Holiday Inn Express Brentwood-South Cool Springs, an IHG Hotel
Inn in Brentwood, TN
1 full bed
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this inn
This Brentwood, Tennessee hotel features a daily hot breakfast which includes meat, eggs and pastries. A swimming pool is on site for guest enjoyment.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Brentwood, TN
Available Rooms
1 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
Very poor quality food.
Better quality food for breakfast.
5.0
Everything. The general manager
Was  super nice.
3.0
Staff was pleasant and helpful
Safe neighborhood.
The bathroom appeared to have black mold by the tub. It didn’t seem very clean overall.
There were 3 decaf coffee pods and only one regular.
1.0
Location was convenient
Sheets and comforter were stained. Front desk did exchange those. Our room was located next to the supply closet and kitchen and employees were in there making lots of noise all hours of the night. Then there must have been some repairs or renovations going on upstairs because at 5 in the morning we started hearing hammering and stomping. Was not a restful weekend unfortunately
4.0
Location
Everything was as it should be
4.0
The most appreciated staff member was our check in gentleman. He was very accommodating to we 3 elderly ladies. We were exhausted upon arriving a couple hours later than planned as well as having great difficulty (40 min.!) finding the hotel location in the dark. We had requested help with getting our baggage to our room and he did so happily. He absolutely refused our money to pay him. We have limited walking ability and he graciously got our ice for us. He should be commended by your company.
In the morning we called to request assistance to help us with our baggage. The staff member indicated that they "don't have anyone to do that". He did agree to at least bring a cart up to our room for us. Both staff members would have been given a $15.00 tip from us although our check in gentleman refused it.
As far as the room goes, we did have to call to get the refrigerator working and there was no small freezer at all to refreeze our ice packs for travel days. A suggestion would be to have a comfortable upholstered chair in the corner rather than the rock hard uncomfortable one that was in Rm. 238. The beds were very comfortable although VERY hard to get into due to being so high. Location of hotel to I-65 was great although we had great difficulty with finding it's location at night.
5.0
The room was big and it was very quiet and the bed was comfy and the breakfast was really good and the coffee was great.
3.0
Luke at check in was very helpful and patient with me as I had made my reservation under my maiden name but gave him my married name to check in.
The shower either needed to be painted or had mold in it...I honestly didn't want to get too close to look. The carpet and baseboard in corner of the room were left un finished exposing bare concrete.
3.0
the building was fine.
the elevator was rough and smelly.
5.0
Clean and comfortable
.
0.5
NOTHING!!!! Nasty and RUDE staff!!
*UPDATE*
Charged us an additional $50.00 per room 5 days after we
checked out. When we called they could not tell me what it was for.
I asked for a manager and was told he would not be in
until Friday and he would not return a phone call to anyone.
Pool looked like a science project gone wrong, ceiling looks like
a 4 year old tried to paint it to cover the mold and mildew
growing on the ceiling. The furniture was broken at some point
and put back together in a horrible looking way. The brown
bed skirts were ripped in multiple places. This hotel looked nothing
like a Holiday Inn.
4.0
Breakfast was good - Location was good
4.0
nice rooms, decent breakfast in a nice spacious breakfast room
a little hard to find.
Bathtub has an accumulation of soap scum.
TV has a list of channels but no info on programs.
4.0
nice location, bed comfortable and room clean
shower needs work ! shower pan should be replaced if not fixed
3.5
The breakfast was good, but would have been nice to have bacon as well as sausage.
Our room had a door between the room next door and we could hear their TV from our room. Also we could hear the people above us walking heavily and sounded like jumping up and down after midnight.
The room also seemed small in comparison to other hotels we have stayed in.
3.5
Better cleaning of the room between the guests.
4.5
The hotel was clean and the staff was outstanding.
Nothing
0.5
The room they Tried to put us in was the Worst room I've ever seen. Essentially, I was told & the rooms like the one I had booked got given to the guests that had reserved rooms with 2 double beds because their house keeping was not doing their job.
The staff was not professional at all and was rude to the rest of my family when we requested to be refunded.
4.5
Great location off I-65. Comfortable room with refrig. and microwave-a little larger than usual. Beds were comfortable but a bit too high-very difficult to get in and we are all average height. The staff was very courteous, helpful, and kind. Full breakfast has resumed and it was great.
Only the fact that the beds were too high to get in easily.
4.5
The staff was friendly, the hotel was clean, and the breakfast was fresh and good.
The bedding was very uncomfortable.
2.0
The general manager Vasser was amazing. He was so kind and was so great! It was within walking distance of a couple restaurants and there was a Publix close for stocking up.
Unfortunately we weren’t aware that they had a water issue on third floor which caused the roof to come in some places and water damage on other spots. Our room had quite the moldy musty smell to it and our bed sheets and pillows constantly had a damp feeling to it. There was broken tiles in front of the shower which were not safe to step on. A couple electrical outlets were not attached to wall and hanging out.
3.5
Location, staff was nice
Incredibly uneven floors. You walked “up” to get to the center of the hotel. My bedroom was slanted - I didn’t feel like the building was safe. Ceilings looked they had been “fixed” and painted over.
FAQs
How much does this inn cost compared to others in Brentwood?
The average price for a rental in Brentwood is $131 per night. This rental is $47 less expensive than the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at Holiday Inn Express Brentwood-South Cool Springs, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Brentwood-South Cool Springs, an IHG Hotel pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Brentwood-South Cool Springs, an IHG Hotel?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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