cleaned

it was good

The area was nice. It was easy to locate with plenty of parking.

Hidden charges, a $150 damages hold, room was not clean when I arrived. A/C was intermittent so sleeping was difficult.

Big screen tv King sized comfy bed Let out couch Pool Location Breakfast

On check in I was felt racially profiled by front desk agent Nathan. I was told I would need to inform them of any other guests, as if I was throwing a party or something. My wife and I simply came to celebrate our anniversary, I was charged an outrageous deposit fee, there were stains on my let out couch, and my blanket had a dirty black residue on it, I called the front desk Nathan answered the phone and I informed him of the stain, I asked if another could be brought, and was told I will have to bring the blanket down to the front desk to get a new one, it was then that I informed him that I had spent over $200 on this room and that I needed someone to bring me a fresh blanket immediately, it was then that he informed me that he could not leave the different desk because they were short staffed but on my check-in there was another young lady beside him, I'm not sure if housekeeping wasn't present, Nathaniel finally decided to be a good host, and bring me a new blanket, it was thin that I showed him the stains on my let out couch, because I have been charged a deposit fee for any damages and wanted to inform him that that wasn't from me, and I would inform him of any other damages seen so I wouldn't be penalized, after that everything in me wanted to leave and ask for my money back because I had never had a hotel experience like that, when people come to a hotel they expect hospitality I feel Nathan lacked the people skills and guest service skills to give a hospitable hotel experience, instead of letting that ruin me and my wife's night we stayed, and we put the ordeal behind us for the night, in the morning on the way to breakfast I ran into someone that seemed to be a owner or manager and I spoke with him about the previous nights ordeal, and was even informed by him that this wasn't the first time Nathaniel had been involved in an ordeal like this, he even went as far to tell me and I quote Nathaniel has said n***** go back to a...

Location

Under construction. Some some detectors were tapped off. Breakfast was not restocked and messy counters and tables.

The cold shower.

Almost.everything! The pancake machine was a really interesting surprise.

The breakfast coffee... Very weak.

Nothing we didn't stay ended up leaving

No lock on door dirty room original room not available used amenities dog barking aggressively in halls all around bad experience

respect of customers

i missed the breakfast its early how they close

Everything is fine, the only problem is the cleaning staff. This last time I knocked on the room's door at 9:40 in the morning. and the scheduled time to leave is at 11:00 in the morning and for the guests that is something bad

it was convenient! coffee was available! the gym was small but great for a workout! room was clean and large

while the room was clean, the couch was rundown and had stains that weren’t quite clear if it was clean or stained (we used it for luggage in the end because we were unsure)

convenient location for visiting Great Lakes Naval Base

the breakfast

very clean hotel nice associates

nothing