from the staff

The price for the facility could have been cheaper. The pool was not available which was one of the reasons I booked it. I kinda wish I could have a partial refund due to the advertising of the available pool was false.

The hotel is just a few miles from the north entrance to Shenandoah National Park. It was convenient to everything and away from the downtown area. even though it is next to I-66, it is a quiet place to stay.

When I was there, they were doing renovations to the outside of the building. There was plastic over the windows, and the outside didn't look great. I'm sure this will be a temporary problem. Also, the pool was closed as part of the renovations. Again, this is temporary, but people interested in swimming may want to check if the pool has reopened.

Good location near NP

Staffs are friendly. Room was cleaned and well organized.

AC couldn’t be adjusted to cool temperature, making the room quite uncomfortable.

Delicious breakfast Helpful staff at check in

Slow drain in sink

It was very tired, especially the bathroom. The staff at the front were not very welcoming or chatty (I believe the manager) and I was surprised a bottle of beer was $7+ The breakfast was poor, most elements of toasters broken and 1st day the omelet’s were poor. The bagel was ok with peanut butter

The Breakfast meals were exceptionally delicious!!! And the staff that runs the Breakfast area were superb! Such a very and polite ladies, who were always asking me if everything was up to my standards, and if I needed anything else. The roons were very clean, and the beds were nice and firm, but very comfortable.

The pool was under construction, but the weather was not the greatness for taking a dip, so no worries there.

Breakfast was good. Hotel was clean and well kept.

No complaints

Hotel location was perfect for our daily plans.

The hotel over all is out dated and in need of a fresh facelift. Our room at check in had an "off" smell. We were apparently not the only ones that had that same issue. We overheard another couple at check out complaining of an odor in there room. All the furniture was showing signs of age and wear, all beat up and marks on all of it. The air conditioner was absolutely filthy inside the vent. The biggest let down was the pool was closed for renovations, they did offer a another alternative, which was an outdoor pool at another location, but do to the weather it was closed, which even made it worse. And traveling with 2 young children, having the pool not available on a rainy day was a huge let down. I feel that should have been communicated prior to our arrival.

not too much

badly situated with very poor and possibly dangerous access. entrance/exit is on a busy divided highway

Check was OK. Breakfeast was OK

WE were put in a room on the 1st floor. There was allot of noise until late in the evening due to youth groups there running down the hall and going to the indoor pool.

Staff was exceptionally nice! Everything was well kept. Breakfast was excellent.

close to my work

friendly staff at reception and in the morning at the breakfast bar

air condition kept running all night for a couple of seconds every 10 min despite us turning it off completly! bathroom furniture needs to be replaced/remodeled water fountain in fitness center did not work/was shut off a better variety of fresh fruits would be nice plus more vegetarian/vegan friendly options

Comfortable, clean room, great location to explore Shenandoah

Slightly noisy heater

very clean, everyone very helpful

getting out of parking lot and taking a left across two lanes of traffic

There was a mix up with my reservation and the two ladies at the front desk which were Nikki and Amy did an amazing job working with me to fix my issue.They worked until they got it fixed and i do appreciate that.