Extended Stay America Suites - Chicago - Gurnee
3.3
Average(62 Reviews)Hotel in Gurnee, IL
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
This Extended Stay America - Chicago - Gurnee is located in Gurnee and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Gurnee, IL
Available Rooms
2 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.3
Average(62 Reviews)100% verified reviews
3.3
The kitchen and friendly staff
Dust everywhere, bathroom dirty with broken shower head, dirty floor. TV remote was dirty sticky
3.3
I didn't get her name but the young lady who greet me when we came in, she was very polite and ask if I have any question or need any help please let her know. I also signed up for rewards perk
The breakfast, and the smoking soon you walk in and out the door under the canopy
3.3
Everything was so nice and clean
3.3
Nothing, really. The description says breakfast, it's just a coffee machine and granola bars set up in the entrance. Very misleading. The staff was nice. That's pretty much it.
The second you walk into the building it smells like cigarette smoke. All the way down the hallway and in the room I stayed in. It's like it was stuck in the drapes or something. I checked in after 5 pm so I was not able to cancel my reservation without getting charged. I tried air fresher and leaving the window open but the smell was stuck in the room. 2 of the 3 nights it reaked of Marijuana in the hallway as I was walking to my room. I would definitely not recommend this hotel to anyone.
3.3
they couldn’t find my book in in the first place then since I was there and I couldn’t drive, I ended up booking the place and then they still charge me for the book in online. I talk to hotel staff and the booking app agent and they couldn’t reimburse me for what I have paid through the booking app. really bad experience with this hotel.
3.3
the location down from the mall
it smells bad, dirty mattress cover so I can only imagine what the mattress it self looks like & the price was too high for the quality & they only have grab and go breakfast with no fresh fruits
3.3
literally nothing
had bugs
3.3
The staff was pleasant and the location was good but that is it.
The rooms looked like tried to paint over the dirt but you could see black along the ceilings. The cabinets were clean. There was a blood stain on the floor of our room.
3.3
Location was good as there are restaurants and stores in close proximity, it was a little weird to get to, but it worked.
We made reservations here because full kitchens were advertised and that was what we needed.. upon arrival we entered a room with no dishes, silverware, or pots & pans! When we realized we had to ask for them we did on our way out for dinner & staff stated they would bring them to our room. (I felt that upon check in they should have asked if we needed supplies & how many) Upon arrival back to our rooms, of which we had 3, only 1 room got the supplies & it was settings for 2... we had 3 people in our room. There also was no ice machine on site and staff stated we had to use the ice trays in the freezer. There were 2 trays, empty of course, so it took forever to freeze the ice & 2 trays hardly makes enough for 3 drinks let alone to keep food cold during our trip to family members homes. One of the rooms in our party had a very dirty bathroom & had to clean it herself before even using it. I was very disappointed in this facility, as I have stayed at other locations & have been satisfied.
3.3
Everything. I like how clean it was. Customer service was great. They assisted me with what I needed.
There was nothing to dislike. I approved of the hotel and I will definitely be coming back.
3.3
I thought it was clean. plenty of towels.
breakfast items seemed to be a little stale
3.3
This is the second time I have stayed at this property. it is clean and conveniently located right off the highway . The staff is friendly.
The pet fee costs for two dogs costs almost as much as the room. It makes for a very expensive night in a otherwise budget motel.
3.3
Good location.
Bedbugs in room 229, the fan or heater not sure which but made a horrible banging sound all night until I turn it off, and the walls are so thin all I hear is stomping I couldn’t get much sleep. Bed bugs were a serious Flag for me. Sorry
3.3
The overall state would have been good but the plumbing was backed up the young lady did send someone up there they wasn't able to resolve call sight we were plunging the toilet from being stopped up. She didn't give us another room or suggest another girl she says she can come up there and plunge it was just a disaster
Could have been better or a better solution I'll have to have the plumbing problem in our room
3.3
It's close to sixflags
There were bed bugs
3.3
Comfortable bed and the layout of the room.
Rooms wasn't as clean as expected. Garbage can was still full and other people's hair in the bathroom, on the towels, counter and bathtub
3.3
The staff was helpful
No ice machine they wanted us to use some ice trays that was already in the freezer.
3.3
It was big enough
Didn’t have pot and pans or anything type of dishes to cook
FAQs
How much does this hotel cost compared to others in Gurnee?
The average price for a rental in Gurnee is $124 per night. This rental is $49 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - Chicago - Gurnee. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Chicago - Gurnee pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Chicago - Gurnee?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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