Garner Hotel Phoenix - Surprise, an IHG Hotel

6.8 / 10.0

Outstanding(402 Ratings)

Hotel in Surprise, AZ

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Located 10 miles from Wildlife World Zoo, this Arizona hotel features an outdoor pool. Rooms at Days Inn & Suites of the Sun Cities/Surprise offer free Wi-Fi and cable TV.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Wheelchair accessible

Map of Surprise, AZ

Nearby attractions

Desert Botanical Garden

Available Rooms

Standard Room

Beds not specified

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite

1 Sofa • 1 King

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room with Two Queen Beds

2 Queen

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room - Non-Smoking

2 King

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Garner Hotel Phoenix - Surprise, an IHG Hotel

$$$$

6.8 / 10.0

Outstanding(402 Ratings)

Hotel in Surprise, AZ

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

Located 10 miles from Wildlife World Zoo, this Arizona hotel features an outdoor pool. Rooms at Days Inn & Suites of the Sun Cities/Surprise offer free Wi-Fi and cable TV.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Wheelchair accessible

Map of Surprise, AZ

Nearby attractions

Desert Botanical Garden

Available Rooms

Standard Room

Beds not specified

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite

1 Sofa • 1 King

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard Room with Two Queen Beds

2 Queen

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room - Non-Smoking

2 King

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

6.8 / 10.0

Outstanding(402 Ratings)

100% verified reviews

4.0 / 10.0

Jul 2023

Disappointing

breakfast was a joke

cleanliness needs to be improved

6.0 / 10.0

Jul 2023

good location for my business

working ice machine

there was a child running up and down the 2nd floor and it went on till after 10 pm. After putting up with it all week I called the front desk after 10 pm for them to tell me there was not a child, duh come to my room and listen. They were not willing to help or even acknowledge the situation.

9.0 / 10.0

Jul 2023

Would definitely recommend this hotel to others.

Staff was friendly and helpful. Location was good but not easily visible from main road. Room was clean and bug free. Bed was comfortable. Plenty of restaurants close by. No issues with adding extra nights to my stay.

Booking.com listed first room at $68/night but since I was in a rush I decided to book room thru the hotel and ended up paying $93/night. Next time I'll book thru Booking.com and save a few bucks.

10.0 / 10.0

Jul 2023

Thank you !

The staff were amazing !

Did not have a room number on door .

7.0 / 10.0

May 2023

fine

clean

too little light in room. Two lamps didn’t work.

3.0 / 10.0

May 2023

Not a hotel choice I would chose again.

The restroom was terrible. The faucet leaked. The shower faucet hot/cold was backwards. The shower curtain bar was ready to fall off the wall. The shower curtain was far too long and draped on the floor of the shower tub. The shower tub has no anti slip and very dangerous. The shower towels were poor quality.

3.0 / 10.0

Apr 2023

Won’t recommend

Nothing

Their breakfast sucked

10.0 / 10.0

Apr 2023

Exceptional

I like everything

Is that I stay there a lot and should get a discount on the rooms

5.0 / 10.0

Mar 2023

Will not stay again. Front desk clerk was very nice though.

Continental buffet breakfast was advertised and there was a grab and go paperback. Disappointment for family vacation with children.

Pool had a heater but never turned on so water was too cold and dirty to swim. Again, children extremely disappointed for a spring break vacation with no swimming.

10.0 / 10.0

Mar 2023

I enjoyed my stay and will definitely return for another stay.

Very friendly and caring staff. Clean, organized, and relaxing. Great tv channels & cozy rooms.

5.0 / 10.0

Feb 2023

Dumpy Dog hotel

Monica was so sweet. Location was good.

Room 216 too expensive. Dumpy Dog hotel.constsnt pit smell. Almost $600 for 4 nites!Bedroom lamps dusty, shades torn, plug ins not work on lamps, bedroom TV remote would not work and Monica had to fix it, bathroom was a mess! Holes in wall under the sink and paper peeling off, base tiles broken off, white paint spots on walls and sprinkler in bathroom ceiling ?? Shower awful. Little hot water and handle was backwards. Shower curtain rod didn't right, holes patch in selling above light. Every room so dark! Microwave rattled. Mini coffee pot took forever to make 1 small cup of coffee. Back patio is a mess!! Broken tables and chairs that don't match. Couch was Nasty, smelly. Breakfast was a brown bag! The breakfast room was piled with junk!!!! Close and redo if you want to charge people this price. Awful .. can I please have a refund? This was awful.

6.0 / 10.0

Feb 2023

Mixed

Location, people working

Room smelled terrible and when I turned on the heater, it smelled so bad I started coughing and had to turn it off. Froze my butt off. Too late at night to start changing rooms.

8.0 / 10.0

Jan 2023

it was fine for our needs

the room was a nice size

it needed up dateing

6.0 / 10.0

Jan 2023

Pleasant

Hot breakfast was a bag and Hot tub was filled in

7.0 / 10.0

Jan 2023

Good

The staff were all very kind went out of their way to make sure I was comfortable

I didn't like that the back door didn't lock and then when they did get it to lock it wouldn't open the next day

6.0 / 10.0

Jan 2023

wasnt perfect but worked out nice

Location was good the bed was comfortable, heater worked great, and the room was spacious

the tub was leaking was noisy and had to unplug the little fridge that was in the room was a constant loud humming

1.0 / 10.0

Dec 2022

Run away!

only that it was near my daughter

couch was made from trash bags covered with a stretch cover ewww hot breakfast I was told by booking.com we would receive was closed so we were handed a bag of things all containing dairy except tiny apple juice there was yogurt my husband could have eaten except they were expired! this place was creepy and uncomfortable! There was no apology for expired food and everything was excused by we will be remodeling soon. Our budget for the trip had to now accommodate buying breakfast out. I rerouted the entire return trip just to avoid this hotel.

1.0 / 10.0

Oct 2022

it wasn't what I expected from the animal smell to the dirty sheets and or bed bugs or flies on the

Nothing

The room since it was suite and the amount of money that was paid it should have been up to part from the animal smell radiating the room the front desk worker gave me carport cleaner to disguise the smell of animal as well as bed bugs and are flies was found in the sheets when the front desk worker came to the room she stated that the sheets wasn't clean like it made it any better didn't even stay a full night as well as my spouse now have bites all over her body still waiting for a refund

8.0 / 10.0

Oct 2022

Very good

I was left alone

That i asked for 6 days. Got charged for 7. Manager apparently didnt care that i wanted my money back. Stayed 2 weeks. Didnt clean my room until 2 days before i left.

1.0 / 10.0

Oct 2022

Bad

Nothing

That I was charged and told to call back Thursday still no one to resolve my issue

9.0 / 10.0

Oct 2022

Great

Informed earlier about the 25.00 pet fee!

6.0 / 10.0

Oct 2022

very nice overall. can tell with water spots ac leak has happened before

Alexis in the lobby is a very nice girl with very good service. I also liked that my room that a living room.

the ac unit in 222 is broken and leaked heavily in the morning

5.0 / 10.0

Sep 2022

Cleaner and better breakfast.

Not much jus location.

Breakfast not at all good.

4.0 / 10.0

Sep 2022

Great location awful hotel

The best part of our stay was Alexis st the front desk. She was very friendly & helpful and made it difficult to get upset over the hiccups we encountered with our rooms. The one they I loved other than Alexis was that they allow dogs.

The nonsmoking rooms smell like cigarette smoke. The first room we went into had such a strong smell of smoke we asked for a different room. The second room we were given we noticed door was open. Upon walking in the bed looked as if it had been slept in then we realized the door did not latch so back we go to front desk. The 3rd room was decent. A very slight smell of smoke but better. The carpets are dirty. Found two small bugs near the bed. The toilets are so low. Not ADA complaint and apparently they only have one room that is. No hand rails in bathroom to help the elderly get back off the 12” toilet. It was extremely difficult for my elderly mother to use the bathroom without help.The other room we gor for my mother had no sensor on TV so Alexis kindly came up to install one. Overall we wasted about 45min getting our rooms situated.The rooms are in desperate need of a facelift. Those giving this place more than 4 stars much be used to less than mediocre. And breakfast? Thats a joke. You walk to front desk and see that there is coffee, and that was ok, the water for the tea was cold. No breakfast as advertised. The lady at front desk didn't even greet us(so different from Alexis the night before) or any mention of breakfast. We had to ask and she came out with two sacks filled with an apple, cranberry juice(really?who drinks that without vodka!?) and a small muffin. A sign at front desk about breakfast would be nice. In a state that is no longer under covid restrictions I feel that not having their hot breakfast and still doing paper sacks is just a way to save time & money. The entire hotel just gave me an eery feeling upon walking in so if you’re an empath don’t stay here. Just a dark presence. Also be aware there are a lot of men(workers who stay here) so it feels a bit unsafe to allow your teen daughter to walk around safely, because one never knows these days. Spend a few dollars more and stay somewhere else.

3.0 / 10.0

Sep 2022

Our stay was disappointing, the 'comfort' level was exaggerated and the place felt tacky.

The pool was clean and refreshing.

We had to wait almost an hour to get into our room since it wasn't yet clean when we arrived for check-in (at check-in time). The ice machine was broken on our floor, so we had to travel to 3rd floor to obtain ice. The room was a little 'worn', as was the lobby. 'Breakfast' was HORRIBLE: although promised a real breakfast on the Booking.com site – we rec'd a paper bag with cheap, unhealthy food. 'Coffee' in the lobby was also AWFUL.

FAQs

How much does this hotel cost compared to others in Surprise?

The average price for a rental in Surprise is $175 per night. This rental is $93 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Garner Hotel Phoenix - Surprise, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Garner Hotel Phoenix - Surprise, an IHG Hotel. Enjoy the water!

Is Garner Hotel Phoenix - Surprise, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Garner Hotel Phoenix - Surprise, an IHG Hotel?

We found 6 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

Explore similar vacation rentals in Surprise

Explore all rentals in Surprise

8.4 / 10.0

Outstanding(556 Ratings)

Windmill Suites Surprise, Ascend Hotel Collection

Hotel

in Surprise

3-star

1 sofa bed, 2 full beds

Garden · Pool · Pets allowed

Soak up the beauty of Surprise in our Hotel, Windmill Suites Surprise, Ascend Hotel Collection. With a range of amenities such as Air conditioner, Internet / Wifi and Laundry, you'll feel right at home.

$$$$

Garner Hotel Phoenix - Surprise, an IHG Hotel

Hotel in Surprise, AZ

Reasons to book

About this hotel

Amenities

Map of Surprise, AZ

Nearby attractions

Available Rooms

Standard Room

Standard King Room

One-Bedroom King Suite

Standard Room with Two Queen Beds

Standard King Room - Non-Smoking

Garner Hotel Phoenix - Surprise, an IHG Hotel

Hotel in Surprise, AZ

Reasons to book

About this hotel

Amenities

Map of Surprise, AZ

Nearby attractions

Available Rooms

Standard Room

Standard King Room

One-Bedroom King Suite

Standard Room with Two Queen Beds

Standard King Room - Non-Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Surprise?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Garner Hotel Phoenix - Surprise, an IHG Hotel pet friendly?

What amenities are available at Garner Hotel Phoenix - Surprise, an IHG Hotel?

Explore similar vacation rentals in Surprise

Surprise travel inspiration

Related vacation destinations

Keep exploring