Extended Stay America Select Suites - Chicago - Naperville - West

Property building
Property building
Lobby or reception
Lobby or reception
Bedroom
5.1 / 10.0
Average(43 Ratings)

Hotel in Naperville, IL

Reasons to book

Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more

About this hotel

This Extended Stay America - Chicago - Naperville - West is located in Naperville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.

Amenities

Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly

Map of Naperville, IL

Available Rooms

1 Queen • 301 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing

2 Double • 301 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 Queen • 301 ft²

Room
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Ratings and reviews

5.1 / 10.0
Average(43 Ratings)
100% verified reviews
2.0 / 10.0
Jul 2023
Terrible!
Nothing
Bathroom was dirty and no toilet paper. NO coffee maker, iron, hair dryer, and only a bar of soap for toiletries. Carpet was dirty and sticky. Sheets were scratchy. No extra blanket or pillow available when we asked. We've stayed at Extrnded Stay locations before, this was nothing like we expected. No utensils, plates, nothing but an empty, dirty room. VERY upset and unhappy.
1.0 / 10.0
Jun 2023
Absolutely horrible service from both booking.com and ESA
After driving 900 mi., 11:30pm with confirmed reservations we were told no rooms available and they did NOTHING to assist because we booked thru Booking.com. We called ESA corporate who made new reservations 18mi away; we drove there and were again told no rooms available, again they did nothing to assist. We found accommodations with a competitor. Now I find ESA billed my credit card. At the advice of my attorney I will be filling complaints with the Illinois State Attorney General, the BBB and the Department of Veterans affairs. Absolutely horrible experience will never consider Booking.com or ESA again.
8.0 / 10.0
Mar 2023
Very good
close to the tollway
3floor hallway to much smoke smell bad
1.0 / 10.0
Mar 2023
Filthy.
The Panera right outside the hotel.
It was extremely dirty, place is run down. There were cigarette butts in the hallway outside our room. Carpet in hallway and elevator were probably never vacuumed. There was hair in the sink and floor of the bathroom. Hair in the shower. Food splatter stains outside the fridge. Table was dirty. We cleaned everything down with wipes.
1.0 / 10.0
Jan 2023
save your money and don’t stay here
location and rate
front desk was rude, toilet was dirty, bathtub and sink had hair in it, room was beat up and needs updating and repairs
1.0 / 10.0
Jan 2023
Pathetic
They didnt give me a room saying it was FULL
Their attitude and behavior
8.0 / 10.0
Nov 2022
Very good
No one bothers you
Everytime I go here the fire alarm goes off kind of annoying they need to fix that
1.0 / 10.0
Oct 2022
Bad
I booked room online. Had a confirmation number and email. I arrived on time and was told that there were not any rooms available. The hotel was over booked. Then I had to go find a different place to stay at the last minute and paid a premium price.

FAQs

How much does this hotel cost compared to others in Naperville?

The average price for a rental in Naperville is $137 per night. This rental is $74 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Extended Stay America Select Suites - Chicago - Naperville - West. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Extended Stay America Select Suites - Chicago - Naperville - West pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Extended Stay America Select Suites - Chicago - Naperville - West?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.

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