Best Western Helena - Capitol Hotel
Hotel in Helena, MT
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This property is adjacent to a casino with slot machines and restaurant, which serves American cuisine and offers guests a daily hot breakfast.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Helena, MT
Available Rooms
Queen Room with One Queen Bed - Main Building/Non-Smoking
1 Queen
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Walk-In Shower - Main Building - Disability Access/Non-Smoking
1 Queen
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Roll-In Shower - Separate Building - Disability Access/Non-Smoking
1 Queen
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Main Building/Non-Smoking
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds - Separate Building/Non-Smoking
2 Queen
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews10.0 / 10.0
Receptionist was very friendly and provided us with an upgrade, so the room was better than expected. She was also helpful with information on shopping and meals.
All good.
5.0 / 10.0
Beds were comfortable and it was quiet
Smelled like smoke, no exhaust fan, no outlets by bed and had a broken lamp
10.0 / 10.0
The employees were extremely friendly and helpful. The hotel's location was perfect. We would definetly recommend it to others.
8.0 / 10.0
Location
Nothing
10.0 / 10.0
The staff are very nice and helpful; the room is big and quiet; the location is in city center, so it is very close to supermarkets, restaurants and shopping centers; the breakfast is delicious; the view from window is nice.
N/A
3.0 / 10.0
Nothing good to say about this hotel
Room smelled of cigarette smoke. Bed was way too soft. No hot water. In completely different building was more like a motel. Parking was horrible. Noise was horrible. Sense of security was non existent. I would personally never stay there again. Travelling alone as a solo woman I did not feel at all safe. The price was way too high for what you get.
8.0 / 10.0
I liked that the restaurant is in the same. Building.
The restaurant was closed on Mondays
7.0 / 10.0
Clean comfortable bed
No info on wi fi. Phone had button for front desk but if you pressed it. It said not a correct extension
7.0 / 10.0
Good location, and the staff was amazing. The pool and hot tub were nice too.
The room was in terrible shape. It was clean and comfortable, but the lamp was broken, light bulbs burnt out and the light was hanging in the bathroom, it looked dangerous
9.0 / 10.0
beds were great
looks from the outside fairly old
1.0 / 10.0
Front desk lady was friendly
Room was disgusting, blood on walls in bathroom, stunk like old food , wasn't vacuumed , hair in the bathtub. Over priced , false advertisement!!
4.0 / 10.0
The front desk people were nice
Old, not that clean, way overpriced, the restaurant was crap and the breakfast voucher was garbage
1.0 / 10.0
bedding and linens were nice and clean
the breakfast that is included was very cheap, the building our room was in, was sketchy. a bunch of people outside our door drinking and smoking. keys didn’t work so I had to walk all the way back to front desk.
9.0 / 10.0
staff was great!
No coffee or muffins in the lobby.
5.0 / 10.0
Staff was excellent. Location was good. Facilities were clean and comfortable.
There was no exercise room.
Hallways were narrow and dark.
Breakfast was $7 cheap vs. Others provide full fare.
7.0 / 10.0
Great value, big bottles of lotion and shampoo and conditioner so the family is not fighting over who gets some. Full size free breakfast in the restaurant.
There were some coffee spots on the wall behind the maker, but that's literally the worst thing I can think of which is not bad at all for the value.
8.0 / 10.0
The staff was very friendly especially Rob. I loved the lagoon very cool paintings on the walls. It was unlike any hotel I've stayed at before in an interesting really neat vibe kind of way.
I didn't like the way they gave cheap coupons for the restaurant next door instead of complimentary breakfast. The restaurant was great delicious menu. The hotel was very cool but the breakfast situation was so limited. We were really disappointed.
4.0 / 10.0
staff at front desk
room was very old and shabby -
4.0 / 10.0
Friendly evening lady at front desk. easy access, good location, easy parking.
Room wasn’t even close to clean. Rolled up dirty socks left by previous guests on floor in very easy to spot location. Floor stained and not vacuumed. Puddle of sticky stuff on top of night stand. Old food and half eaten tub of ice cream left in refrigerator.
9.0 / 10.0
Check in and out were easy. Friendly receptionist. Free sit down breakfast as a first time traveler.
Clean room, Neely remodeled.
10.0 / 10.0
great rooms, comfortable, price is great, location is good. staff is friendly. will recommend and stay there again as well.
6.0 / 10.0
location
property outdated
10.0 / 10.0
Amazing Staff!
Pool looked like it needed cleaned
7.0 / 10.0
Perfect stay other than breakfast
We were really let down by the waitress. She was in a foul mood and it really spoilt our morning. She snapped at my husband when he asked for milk for his coffee. (She forgot it and came back to the table twice for other things and when he asked she snapped and said “I told you I’d get it! What do you want to eat!?” So the coffee sat and went cold. Anyway it was t just that. She was rude and dumped the plates on the table. I shared half my pancakes with my husband (because they were quite large) but the waitress came over and demanded to know what was wrong with them. We were just sharing our meal. It was really quite nice. Sorry we don’t often complain but she really was just rude the entire time and not just to us. To the other people there as well. She told the people that were at the booth next to ours “Your food will come when it’s cooked!” But they were trying to get her attention to get a drink. She just assumed they were chasing their food. We didn’t see her name but she was older and worked the morning of the 17th of November. Other than the breakfast all the other staff were perfect and we had a wonderful stay.
FAQs
How much does this hotel cost compared to others in Helena?
The average price for a rental in Helena is $130 per night. This rental is $73 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Helena - Capitol Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Helena - Capitol Hotel. Enjoy the water!
Is Best Western Helena - Capitol Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Helena - Capitol Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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