Comfort Inn & Suites
Hotel in Palatine
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in Arlington Heights and with Six Flags Great America reachable within 32 km, Comfort Inn & Suites offers a fitness centre, non-smoking rooms, free WiFi throughout the property and a garden.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Palatine
Available Rooms
One Room Suite with Sofa bed - Non Smoking
Beds not specified
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Suite - Disability Access/Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Disability Access/Non Smoking
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One Room Suite with Two Queen Beds and Sofa bed - Non Smoking
Beds not specified
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Non Smoking
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
2.5 / 5.0
The location was convenient and it was dog friendly Breakfast was included and there was a pool.
It was not super clean. The police were onsite twice and our sink was clogged which we requested to be unclogged twice. This never got done.
4.0 / 5.0
Great location, close to interstate and shopping about a mile each direction. Has potential to be a great property
I know properties need to stay open during construction, BUT having 2/3 of hotel inaccessible with no working elevator and only rooms on 3rd FL is alot to ask. Very, very sparse breakfast area (also under construction), no gym and workers everywhere made a comfortable room not so comfortable.
1.5 / 5.0
The room was cool looking decor.
The description said it had a fridge, microwave, and a coffee maker. It had none of that and the place was under construction which was even worse!
2.5 / 5.0
Room was nice and clean, newly remodeled.
Web site states hot breakfast, but breakfast consisted of waffles, toast, cereal, coffee, milk, and juice. No pastries, bagels, eggs, protein of any kind, or even yogurt. The site also states pool, hot tub, and fitness center, but the pool was empty, the hot tub was filled in, and the fitness machines were broken and not in working order.
3.0 / 5.0
Quiet
Remodeling
2.5 / 5.0
Beds are comfortable
The whole hotel is falling apart. The exercise room is a disaster area, the treadmill is actually dangerous to use since the band is ripping off. The pool water looked dirty. Carpets everywhere are so dirty. Parts of the hotel smell really bad, like cat piss. Apparently they have just been bought and renovations are coming.
2.5 / 5.0
It was the only location convenient to where I needed to be while on my trip. But with another trip coming up in January, I may need to reconsider a new location. 
First of all, I wasn’t aware of name and ownership change during my reservation time. Therefore that led to construction on the first floor of the property. My first room TV did not work nor did the telephone. Second room had dirty walls, stained bed skirts & absolutely terrible cable connection. The layout of the room and the bathroom is not convenient nor conducive to easily moving around and the crooked unaligned furniture, makes it look even worse. 
2.5 / 5.0
Convenient location.
The room was not really clean upon entering, the bathroom floor was a little dirty, the carpet was sticky in some parts. Behind the alarm clock night stand was an empty water bottle. We were not told that we had to ask to have maid service. There was a dirt something that looked like gum or vomit on the paneling to the left of the tv.
5.0 / 5.0
Need to clean the carpets throughout the hotel. Somewhat stained and dirty
2.0 / 5.0
Hallway carpet was dirty and air smell bad,
Shower curtain was dirty,
Fitness center equipments were all worn out/didn’t work
2.5 / 5.0
Comfortable bed and really nice surroundings, helpful staff, good and stable wifi
The room had a cigarette-like smell, the carpets and sofa were stained, the AC was loud and not user-friendly
2.0 / 5.0
clean room
parking is not fun
3.0 / 5.0
it was spacious.
the pool water was not clean.
0.5 / 5.0
nothing
they charged me twice for one night . I booked it through this app and wasn't allowed to check in and was already charged so I had to buy another room which ended up setting me back another 122 . I didn't get my refund and even though I checked in at 2 am they tried to kick me out at 1 pm that same exact day . so I got charged again for another night .
4.0 / 5.0
Hotel staff was accommodating. The pool was warm. Our room was nice and clean.
Needed towels at the pool. Breakfast was okay.
2.5 / 5.0
The bed was comfortable and the staff were mostly friendly and helpful.
1. The desk chair in the room was falling apart. It shed all over me, which transfered to the bathroom. Had to get it switched out.
2. They ran out of caffeinated coffee.
3. One of the elevators broke.
4. My toilet wouldn't flush but they were too understaffed to bring me a plunger, which left me having to go down. Again.
5. The hallways were filthy
6. Not such a big deal, but there was no good place to put on makeup. The lighting wasn't great and there were no good mirrors
2.0 / 5.0
staff was friendly
room was okay
breakfast was disappointing - very basic items - the microwave was quite dirty
strong smell of marijuana in the hallway - we know that's not the fault of the property
1.5 / 5.0
The customer service was great! The day we checked in the gentleman who helped us was fantastic!
The list is extensive.
Pool- dirty( you expect an outdoor pool to have some amount of debris but for an indoor pool the level of deaf bugs,dirt, leaves, etc..was unexpected and gross!)
Hallways- filthy. Vomit outdoors along with empty Pepsi bottles, red bull can and empty cigarette packs.
Room was very old and dirty. Hand towels were dirty and could not use them. Reeked of smoke even though it is supposed to be a non-smoking hotel.
Shower did not have shampoo. The only thing that came out was a small amount of water. We brought our own so it was okay but they should have been new and full for our arrival. Dust covered nearly everything. Just a very dirty place. We did let family know not to stay at this hotel. I thought $140 was a good deal but it was not at all! I wouldn't have paid $50 for this place. I hate to leave bad reviews but the pictures make this look like a great place to stay and it's not. Maybe other rooms are better and customer service was wonderful but overall this was a huge miss! Find somewhere else to stay!
1.5 / 5.0
didn't have breakfast, staff was kind and professional
room wasn't maintained, trash on the lawns,
5.0 / 5.0
very clean great staff
1.5 / 5.0
Bed was comfortable. Location was good. Staff was responsive to requests.
Not much food selection at breakfast. No decaf coffee. No salt packets or salt shakers. When I called place on the phone before my visit, they mentioned they served devilled eggs but not to be found. Only two types of cereal plus oatmeal packets. Pillows were mushy. Very limited selection of TV channels.
4.0 / 5.0
Nice pool with warm weather.
No towels in gym or pool, only 1 elevator was working.
2.5 / 5.0
The room was lovely and met our needs as a family with young children.
The breakfast was really minimal and unimpressive: the waffle maker didn’t work properly and the canister for hot water barely worked. We had also looked forward to using the pool and it wasn’t until we tried to swim that we found out that the pool was closed for maintenance. No signage or notification prior to this major disappointment.
4.0 / 5.0
Quiet area
People living in hotel
FAQs
How much does this hotel cost compared to others in Palatine?
The average price for a rental in Palatine is $93 per night. This rental is $3 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Inn & Suites. Enjoy the water!
Is Comfort Inn & Suites pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Comfort Inn & Suites?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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