SureStay Plus Hotel by Best Western Mammoth Lakes

TV and multimedia, Coffee/tea facilities, Photo of the whole room, minibar

3.5

Average(337 Reviews)

Hotel in Mammoth Lakes, CA

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

The SureStay Plus by best western in Mammoth Mountain Ski Resort hotel is conveniently located just 6.4 km from Mammoth Mountain Ski Area, with nearby shuttle to and from the resort every 30 minutes during the ski season.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Family friendly

Map of Mammoth Lakes, CA

Nearby attractions

Yosemite National Park

34.2 mi

Vernal Falls

31.6 mi

Devils Postpile National Monument

6.6 mi

Minaret Vista

4.8 mi

Available Rooms

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 269 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

SureStay Plus Hotel by Best Western Mammoth Lakes

$$$$

3.5

Average(337 Reviews)

Hotel in Mammoth Lakes, CA

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Family friendly

Map of Mammoth Lakes, CA

Nearby attractions

Yosemite National Park

34.2 mi

Vernal Falls

31.6 mi

Devils Postpile National Monument

6.6 mi

Minaret Vista

4.8 mi

Available Rooms

2 Queen • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 269 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 226 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.5

Average(337 Reviews)

100% verified reviews

4.5

Sep 2023

Had a great time - will come back

Clean and comfortable

2.5

Aug 2023

Can be improved.

The staff were very accommodating

Air conditioning did not reach correct temperature. Breakfast location was bad. One of the guest was smoking weed

3.5

Aug 2023

Great one stop stay

The staff was really friendly and helpful. The room was your typical hotel room.

The grounds are older, although the rooms are updated. There was nowhere to enjoy sitting outside amongst the beauty of nature.

3.0

Jul 2023

Pleasant

Location.

Dirty/stained linen. HVAC did not work consistently/correctly.

2.0

Jul 2023

Disappointing

Location and room design

Hot water didn’t work manager was rude

5.0

Jun 2023

Like always was wonderful! that’s why we are repeated guest ! enjoying our all the stays.

Love the environment, and the new updates are also great !

I love Everything!.

3.5

May 2023

Good

room was clean and nice. breakfast was very good.

parking

4.0

May 2023

A basic place to stay for getting to the slopes in a timely matter.

Full hot breakfast (included waffles, meat, eggs, hash brown, fruits, cereal, juices, muffins, toast, etc.). Close to the bus stop #14. Jacuzzi worked, Sufficient space in room for sleeping and resting. Had microwave and mini-fridge.

Heater was noisy (fan turning on and off throughout the night). Parking garage had some debris on floor from damaged ceiling.

3.0

Apr 2023

worth the price

newly renovated room, hot tub

parking, room to room noise

2.0

Mar 2023

would not stay again

location, covered parking

staff was unfriendly and unhelpful. facilities were freezing as a result of a broken door to the garage. breakfast was opened late. hallways smelled like pot.

0.5

Feb 2023

very bad and didn’t get enough sleep

booking.com

We had been kicked out the room at 6:45am since there is alarm. The reason is that staff at the hotel made mistake by released the water pipe.

3.0

Feb 2023

Pleasant

Room Cleanliness Location Price Point

Staff Breakfast Facilities Cleanliness (Broken Glass on Hallway floor from Fire extinguisher glass being broken, Ceiling of first floor hallway had pipes exposed.)

0.5

Feb 2023

Extremely poor service, staff was uncooperative, rude, and disrespectful. Think twice before booking

Just the bedroom.

Sure Stay by Best Western is by far the worst hotel experiences I’ve ever had in my life. I booked this hotel last minute for around USD 350 and honestly I wouldn’t even pay USD 20 for the service I received. Upon checking in, the front desk lady gave me a lot of promises that she would talk to her manager about, but I was never contacted. So I went to the front desk everyday for the next two days, just to receive no response and extremely harsh attitudes by the front desk staff. For instance, Alex at the front desk at 8:30 pm was extremely rude and acted like he owned the place. I have visited numerous countries and hotels around the world and my family also runs numerous hotels but if I ever experience the service like I did with Alex, I would re-consider my whole retail industry. Another time I was disrespected within only 2 days of staying there was with Dani, at the front desk. She literally told me to shut up. At that point I was just ready to leave and didn’t want anything to do with the hotel. I HIGHLY suggest you read this review before ever thinking to stay at Sure Stay Mammoth. If there are no other hotels available, I would request you to check out air bnb or other services or just delay your trip because it would just be disappointing to you if you live there. I will never pass by Sure Stay properties again in the world because of the miss-treatment, extremely rude comments, and unhelpful staff.

4.0

Feb 2023

Nice place in good location to use free mountain shuttle and village gondola. Nice room w/ breakfast

Room and breakfast were great.

Hot tub was out of order when we stayed.

3.5

Jan 2023

Good not great

Breakfast was ok, spa was closed, facilities overall mediocre, but rooms are nice

Breakfast options were cheap and low quality, lobby could use a renovation

3.0

Jan 2023

Grest location. only issue is the driveway and front office staff.

location, breakfast , comfortable beds

The front desk night person was very unfriendly. The driveway to the parking lot was iced over and we couldn’t get the car out. He basically said there was nothing he could do about it.

0.5

Jan 2023

we did not have hot or warm water, can you imagine 3 days without hot water with family, I’m requesting full refund plus

location

customer service is terrible and they lie,plus there was hair in my breakfast meal.

2.5

Jan 2023

Passable

no phone no water

no water for 3 days

3.5

Dec 2022

good service parking and room aesthetic but loud heater, broken jacuzzi ..

it was clean and interior of rooms was up to par.

the heaters sounded like quiet lawnmowers when on. jacuzzi was broken the whole time of my stay there and that was a big part of the reason I chose this over a cheaper option

4.0

Dec 2022

convenient location with everything you need

shower was great!! breakfast was complete with hot and cold options. space for breakfast was ample and very quiet - very suitable for a breakfast. staff always very kind and helpful. coffee and hot water available all the time was very nice. parking lot with much space and with underground parking available as well - very convenient!!!

the cleanliness of the room and and bathroom was ok, but the area outside the rooms did not have a good aspect - eg corridors, staircases , parking lot with old carpets and everything seeming dirty, too much garbage in the beginning of each staircase .

3.0

Dec 2022

Pleasant

Double queen room was spacious and clean. Proximity to parking was great, especially for schlepping ski gear and bags. Free breakfast was plentiful, buffet included eggs, bacon, sausage, waffles, bagels, yogurt, fruit and cereal and hot coffee and tea. Beds were extra comfy. Room included mini fridge and microwave. Alex, front desk staff, was extremely helpful and kind. Covered parking was available (great for snow days) but had to ascend stairs to access rooms.

Started out with king room. We were unable to move around in the room because the space between the bed and the built-in furniture was so narrow. King room is only good for 1 person. When I asked about a "no signal" message on the TV, I was told by the front desk person, "I don't know anything about the TVs". It was not a deal-breaker, however darkness falls at 4-4:30pm in the winter and it was below 20 degrees outside. Bring something to read.

FAQs

How much does this hotel cost compared to others in Mammoth Lakes?

The average price for a rental in Mammoth Lakes is $465 per night. This rental is $174 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western Mammoth Lakes. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SureStay Plus Hotel by Best Western Mammoth Lakes pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at SureStay Plus Hotel by Best Western Mammoth Lakes?

We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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SureStay Plus Hotel by Best Western Mammoth Lakes

Hotel in Mammoth Lakes, CA

Reasons to book

About this hotel

Amenities

Map of Mammoth Lakes, CA

Nearby attractions

Available Rooms

SureStay Plus Hotel by Best Western Mammoth Lakes

Hotel in Mammoth Lakes, CA

Reasons to book

About this hotel

Amenities

Map of Mammoth Lakes, CA

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Mammoth Lakes?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SureStay Plus Hotel by Best Western Mammoth Lakes pet friendly?

What amenities are available at SureStay Plus Hotel by Best Western Mammoth Lakes?

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