Brookside Lodge
Hotel in Gatlinburg, TN
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Located on East Parkway, Brookside Resort is a 9-minute walk from the Gatlinburg City Center. Property amenities include 2 seasonal outdoor pools, guest laundry, basketball/volleyball and shuffleboard courts, kids playground and fitness centre.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Gatlinburg, TN
Available Rooms
Deluxe Queen Room with Two Queen Beds
2 Queen • 365 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room with Fireplace
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Honeymoon Suite
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room with Two Queen Beds
2 Queen • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews5.0 / 5.0
it was clean, the beds and pillows were comfortable, the room was a nice size. loved the fireplace and the balcony was great. the stream in the back sounded so beautiful. the staff was nice and friendly and the breakfast was just enough! it's nice that it was away from town and just a 10 min walk to town. we loved this place!
nothing! it was perfect!
3.5 / 5.0
Very clean room. Walking distance from downtown. Porch view of flowing brook/stream.
Mattress was thin and worn out. Pillows were small and flat. Bathroom was extremely outdated. City trash truck picks up dumpsters and shakes them at 4am every morning.
3.5 / 5.0
The location made it easy to catch the downtown trolley stop at the entrance or avoid most traffic to head toward Pigeon Forge by car. The kids loved the pool and we enjoyed the calming sounds of the river from our back patio.
There were quite a few bugs in the bathroom throughout the stay which we understood because of how close we are to the woods and the water. The freezer portion of the mini fridge in our room was not working, so it was hard to keep drinks and food cold.
3.0 / 5.0
Nice Location,It Was Our Second Time Staying There
The Pool Was Locked And We Stayed Two Days
3.5 / 5.0
Friendly staff and very helpful, location was great and great value
Pool slides had a barely there trickle and waterfall wasn’t functional.
5.0 / 5.0
We LOVED everything about our stay with Brookside Lodge!
The only thing we were disappointed with was the waterfall not working on the pool and not enough lights were on around the pool area for the kids to swim after dark.
5.0 / 5.0
The staff was courteous. The Rollingbrook outside was beautiful. The room was clean pillows and beds comfortable and the area safe.
4.0 / 5.0
The view from the balcony was beautiful and the room was cute. It was also nice, clean looking, and had an awesome bath tub! We also really enjoyed the hot tub and definitely want to stay here Gain in the future.
The only complaint I have is that the towels smelled a bit funny, not dirty. Sort of like stale laundry, but once we got fresh towels the new ones smelled better.
2.5 / 5.0
Nice creek in back fairly cleane
Loud traffic fridge froze everything was all iced up free breakfast was the same everyday had 4 mornings there and was same everyday good location
3.5 / 5.0
The facility was very nice! We loved the little creek that ran out back!
The beds were very soft and I prefer a firm bed. But it wasn’t horrible.
4.5 / 5.0
Breakfast was a wide variety and in a nice facility.The food was really good but not really hot. That's the only issue I had. The trolley stop is right by the office, very convenient!
the balcony area is so relaxing - the sound of the river was amazing, however, the railing and concrete floor needed sweeping and the chairs wiped down. No big problem, just an observation.
5.0 / 5.0
Ample breakfast for the price.
Newer mattresses
3.0 / 5.0
We loved the breakfast. The creek we enjoyed it very relaxing
The shower was dirty the shower curtain is on back wards. The base board s are dirty. The microwave had dry cheese in it.
0.5 / 5.0
Our honeymoon room was rundown and ghetto. The first room they put us in did not have heat. The second room had heat but was outdated, the carpet was pieced together, filthy and not up to normal standards. My wife and I prepaid for 4 days and the staff said we could not get a refund for the 3 days we paid for and didn’t stay.
So yes, I am pretty pissed. Instead of an apology and a refund they kept our money and said if we give them a poor rating on Booking.com we had little chance of getting the refund. I don’t respond well to threats. I did reach out to them when I returned home on Booking.com for the refund and was ignored. We left and found much better lodging in Pigeon Forge for less than we paid at the Brookside dump and saved what would have been a terrible vacation.
3.0 / 5.0
Location was great. Beds were comfy. Room was clean upon entry. You can't beat the sound of the water behind you and every room having a balcony/patio is great.
Don't expect hot water, it was luke warm at best. They "cleaned" the room but didn't restock toilet paper (we had to go ask the front desk) or make beds. They really just took out trash.
3.5 / 5.0
The river balcony in my room.
I booked it bc it had a hot tub. It was closed for the season.
5.0 / 5.0
The stream is great, the hotel has character and the staff are always pleasant and helpful
I love everything about this property. We will book everytime we are in the area
5.0 / 5.0
Creekside view
N/a
4.0 / 5.0
Good location
Can’t say anything bad we were taken cared of.
4.5 / 5.0
The nice lady working the front desk was able to get me in a little early. This gesture was appreciated as I was road weary.
5.0 / 5.0
Location 👍
3.0 / 5.0
Property was nice, I'm sure it looks prettier in the summer time when there is more greenery.
The rooms were old a bit out dated & the bed was very uncomfortable. We stood for 3 nights & left with our backs hurting. Diffidently need to get new beds.
2.5 / 5.0
Their breakfast was good and an exceptional value.
Rooms and buildings were dated. Housekeeping was spotty.
4.0 / 5.0
The location and price was great.
No water pressure ,the AC didn't work and the hair dryer only blew out cold air. Took forever to dry my hair.
4.0 / 5.0
Everything was good .. Mattress a little uncomfortable.. balcony was not private but overall was a good clean stay
Not all balconies are private
3.5 / 5.0
Balcony facing the river, 15 minutes to down town Gatlinburg.
Room was very very dark. Not enough space for luggage. Bathroom was a bit small. No wifi on the first day but problem was resolved after insisted on the front desk to look into the problem.
4.5 / 5.0
Great view! Close to everything!
Need new mattresses
3.5 / 5.0
The front desk staff was great (good personality, very helpful).
The room was a great size, loved the fireplace.
Being right on the river was a bonus.
Did not use the pool, but it looked very clean.
The bathroom was dirty.
There was quite a bit of dust/dirt on the bathroom fan.
Little nates all in the bathroom and a spider under the sink.
Plenty of towels (thank you)
2.0 / 5.0
Staff was great! Location was good. Beds were comfortable. Loved the creek side patio. Very relaxing.
Room was dirty, in need of updating. Damaged walls by the table, bugs all over, tub needed caulk. Breakfast seemed like a value at $5, but it was not very good. The main Pool was good however you need rails at the stairs for the pool and hot tub. I have leg issues and fell twice. The other pool was closed. Cleaning staff needs replaced or retrained. Beds were advertised as queen sized, they weren't. They were full sized.
3.0 / 5.0
Large room, friendly staff. Decent location to downtown with a convenient trolley stop.
Some things were shoddy- the threshold/transition piece to the bathroom was detached and we kept tripping on it.
The breakfast was lukewarm (but staff was friendly).
The beds didn’t have any mattress covers. That wasn’t horrible but the fitted sheets were so shrunken that they kept coming off the bed and then we were laying on the bare mattress. Gross.
2.0 / 5.0
The view from the back porch, and the closeness of the gaitlenburge strip.
Bed sheets were dirty, pillows had stains that smelled like they were used, they didn't have new pillows for us, the floors were dirty, the doors didn't lock properly you could break in very easily if you wanted too.
And the patio railing was coming off. Super dangerous if kids were staying.
0.5 / 5.0
Very clean and cozy
?
3.0 / 5.0
The breakfast is contracted and it’s okay but not impressed at all. There was a woman there and she fixed your plate. The cleaning is also contracted. I saw one guy going through our area. I’m pretty picky and there’s something about having your own employees to make sure it’s done. The scenery was absolutely amazing .
FAQs
How much does this hotel cost compared to others in Gatlinburg?
The average price for a rental in Gatlinburg is $271 per night. This rental is $141 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Brookside Lodge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Brookside Lodge. Enjoy the water!
Is Brookside Lodge pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Brookside Lodge?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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