Sheraton Westport Lakeside Chalet
Hotel in Maryland Heights, MO
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Sheraton Westport Lakeside Chalet features a seasonal outdoor swimming pool, fitness centre, a garden and restaurant in Maryland Heights. This 3-star hotel offers free shuttle service and room service.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Maryland Heights, MO
Available Rooms
Guest room, 2 Double
1 King • 236 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Guest Room, 1 King
1 King • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Concierge level, Guest room, 1 King
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Concierge level, Guest room, 2 Double
2 Double • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Club level, Guest room, 1 King, Alternate bed: sofa bed
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 5.0
The pool area
I was told my room was available at 3:00pm. Got there and it wasn’t ready. Parts of the hotel was hot. Bartender in the dining area was ok. We waited 15 mins, before he took our order. I paid for the meal with my debit card and tipped him just being nice. The food was not worth the price. Next day after leaving the hotel, I was charged for the room again and the meal was some how charged to the hotel room. How? Very disappointed and frustrated!
5.0 / 5.0
Pool was beautiful. Wonderful location. Friendly people
Wish I wouldn't have been next to the elevator because of having a baby with us. Kept her awake and us too. Would have liked to have the option not to be there. No breakfast. I thought it was included in stay and wasnt. Wish there was an closer indoor pool and way to get to outdoor pool without the stairs.
5.0 / 5.0
Everything was lovely!
Absolutely nothing
5.0 / 5.0
I loved the pool and the rooms
I didn't like that we were told we could swim till 10 p.m. and an employee came to pool at like 8:45 and said we had to get out that management was closing it. We were the only ones in the pool area and I did pick all the towels up earlier and trash the guest left behind and straightened patio furniture up.
4.5 / 5.0
The room was clean and comfortable, a little shabby in places but hotel rooms are used hard by most guests. It didn't detract from the comfort.
Staff were very helpful and polite; little things such as housekeeping calling the elevator for me when I had my hands full.
Location is excellent if you don't want to be directly downtown (we didn't; we chose the area my husband grew up in).
We were in town to bury my father in law, and all the things like iron, board, hairdryer, that you need when getting ready, were to hand.
We didn't have a visit from housekeeping throughout a 3 night stay. We had to go and get clean towels.
Also, the complementary coffee in reception disappeared before 9:45 am on the weekend. It was much better than the Starbucks packs in the room (which we used and also had to go and ask for more of).
4.0 / 5.0
Dog next door barked. Woke me up
5.0 / 5.0
We loved the location! We were able to walk to Kemolls Chophouse to eat. The rooms were clean and comfortable. Staff was great!
5.0 / 5.0
everything
3.0 / 5.0
the room was nice but not nearly nice enough for the money. Very expensive room.
My very first interaction was the front desk when I checked in. The girl that waited on me was sullen to the point of rudeness. She wouldn't make eye contact, talked so quietly that I had to keep asking her to speak up, didn't smile even one time. My son was checking in at the same time. His clerk greeted him with a smile and was very pleasant. Mine was horrible and shouldn't be a front desk person.
2.0 / 5.0
The lobby was beautiful. Breakfast was good.
The lobby was beautiful but the room while clean was not updated. Carpet was dirty with stains and the rollout we requested never arrived. Also, we had to turn off the thermostat as it was stuck on cold AND we got locked out of the room cuz our key cards quit working when we went to have breakfast. Tile floor in the room was broken. For $300 bucks we expected a way better room. We could have gone to Ameristar for less than $200...next time we prob will.
5.0 / 5.0
Sorry we did not have breakfast there we were next-door at the St. Louis bread company
Everything else was very good though we do appreciate it we did have late evening cocktails and an appetizer before I retired thanks again
Cannot think of a thing
5.0 / 5.0
Everything ! Cleanliness , great staff , very clean room & comfortable beds
5.0 / 5.0
Loved the proximity to the Funny Bone and other restaurants.
Nothing
4.0 / 5.0
Rooms were great!
Variety of beer, more selection of beer would have been great! No pepsi products and small selection of vending items.
3.0 / 5.0
The location was great and I loved how everything was connected. Beds were comfy and room was clean.
I booked a King bed with a sofa bed, when arriving to our room it was 2 double beds. I went down to the desk to explain I booked a king bed with a sofa bed- they told me they didn't have any left and this was the best they could do. The staff was rude and did not accommodate. No refund or room adjustment- we made do uncomfortably. Outside pool was also pretty cold.
2.0 / 5.0
In Westport Plaza. Great bar and dining area. Lake and waterfall was pretty.
We weren’t able to stay in the room we booked because “it wasn’t clean”. Offered me another room with two twin beds instead of one king bed for my boyfriend and I. The room also didn’t have a view of the lake or garden and the wi-fi was horrible. So we couldnt use any of our streaming services. The room wasnt worth what I paid for and shouldve been given a difference between the two. It was really inconvenient. Why post a room online and make it available to book and receive payment then the guest arrive and its not ready and not promised the room?
FAQs
How much does this hotel cost compared to others in Maryland Heights?
The average price for a rental in Maryland Heights is $113 per night. This rental is $46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Westport Lakeside Chalet. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Westport Lakeside Chalet. Enjoy the water!
Is Sheraton Westport Lakeside Chalet pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Westport Lakeside Chalet?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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