Courtyard by Marriott Traverse City
3.9
Good(24 Reviews)Hotel in Traverse City, MI
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Just 6 km south of central Traverse City, this hotel features an on-site restaurant and indoor pool. Each guest room is equipped with free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Traverse City, MI
Available Rooms
1 King • 204 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 204 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(24 Reviews)100% verified reviews
3.9
Beautiful decoration of the room and property!
3.9
Clean and updated Lobby. Staff was very friendly.
3.9
Room was very clean and comfortable
Didn’t like the bathroom sink outside of the shower area. Would prefer it to be enclosed by a door
3.9
Bed, room, staff
3.9
We loved the Bistro staff and actually still go their to visit them Eva is an absolute asset
The pool was being cleaned and not accessible
3.9
Stayed there a few weeks ago with 2 rooms for 5 days to drop off my daughter to art camp...first time to stay in courtyard in this area and it went ok. Then came back yesterday to pick up my daughter and booked room for one night. I drove to hotel straight from airport around 11:45am to make sure no surprises. A lady name Nichol told me no worry and everything will be ready by the time I go back. After picking up my daughter after her final orchestra in the evening we went back to hotel and two different ladies at front told me all rooms were out and their manager picked me and sent us to best western "for free night". When I told them my earlier stopping by and confirmation from Nichole ...the manager on duty told me she doesnt know nothing with a cold face. And I asked why me and she said may be because of my lower status(?!!) SERIOUSLY? ! This is how your employees get trained to handle customers?? I travel around world and stay in many hotels each year..this disappointing experience is rare to find. Plus...not even a single sorry throughout the entire communication...should I thank you for screwing up my booking and then throw me into a cheap hotel 5 miles away "for free"???
Next year my daughter will be back to interlochen with friends again. We will avoid this hotel with friends.
Stayed there a few weeks ago with 2 rooms for 5 days to drop off my daughter to art camp...first time to stay in courtyard in this area and it went ok. Then came back yesterday to pick up my daughter and booked room for one night. I drove to hotel straight from airport around 11:45am to make sure no surprises. A lady name Nichol told me no worry and everything will be ready by the time I go back. After picking up my daughter after her final orchestra in the evening we went back to hotel and two different ladies at front told me all rooms were out and their manager picked me and sent us to best western "for free night". When I told them my earlier stopping by and confirmation from Nichole ...the manager on duty told me she doesnt know nothing with a cold face. And I asked why me and she said may be because of my lower status(?!!) SERIOUSLY? ! This is how your employees get trained to handle customers?? I travel around world and stay in many hotels each year..this disappointing experience is rare to find. Plus...not even a single sorry throughout the entire communication...should I thank you for screwing up my booking and then throw me into a cheap hotel 5 miles away "for free"???
Next year my daughter will be back to interlochen with friends again. We will avoid this hotel with friends.
3.9
Staff was very friendly.
The pool wasn't working so we had to make other plans for our Saturday. The hotel couldn't offer a discount because we booked through booking.com. This is the second time we had issues with a hotel and couldn't do anything to remedy the problem since we booked through this site.
We will not use booking.com ever again.
3.9
We arrived on a Sunday and left the next Friday. In that time nothing in the room was cleaned! There was a statement to us that the room would not be cleaned for three days because of a "staff shortage". But no apology was made and no reduction in the room rates was made.
3.9
No breakfast. Too expensive.
Clean the room
3.9
Did not eat breakfast
Our room did not get cleaned. Had to ask for towels. For the price you pay this should not happen. Very disappointed.
3.9
Clean
Breakfast not included for the price
Shower is old
3.9
The outside patio was nice.
Not worth the money at all, worst Marriott ever! First thing getting in our fridge didn't work and there was a puddle of water under it. My kids found a toy left behind under a chair and there was a goldfish cracker in the middle of the floor not from us. Having worked housekeeping that is a huge no no. Plus that means it was missed by the housekeeping and the supervisor that checks the room, not good. Pictures of the room on this site are nothing like it is in person. For the price and the fact it's a Marriott I expected much better. I had to take my children out of the pool after adults came in and were so rough in the water my toddler was crying and scared. Tried going to the front desk twice and stood there so long with no help in sight both times I gave up. Other people stood there as well no idea where the front desk person was. I've worked at a Marriott and our standards were a lot higher. I was very disappointed in this hotel. Would not recommend wasting your money when there's better hotels in the town for less money. We stayed at a hotel $70 cheaper the night prior and I wish we wouldn't just stayed there it was much better with customer service and cleanliness.
3.9
Room was clean, staff was nice.
There's $137 extra charged on my card with no explanation!! Beds not comfortable.
FAQs
How much does this hotel cost compared to others in Traverse City?
The average price for a rental in Traverse City is $230 per night. This rental is $132 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Traverse City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Traverse City. Enjoy the water!
Is Courtyard by Marriott Traverse City pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Traverse City?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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