Layout of bathroom. It was cramped and it was difficult to reach the toilet tissue from the toilet.

The room was spotless. The staff were super nice, friendly and helpful. The breakfast was delicious. I asked them was their something in the water that makes the people in Amarillo so kind? Wonderful stay. Will choose this hotel again.

The pool wasn’t available😟

location and convenience

price increase the day after Thanksgiving plus breakfast was free but now charge outrageous prices for breakfast buffet and sodas were $5.00 a piece.

The bedding was clean, as well as the mattress and pillows being super comfortable!

The air conditioner was not running great, but cooled well when it was on. I believe something must has been wrong with the AC and it was causing a light musty smell in the room. Would have preferred the shower tile to be cleaner.

The “hot breakfast” was lacking and when we got there at 830am, there wasn’t much hot food out. The girl working had absolutely no urgency to get the food out. When it was put out, it was two different types of “omelette s” that looked like they were made from powdered eggs.

Breakfast The “courtyard”. For a Hilton Garden Inn, there was nothing but weeds in the courtyard.

The staff were fantastic and worked hard to accommodate us. I actually felt sorry for them.

The first room was hot as hell. Moved us to another room and it was a little better but still hot. The pool was down for maintance. The pool was the main reason I chose the hotel. My suggestion is to put that on your website.

Excellant

Microwave leg was broken, room seemed OK but older, hallway carpet needed stretched, spots covered by other rugs

Night shift desk clerk was helpful.

Rooms were dirty, with damaged flooring, ceilings, etc. I was charged for three rooms, but only booked two.

not much

the floor tile in the bathroom was lose and door damaged from water, shower door very awkward, cleaning staff did not clean my room after first day. Then when cleaned left no coffee for machine nor cups. Pool and hot tub out of commission.

The property was clean and staff was polite

The hot tub had no heat whatsoever due to what the staff told us was a “broken piece on the heater” - the whole purpose of our trip was to get out of town, relax and enjoy the hot tub so it was extremely disappointing. Also we used the stairs and skipped the elevator after the first time using it and hearing and feeling the grinding/shaking upon stopping..

The room was great, the king size bed still new and comfortable, and the room had plenty of room with a good table/desk to eat on. The front manager was really nice each night.

The hot tub wasn't hot, and no one cleaned my room until the morning I checked out. The evening front manager stated that the hotel had trouble hireing extra help. So lack of workers

THE BREAKFAST WAS VERY DISAPOINTING, CONSIDERING THE PRICE OF THE HOTEL.

everything

hot tub was broken

Bathroon shower was rusty

property is getting a little run down

location was great.

small pillows, uncomfortable beds, not very clean

location on freeway! just did an overnight stop between destinations

a little old and dated! looks like it is being renovated but our room wasn’t

Spacious room and it was quiet.

The carpet should be fixed if it's ripped as it was in front of the elevator.