Location, very helpful staff, and a professional environment

Nothing. It was great

Had a wonderful stay. Nice and helpful staff. Very good cleanliness.

Not much to say except aircraft noise because of the closeness to airport but that is expected.

Staff is excellent and accommodating, convenient and free shuttle service to and from airport. The same free shuttle offered transport (drop off and pick up) to nearby restaurants, but if you are not too exhausted from your travels they are also within walking distance also. The staff was a tremendous help in setting up our paid shuttle service to the dock for our cruise and to the King Street Station for our Amtrak trip to Vancouver. The paid shuttle service they recommend was fantastic, and on time which was especially important for our early early morning departure times. The rooms were very clean, large and quiet. A room was available as soon as we checked in each time prior to typical check in times, which was great! The Continental Breakfast was a godsend and the hours of availability (5am-10am, at the time of our travels) were very accommodating to travelers with early morning departures and late morning arrivals. You could sleep in if you wanted and still not miss a good breakfast. The laundry facility was very clean and accepts credit card and coins for operation. Their on-site little shop offered snacks, drinks and some travel sized toiletries, there was variety, and were not too expensive. Overall, I’d highly recommend this hotel for travelers wanting a close hotel to the airport and need that guaranteed shuttle to catch your flight. The hotel is 18-20min from downtown Seattle. 25-30min from Smith Cove Pier terminal. 18min from Amtrak station Kings Street Station. The paid shuttle service recommended by the hotel was fantastic and we got to both destinations in plenty of time.

The pillows were too soft and deflated easily. I did not request additional pillows though, since each of my stays were 1 night each time with a total of 3 nights stays. I guarantee that had I requested additional pillows the staff would have accommodated us.

Front Desk Personal is exceptional. Breakfast very good and well maintained. Selection very good.

Good location for flying out of SeaTac. We didn’t spend much time in our room, but it was clean and quiet and bed was comfortable. I believe we paid a higher than normal price due to both Taylor Swift concern that weekend and All Star baseball game, neither of which we were there for. Breakfast was very adequate, a variety of offerings.

close to airport

In the suite the only switch for the light for the tub and shower area also lit up the hallway by the sinks which lit up the sleeping area.

Breakfast was great! Plenty of choices and great preparation.

Missed not having a small refrigerator and microwave in the room.

Location.

Nothing.

Everything was clean, stuff was nice and they have soft pillows.

old furniture

clean, quiet and convenient place to stay before our flight

The room was spacious. Staff was courteous and helpful. Lobby and breakfast area were spacious and welcoming.

The room was handicap accessible. The room was at the very end of hall, making it difficult to reach for a handicapped customer, especially when pulling luggage on carpet. ~ The bathroom floor was VERY SLICK when wet (shower floor, extending out into the bathroom), making it concerning for a handicapped individual. ~ Bath towels were thin and small; not of Hampton Inn qualiity/standards.

the room was spotless, great location with underground parking very close to the airport. Very good breakfast.

The sofa bed for our suite was uncomfortable, which was the only problem.

Staff was exceptionally friendly and helpful. The breakfast provided was also excellent.

Mattress was too firm for us. Since we were stranded travelers, we missed the fridge/microwave in room.

Staff was excellent. Hajer helped me reschedule easily when flight was canceled due to snow. She was pleasant and professional during a stressful time. From check in to the shuttle ride, everyone was nice and helpful. Breakfast had a nice selection including waffles — and it started at 5am for early morning flights.

No microwave in room.

easy to get there

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