It’s spacious, solid and view was good

The price

It’s location, rooms and hotel are beautiful.

Some of the furnishings look a little bit dated and worn. I got charged twice and know this will be resolved; but didn’t like the front desk respond: “We don’t deal with third parties”

Great location. It is right across the street from the Bell Square mall.

Nothing in particular

Beautiful hotel, loved Christmas decor, special gift for kids, location with easy access to mall and activities, nice restaurants

Pool too cold, very hard pillows, breakfast at one restaurant was sub par

Great location. Very nice hotel gym.

No hot tub, rooms are very basic…. W hotel right down the road was the same price and way nicer

The facility is fantastic. Room was great. Overall hotel is very very nice! Staff in her esques lounge were fantastic!

The price for parking on a regular weekday.

Good facilities, really nice breakfast (read below however), large bedrooms.

THEY CHANGE THE TIPS AMOUNT YOU GIVE AT BREAKFAST, AND EVEN IF YOU COMPLAIN, THEY DONT CHANGE IT BACK. WATCH OUT! Every day I left tips at the breakfast, however when checking-out, the amount for every day was much higher than what I had written on the bill. I contested, and they said they could not change, but would make a note and everything would be fixed and the money returned. They simply created two debits into my card, the hotel one, and the breakfast one, with the higher price. This is a total abuse. Watch out!

I love how the house cleaners were efficient at their job

Nothing. Everything was excellent.