El happy hour y el personal

El cuarto era horrible Viejo , roto , muy muy deteriorado nunca me vuelvo a quedar ahí

parking

despite being very clean and tidy the hotel was very tired, needs a make over, threadbare carpets, tatty walls and paintwork, would have been a nice business hotel 15 / 20 years ago and considering the room rate it should have been a bit more up to date

Breakfast buffet 👍 pool and Jacuzzi 👍

location is ideal

the bathroom did not have a fan, and no windows (obviously), this was a huge surprise since this is not an old hotel... the bathroom sink did not drain, which was quite disgusting. the beds, the mattress was not very comfortable

breakfast was excellent, this is the catch for us as family love omelets. their chef us to make regular pancakes along with omelets for breakfast, I believe they remove this service,coffe is good but no French vanilla.

I been in this place 3 times this is the first time they try to charge me $15 per phone per night to get wifi I call front desk to ask why. they told me because I didn't made a reservation with embassy suites. by the way I am a member of embassy suites but the rooms were $100 extra per night that's why I went different route. I am Hilton member., but thought Hilton they didn't have available rooms I feel like they didn't give us full service customer. for not booking with them and watching my family budget instead.

Room

Location

Conservancy

A clean room and the food was great

The area is very clean and safer to get in

The locations and restaurants near by.

no valet

Breakfast was great

The rooms could be better to make for a more comfortable stay. The pillows were very flat and uncomfortable and there were no extra pillows for the pullout bed or blankets. The sheer curtains were tattered and ripped and there was a large running crack on the ceiling. I just wanted to have a good nights sleep after a long hot exhausting day on a comfortable bed and this was not it! Disappointing for the price we paid for our room.

Nice bar and restaurant

Hotel a little run down, rugs looking a little dirty, and bedding and couch felt kind of dirty. Bathroom light 💡 flickering in bathroom kinda felt like a haunted hotel . Most of chairs in dining area and bar need replacement ASAP.

clean, friendly staff, good breakfast

the king mattress was lumpy in the room

We loved the location

There was a strong fishy smell coming from the cabinet that held the fridge.

not helpful front desk they just say no for every thing, no ideas about anything I ask about tours or others

breakfast

Good Not happy paying 75. For parking when quoted 25. For the weekend

The close proximity to downtown Glendale (the Americana, restaurants, cafes and bars was great). The hotel itself is all suites, and I was set up in a king suite which was very spacious, clean and comfortable. Highly recommend if you want access to the freeways to - 20 mins from hollywood and burbank airport, as well as downtown LA.

The price was quite high in comparison to the area you're in - although safe and secure, I don't think $300+ a night for a king suite is that fair but that could just be me. Thanks