Nothing got double charged no refund

Double charged no refund

The property was very clean and the bed was comfortable. The staff was generally friendly. When we had a plumbing issue, they responded quickly.

We had to request room cleaning in the morning, and there was a bare minimum of soap and shampoo and towels that had to be requested as well and there was NO complementary coffee or tea anywhere available. Also, the bathroom door was too big for the newer toilet behind it and had to be closed first (also didn’t open up more than half way) before one could use the facilities.

Price

Comfortability

close to family

loud outside our window at night , music, people , bed was horrible and when u sat on the end it flipped up. it was a king on a queen frame from what we could tell

the room was clean

I booked this room and paid for it for someone else before they even got there they insisted that the person who paid for it has to be there at check-in saying it’s a New Jersey law which is bull! Her name was on the reservation and it was already paid for they were hassling us. Then they insisted that the room deposit has to be in cash of $100. How is anybody supposed to know that before they get there? also because I had to make three separate reservations because she didn’t know how long she was going to be staying. They insisted she check out and check in all three times. they also said if she lost her little yellow receipt, she would not get her money back for the security deposit and then after she checked out they inspected this 84 yr old woman’s room for over 15 minutes before they gave her her money back. Never again will I book here.

There was a coffee room which was clean and adequate

Nothing in particular

Comfortable beds and pillows extremely clean plenty of towels although a long a main road car noise was not an issue

The rooms do not have microwaves and there is no continental breakfast offered there's also no safe in the room

The rooms are clean,the bed was comfortable ,clean sheets,clean towels.,nice front desk staff.

No breakfast available for the price paid for the room.