Front desk staff

No eatting utilsil left out after breakfast

Absolutely horrible it smelled it was dirty HORRIBLE WOULD NEVER STAY AGAIN!

Absolutely horrible it smelled it was dirty HORRIBLE WOULD NEVER STAY AGAIN!

Breakfast was fair, no milk for cereal

Our room did not have wash cloths the first night. I went to front desk to get. Room was cleaned and clean wash clothes were taken leaving only 1 wash cloth for 2 people. Called the front to ask for wash cloths, was told it would be a while and no one came to deliver the cloths. Needless say this was unsatisfactory to me and my sister.

From the check in, we arrived pretty late I think around 11 PM. And you need to be buzzed in, since you don’t have card yet (security reason?). We have two rooms reservation, but one of the room not just NOT clean, also with a lot of personal belonging like someone has not check out yet. The second room there is no light in the bathroom and we keep calling for more than an hour (also mentioned to switch to another room but they declined) until I come down to ask (seems like the shift changed), finally they switch us to another room. *SERVICE - MINUS! Need to mentioned, after we moved our stuff to a new room, I was trying to return the old key but one of the receptionist from afar (almost like shouting) “Give me, give me…, don’t put access card together with you mobile!”. But, his colleague (the one that switched me to new room) told him “No, nothing wrong with his room, he’s just returning the key!”. And I told that Guy, “DO NOT ASSUME!”… *HOSPITALITY - MINUS! The two cars elevator not working properly, they both keep stopping at 3rd & 4th floor. The Property very poorly maintained!

The property was very nice and the staff was exceptional

They could use some improvement with the elevator system

friendly staff! Clean, Good Distance To Subway

Elevator Didn't Work Or Took Forever To Come So Took Stairs Half The Weekend, Watery Eggs

The location was good for me, price was great and the staff was very good

The carpets in the room had an order, that was favorable. They need to get cleaned. The elevators were very slow and there was only one in service the entire weekend.

There was a good breakfast The staff was very nice, cordial and friendly The location was perfect and the price was good

The carpet in the room had a strange oder The elevators were very slow and only one of them worked.

Big Rooms, beds are comfortable and bathrooms nice! Breakfast is also fine, with different choices in menu.

Rooms has a door between each other that allows to hear everything from the next room, be prepared if you have noisy neighbors, you won’t be able to sleep! hallways are always plenty of bags with trash and there’s always strong smell to weed even the hotel is smoke free :(.

Long cancellation time.

It was dirty. Untidiness starts from the elevator, it was smelly and dirty. The corridor continues with a deep strong scent. When we entered the room we saw the lavatory in the middle of the room not in the bathroom. I wanted to open the window for some fresh air, but woefully the window was not openable. The furniture is quite old, also dirty. The towels even were old and dirty. We could take a shower because of disgusting of the bathroom.

location

the staff was a little rude

None.

Every day same menu. Out of 2 Elevator, 1 was out of service all 3 days of our stay, and the 2nd Elevator also was out of service time to time. We have to bring our luggage through Stairs. Very poor service. I will not recommend this hotel for anyone

The desk staff is always friendly.

I’ve stayed here numerous times but it seems the care for the place is going downhill. Not sure if it’s new owners but isn’t as crisp feeling as it used to be.

The room was very comfortable and extremely spacious. It had a fiedge and microwave which was very convenient and opposite a 7-Eleven Store. Staff were pleasant

The breakfast. No milk or cereal. I felt sorry for the staff at breakfast, it was often one poor lady all by herself very stressed out which was unfair on them. The management sitting in offices or working from home need to ensure that staff are supported in stressful situations as there were too many guests in the breakfast room and that there is enough food for the guests or just don't advertise breakfast.

Nothing.

Our room wasn’t clean, the bathroom was in terrible shape. the exhaust fan sounded like a jet plane, toilet was either stained or dirty and the bathtub didn’t drain. The lady upon checkout was so rude and didn’t ask us any questions about our stay or offer an invoice.

it was super close to restaurants

The breakfast

Could use a touch updating... But was clean

The lady and guy at the front desk were awesome! Very warming and professional, absolutely loved them and they were very helpful!

Not so much didn’t like I just thought there would be a bath tub along with shower. But the shower was a good size so no complaint!

Great location, great breakfast, great attentiveness to customers!

I didn't like the security deposit! The beds exude heat, make you hot even when it's cold!

everthing

nothing