Sonesta Simply Suites Memphis East Poplar Pike

Sonesta Simply Suites Memphis East Poplar Pike Hotel in Memphis

6.3

Outstanding(432 Reviews)

Hotel in Memphis, TN

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Situated on a main thoroughfare 17.7 km from downtown, Sonesta ES Suites Memphis features a gym. Rooms include a kitchen area with refrigerator and stove.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Map of Memphis, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Queen Studio

1 Sofa • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Two Bedroom Loft Suite - King & Queen

1 King • 850 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Studio Suite - King

1 King • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio Suite Queen Mobility Accessible Tub

1 Double

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio Suite Queen Mobility Accessible Roll In Shower

1 Double

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Sonesta Simply Suites Memphis East Poplar Pike

$$$$

6.3

Outstanding(432 Reviews)

Hotel in Memphis, TN

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Situated on a main thoroughfare 17.7 km from downtown, Sonesta ES Suites Memphis features a gym. Rooms include a kitchen area with refrigerator and stove.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Dishwasher

Wheelchair accessible

Gym or Fitness Center

Map of Memphis, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Queen Studio

1 Sofa • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Two Bedroom Loft Suite - King & Queen

1 King • 850 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Studio Suite - King

1 King • 602 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio Suite Queen Mobility Accessible Tub

1 Double

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio Suite Queen Mobility Accessible Roll In Shower

1 Double

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

6.3

Outstanding(432 Reviews)

100% verified reviews

4.0

Jul 2024

I have a bad taste in my mouth for Sonesta Simply Suites & Booking.com. Will never use again.

The general manager tried to make up for the fact that my reservation was cancelled/lost/not found, or whatever by giving us a night's stay free.

After traveling 800+ miles with two hungry kids we landed at 10:30pm on Saturday, 6/15. Nobody was at the front desk so I called the after hours check in number. Once an employee arrived, he told me my reservation I made on 6/2 had been canceled due to an inactive credit card; the same card I used to reserve room in two other cities and the rental car. I was told I needed to contact Booking.com, and email was sent to me that day while we were on the road. The email actually arrived 20 minutes AFTER we left to go to Embassy Suites for the night. Not sure if it was Booking.com or Sonesta Simply Suites' fault (both blamed one another). The next day the general manager agreed give us the next night free - a nice gesture. When we left we forgot my daughter's dresses in a garment bag in the closet. We didn't realize until we were in San Antonio, Texas for her fiancée's graduation from USAF BMT at Lacklland Air Force Base. While it was too late to retrieve her dresses for any of our events we tried to reach Sonesta to arrange a Fedex, or some way to get them home. I was regularly told to call back the next day because whomever answered could not understand English. When I finally got somebody who did, she said anything that is not an electronic device is thrown in the garbage. How very considerate! As a 30 year veteran of the hospitality industry I always said if somebody likes our service they might tell 2 or 3 people.....if they are unhappy with our service they will probably tell 10-20. In my case, I will share this with any and all people I know who travel

5.0

Jul 2023

It was okay , with proper cleaning and a few updates it could be better.

Nice size room, full kitchen, friendly staff

Fruit flies everywhere in the room, stained carpet, sheet could of been softer. But the nats are definitely a problem

5.0

Jul 2023

Passable

Massive stains in the carpet, no breakfast or swimming pool as advertised on the website, and the customer service from a lady I had to deal with was all horrible.

1.0

Jul 2023

Not a good experience

It was a nice building

There was no one at the hotel when we arrived from out of town. We had to wait for hours to get checked In.Tgere were nets in both of my rooms and we was there for a whole week. We never had keys for the rooms so we had to go to the office and wait for someone to let us in our rooms.

1.0

Jul 2023

No pool when it's in the amenities and photos

The room was big and clean.

They advertise a nice outdoor pool that's been closed and no water in for last year the staff said. It's 88 in memphis we wanted to refresh and relax by the pool during our 2 day stay. We checked out when we arrived.but we did look at the room

5.0

Jul 2023

great location; good value; needs an upgrade

location; everyone at the front desk was pleasant and friendly

gnats, gnats, gnats. they were everywhere. i was on the 4th floor.. they mustnhave some thpe of moisture problem within the hotel. room was old, shower handle didn’t work right; the door lock kept coming open when we opened the door.. just several little things like this.

1.0

Jul 2023

It was a complete nightmare and a huge waste of money.

I did not like anything but the size of the room

The room was filled with nats. They flew around the entire time and the property did nothing about it. I reached out to Priceline to get help and they basically told me they could t do anything it was all up to the property. I was miserable and avoided coming to my room the entire trip.

1.0

Jul 2023

Bad experience

Location was good

Room wasn't clean and had knats very bad. Went to the front desk and told the gentleman and the lady that was working during my check in and they never showed any concern. Also adding that I had a kitchenette with unclean dishes and no way to clean the dishes. Not satisfied with the cleanliness, the smell throughout the hotel was horrible, very noisy all night. This property needs a lot of training.

1.0

Jul 2023

I would not choose it again.

nothing

No breakfast even though it was on booking pace including breakfast. We booked for 3 people and our son was supposed to sleep on a sofa. He did not have any pillow to sleep on and instead of a blanket, they gave him just two sheets. Stuff was not very cooperative. I would not recommend it to anyone. Not worth the money.

8.0

Jul 2023

Really convenient to shea Clinic and May need to stay here again due to safety concerns of memphis in general!

Clean quiet and VERY convenient to my doctor visits!

Not very secure parking! Power went out but I know that was not their fault! DM voluntarily offered me a 1 night refund but never followed through! I sleep with cpap and tried sleeping in my car but had a couple of thugs that kept pecking on windows trying to get me to open windows! Finally went back inside and didn’t sleep any!

8.0

Jul 2023

It was ok minus the urine smell

It was a studio apartment

The room could’ve smelled a little better

5.0

May 2023

Not like it used to be

I enjoy the comfort of the bed and full kitchen, which was a plus. Entering the room, it was clean and had no odor. I was content with appearance

The smoke detector was hanging from the wall, no extra blankets in the room, the shower was spewing water onto the floor while showering unbeknownst to me, it started seeping to the carpeted area and I had used our towels to clean the mess. The grounds were full of trash, and dumpters were overflowing. It was such an eye sore.

10.0

Mar 2023

Exceptional

Friendly/Cleaness

9.0

Mar 2023

Superb

The staff was friendly and helpful Chadwick and Raven. Also the room was real clean and comfortable. Will stay again

Big dog in the hallway

10.0

Mar 2023

wonderful one word

everything

nothing

8.0

Mar 2023

nice I would book again

my suit

nothing

10.0

Feb 2023

My stag was wonderful

Everything about my stay❤️ The young man at the desk was awesome he deserves to be a manager if he isn’t already.

8.0

Feb 2023

Had a room the day before that room was very equipped with the essentials needed. However it had an roach and I never ha

location&balcony

no trash bag in the garbage can, no tissue,every time you change bedroom tv living room area changes to another station.

7.0

Jan 2023

Good

The 2 bedroom loft suite is great!!!] Perfect if you have children.

I could not contact the property for 3 weeks of trying. Via email through the app twice and phone calls directly to the hotel multiple times. I eventually tried the corporate main number twice and the Booking.com number twice. My daughter eventually was able to contact the corporate office while I was on the road. She did a 3-way call so I could get my concerns taken care of. The room was not clean, the walls were visibly dirty around the doors etc, and around the toilet was not clean. Around the floors in the kitchen. There were no towels for the kitchen. I used a bath towel. No dish detergent for hand washing the dishes or the counters. Floor boards and the shower and sink in the bathroom were dirty upstairs. The rooms need to be updated and painted, stained carpets throughout.

10.0

Jan 2023

very polite and courteous staff. exceptionally clean.

clean comfortable.

8.0

Jan 2023

it was pleasant

cool

I had a roach on my first night stay . However it never happened to me before at this location.

7.0

Jan 2023

Staying 1 day is all that I could handle

spacious room

smell outside the room was terrible, stoves not clean which cause smoke in room, room had no smoke detector and sercurity of the hotel was non existent. back door lock was broke so anyone could get into hotel key or no key, the gate did not close at night to parking lot so no key needed there either

10.0

Jan 2023

Exceptional

Service

Weather

1.0

Dec 2022

Ok, if you don’t need anything

The room was decent. The bed was comfortable.

I had an issue with billing. I called and was refunded some of the money back. I asked why was the booking price not honored and I can not get a response. The property itself, was ok. if you have any issues, know they won’t respond.

8.0

Dec 2022

I will return.

I loved Michael when I checked in my first night. His attitude was above and beyond.

When we arrived in our room there was water all over the floor and bathtub from the cleaning staff cleaning the tub. There was no toilet paper and the toilet paper holder was off the wall.

6.0

Nov 2022

would look for another place before returning

location

room not clean very well, stained carpet no breakfast as promised

FAQs

How much does this hotel cost compared to others in Memphis?

The average price for a rental in Memphis is $140 per night. This rental is $58 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Sonesta Simply Suites Memphis East Poplar Pike. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Sonesta Simply Suites Memphis East Poplar Pike pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Sonesta Simply Suites Memphis East Poplar Pike?

We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Memphis, at $85 per night for your next great vacation.

$$$$

Sonesta Simply Suites Memphis East Poplar Pike

Hotel in Memphis, TN

Reasons to book

About this hotel

Amenities

Map of Memphis, TN

Nearby attractions

Available Rooms

Queen Studio

Two Bedroom Loft Suite - King & Queen

Studio Suite - King

Studio Suite Queen Mobility Accessible Tub

Studio Suite Queen Mobility Accessible Roll In Shower

Sonesta Simply Suites Memphis East Poplar Pike

Hotel in Memphis, TN

Reasons to book

About this hotel

Amenities

Map of Memphis, TN

Nearby attractions

Available Rooms

Queen Studio

Two Bedroom Loft Suite - King & Queen

Studio Suite - King

Studio Suite Queen Mobility Accessible Tub

Studio Suite Queen Mobility Accessible Roll In Shower

Reviews

FAQs

How much does this hotel cost compared to others in Memphis?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sonesta Simply Suites Memphis East Poplar Pike pet friendly?

What amenities are available at Sonesta Simply Suites Memphis East Poplar Pike?

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