Older hotel, but it's a great location. Staff are mostly very friendly. Generally, I have no complaints with stay, and I have stayed there many times.

Restaurant is consistently horrible. We don't eat there anymore, even if breakfast comes with room at no additional costs. With a hotel of this size, one would think there would be more of an effort to improve this.

Property was outdated. Our room was described as a corner window room, but was an ordinary room.

Lacked amenities- not even a welcome cookie or breakfast.

Very clean! Wonderful staff! Many outdoor and indoor seating areas.

No breakfast

Location, walking distance for downtown., View of the mountains. Nice bar area. Great rear outside patio

I loved every thing

Location

Nothing

Location that is all

The room smelled of mold, they are over priced, Rooms too small

Hotel and amenities really good. Check in not good. Employee greeting us not helpful or friendly. Used valet parking but he offered no help with luggage. Absolutely no help. Just stood and stared at us.

Staff very helpful and friendly

We loved the large comfortable room and the in house bar. The location was also great.

We found the location to be very supportive in what we wanted to do.

WE didn't like the price of breakfast for the quality of it. Also the cost of the parking wasn't effective.

Beautiful hotel, great bar service, and great location.

I was a little annoyed spending $22 on parking after paying to stay in the hotel- however, it may be out of hotel’s control living in a larger city like Asheville.

Excellent location. easy walk downtown. no need to take taxis or local buses,

Everything good.

location, pool, and comfort

Beds are very comfortable. Gym is nice and very clean.

It was very nice.

It costed too much. The continental breakfast was way too expensive for what you got.

Perfect for our weekend away! Clean room and quick check in. Very friendly staff. We parked the car and walked everywhere!

nothing!

Great view from window. Very cool wall in bathroom of a picture you could only see through camera phone. Nice shower with good water pressure.

If I could've stayed longer. Need a fan or white noise for sleep. Can't think of anything else.

Such an accommodating crew! Our experience with your staff showed us why we want to retire there.

Location

Me and my daughter got stuck in elevator. I was panicking. I also couldn't get downstairs the next day due to elevators not working at all.