Comfort Inn & Suites
4.1
Excellent(561 Reviews)Hotel in Rapid City, SD
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
The Comfort Inn & Suites hotel is conveniently located minutes from Black Hills attractions like Mount Rushmore National Memorial, Reptile Garden family fun park and the Rushmore Mall.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Rapid City, SD
Available Rooms
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 301 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(561 Reviews)100% verified reviews
4.1
Nothing stood out
Walls, toilet, and chair were filthy. Boogers and what appeared to be a blood smear on the wall. Sitting chair was stained and an attempted cleaning had left the chair really wet. It was still really wet even though we didn’t check in until around 8pm. Breakfast was a mad house and looked like a feeding frenzy in a pig pen. Drink machine and toaster were busted 3 mornings in a row. Front desk personnel were either shy or didn’t care for communication or greetings. One of my keys stopped working and twice I went to front desk to get it fixed with no one around to handle it. Front desk should leave a sign or something stating they will be back. I stood for 10 minutes waiting without any bell to ding.
4.1
Breakfast was very good eggs, bacon, sausage, waffles and other standard fair. Located on a hill overlooking the city, coffeemaker in room
So many lights in parking area we could not see the northern light show
4.1
The hot breakfast in the morning and the cleanliness of the facility. Staff was very friendly! Location is very nice.
Some of the room I stayed in was in need of some updates.
4.1
Location to Monument Health
Breakfast...No biscuits n Gravy or Sausage
4.1
Everything was good. Nice and clean, comfortable, adequate breakfast and friendly staff.
4.1
The people at the desk were friendly and helpful, very quiet motel, delicious breakfast, and our room was awesome! Love Comfort Inn and Suites!
Not one thing!
4.1
It's location to our event was good.
Room was musty smelling and seemed like it had mold in it somewhere.
4.1
Clean and really nice
4.1
The room was very clean, had adequate outlets, and the beds were comfortable. We enjoyed the breakfast, but the so called orange juice was orange water. Good location as it was out of town enough so we didn't get too much traffice.
Was disappointed that there was not more outlets, especially because everyone has a cell phone and usually a laptop to charge.
4.1
The elevator stopped working and the staff accommodated us on the ground floor. The breakfast was exceptional. The location was very convenient.
The lady that checked us in had a terrible attitude and kept repeating that the only available rooms were on the third floor and the elevator was not working. I asked her for solutions but she just repeated the same sentence. My father is elderly and unable to climb stairs. I had to demand to speak to someone else. The next lady was much more friendly, understanding and accommodating. She understood the attitude problem of the first lady and apologized but felt that her colleague had not done anything wrong. They had not considered any solutions to patrons that were not able to walk up the stairs - not even to carry their bags or assist the elderly up the stairs. I asked for any proposed solution or assistance and was given the same statement that the only rooms available were on the third floor and the elevator is out of order. The first lady is not in the correct job and should move to a non-customer facing position rather. Had she offered to assist us to the third floor or offered any assistance at all, I would have considered it but my father can't walk up stairs and her answer was repetitive. The only solution she did offer was to cancel the booking but she stated that the refund would be done by booking.com and she couldn't guarantee that we would be refunded. She created the issue and then escalated it until someone else came to assist. This new lady told me that they were going above and beyond for me. Wow, I was so lucky to be paying them to stay there.
4.1
location, room was very comfortable, excellent breakfast
the weather
4.1
It’s fine
The room had a number of missed objects ( dirty toothbrushes, candy pieces, etc) here and there from previous occupant. I wouldn’t care except with a curios 2-year old they are pretty quickly found and it’s disgusting. So yeah..
4.1
Great breakfast, clean comfortable room, very clean bathroom.
Everything was great!
4.1
Very clean and updated. I felt like I could be barefoot. Friendly. Way better than the previous 2 hotels we stayed in on our vacation. Nice pool! Nice hot tub and sauna. Very comfy bed! Loved it here! We’ll be back!
Little dirt next to wall in pool area.
4.1
Not much. Coffees were even downsized! Really Comfort Inn?
.I booked through booking .com and was given the worst room right next to the boilers and compressors. The room was dirty with scum on the walls. I am 68 years old and they would not honor my AAA or AARP cards since I booked through a third party. I wanted to pay in cash...no way..company policy! The room smelled awful like a disinfectant trying to mask a smoke odor. And to top it off we have bites on us..perhaps bedbugs!!!!
4.1
The breakfast was good, and great price for the room. The room was very clean too.
4.1
Breakfast was awesome.
4.1
Good breakfast.
4.1
The hotel was in a very good location and the rooms were pretty clean with comfortable beds
Had to request room service if you wanted it, but never really saw anyone at the desk
4.1
breakfast, location were great
n/a
4.1
Breakfast was great for the price paid. Location is perfect. I will definitely come back and stay in this hotel.
None
4.1
Clean
4.1
We got there at midnight, so we only stayed to sleep .
I did check for bed bugs signs when I got there. After I laid down to go to sleep. I don't know if it was just in my head, but I sure felt like I got a bit a couple of times, so I started to double-check with my phone light. Again, I found no signs around the edges of the mattress, but when I looked at my sheets, gross! They did not look like they had been washed. There was hair and what maybe was specs of dirt. After seeing that, it was really hard to lay back down and sleep. The other mattress looked like it had been puked down the side of.
4.1
Good breakfast
4.1
nice comfortable room.
large lobby.
4.1
we always try to stay at comfort inns. It’s usually a lot nicer then a less pricey place.
location
4.1
clean
FAQs
How much does this hotel cost compared to others in Rapid City?
The average price for a rental in Rapid City is $180 per night. This rental is $126 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Inn & Suites. Enjoy the water!
Is Comfort Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn & Suites?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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