SureStay Hotel by Best Western Florence

Restaurant/places to eat, Dining area, On site, Breakfast

5.7

Average(341 Reviews)

Hotel in Florence, KY

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located off Interstate 75, this Florence, Kentucky hotel offers a daily continental breakfast and rooms with free Wi-Fi and a cable TV. The Cincinnati/Northern Kentucky International Airport is just a 15-minute drive away.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Florence, KY

Nearby attractions

Cincinnati Zoo & Botanical Garden

13.2 mi

Cincinnati Art Museum

12 mi

Available Rooms

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

SureStay Hotel by Best Western Florence

$$$$

5.7

Average(341 Reviews)

Hotel in Florence, KY

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Map of Florence, KY

Nearby attractions

Cincinnati Zoo & Botanical Garden

13.2 mi

Cincinnati Art Museum

12 mi

Available Rooms

2 Double • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

5.7

Average(341 Reviews)

100% verified reviews

4.0

Aug 2023

dissapointed

location

eggs terrible,odor in room,hallway dirty,let customers know it is a hotel used to house homeless,no help in getting refund for last night not used.

8.0

Aug 2023

Super comfortable bed and convenient location

Breakfast was terrific, hotel was right off highway close to Plenty of shopping and restaurants

No elevator to second floor

5.0

Jul 2023

Okay for one night

The bed was pretty comfortable and the staff was nice. Breakfast did have several options so it was nice.

Wouldn’t really stay here for more than one night. Toilet kept clogging up, the hook for towels on the back of the door broke off, there was hair on for towels, and the hallways looked like they hadn’t been cleaned for months.

6.0

May 2023

Pleasant

beds were comfortable fair pricing easy location not far from airport

you can tell they recently painted and there was a bunch of paint dust everywhere on the floor and would rub off onto your clothes if you rubbed against the wall by accident pillows could use a replacing as they were kind of flat but still comfy

10.0

May 2023

The staff was exceptionally friendly and our room was delightful.

The staff was extremely helpful, the breakfast was delicious and the room was very comfortable.

2.0

May 2023

Very poor

Nothing

The bathroom was not o ly outdated but there was no water pressure and the toilet was way too low. Do not recommend

5.0

May 2023

Passable

Location was good. Close to everything.

Room on 2nd floor but no elevator. Room had a terrible smell.

6.0

Mar 2023

Okay

Location was great

Needs refurbishing, old carpet, old fixtures. Thin walls.

1.0

Jan 2023

Bad

very dirty

1.0

Jan 2023

Bad

Breakfast was good. reception desk staff was helpful

housekeeping staff was pathetic. Never lifted garbage. smell allover hotel.

6.0

Dec 2022

Pleasant

Comfortable room, there’s a refrigerator and microwave in the room, there’s a nice breakfast in the morning, overall good value for the price.

The cleanliness outside of the rooms is horrible. There was garbage overflowing the garbage can and piling up on the ground around it at the entrance to the hotel. Returning at night it was still in the same condition with even more trash piling up. The hallways inside were littered with trash which was not removed in the course of my stay. The floors appeared to not have been vacuumed in days and an overwhelming stench coming from them as well. Inside the room, the cleanliness was better, but outside it was unbearable. More than this issue not being addressed, there appeared to be no cleaning at all for the two days that I stayed there. The fan in the bathroom made a loud and screeching sound when in use, water didn’t drain that well in the sink.

5.0

Nov 2022

will not return

clean lobby, staff pleasant and helpful, bed and bathroom clean

carpet was disgusting

3.0

Oct 2022

Poor

Surroundings are fine

Poor breakfast Terrible smell in the room (no ventilation) Maintainance needed for the air conditioning

9.0

Oct 2022

EXCELLENT VALUE, GREAT LOCATION, BEST VALUE IN THE AREA

Excellent value for the price. Nice, spacious room with refrigerator and microwave and coffee. Very comfortable bed. The breakfast was excellent, more options and better quality than most hotel breakfasts, very clean and appealing area. Excellent lighting in the parking area, very convenient, central location.

The outside hallways smelled like smoke and drugs, although inside the rooms were clean. Not a lot of water pressure, but it was adequate. Definitely got more value for the price of this hotel. I would definitely go back.

2.0

Oct 2022

stayed in SureStay in other states. Very disappointed

Goood location!

Not clean. Fortunately I had disinfectant spray and Clorox wipes. l slept in cloths.

5.0

Sep 2022

Passable

The bed was comfortable. Room nice and clean. Easy to find room.

No elevator. Outside lights too brigh and the curtains let too much light in at night. Breakfast was okay.

1.0

Sep 2022

Would never recommend this place at all i do have photos

Went to make a waffle there was a not sorry all out of suryp

I was in room 230 there was mold and fur growing on the wants above the shower spickits the smoke detector was hanging from ceiling the tv was out could not turn on the coffee maker had a note saying sorry was not working oh yea the first room they gave me was 220 when i went in there first they never cleaned the rooms used towels on the bed this was by far the worst rooms i ever booked and i had two rooms and co-worker had issues in his room

1.0

Sep 2022

Horrible, would not return to a safe stay .

Poor breakfast. Nothing to put on toast except for jelly. All starch and fat breakfast. Location was ok.

Blood stains on bed spread, no cold water from sink, dirty room, no one available on site or by phone to resolve issues.

2.0

Sep 2022

disaster

location

I had a lot of problems, a stranger came into my room, then the employee came into my room and kept asking me if I was a guest, but the worst thing is that my wife and I were in underwear. room with cigarette smell and dog barking in the next room. horrible !!! If I could I would like my money back!

1.0

Sep 2022

Bad

Nothing

Well alot of things, one no TV and room had a smell

2.0

Sep 2022

Very poor

The room was extremely humid to the point sheets and towels were damp regardless of the temperature the a/c was set at, curtains were moldy at the bottom, the clothes rack was pulled out of the wall to the point it was unusable, there were stains on the mattress cover and the box spring cover. None of the TVs worked for the entire stay, they were out prior to our arrival and we were not made aware of this situation upon arrival. Requested a partial refund and have not heard back from the management.

FAQs

How much does this hotel cost compared to others in Florence?

The average price for a rental in Florence is $96 per night. This rental is $46 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Hotel by Best Western Florence. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SureStay Hotel by Best Western Florence pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at SureStay Hotel by Best Western Florence?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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$$$$

SureStay Hotel by Best Western Florence

Hotel in Florence, KY

Reasons to book

About this hotel

Amenities

Map of Florence, KY

Nearby attractions

Available Rooms

SureStay Hotel by Best Western Florence

Hotel in Florence, KY

Reasons to book

About this hotel

Amenities

Map of Florence, KY

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Florence?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SureStay Hotel by Best Western Florence pet friendly?

What amenities are available at SureStay Hotel by Best Western Florence?

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