The staff was very friendly and we had a leak a little after we checked in and it was taken care of quickly

No complaints

I loved the living room area!! The sectional was amazingly comfortable!! The beds were so comfy but will all that I LOVED THE SUPER LARGE ROOM AND IT WAS A WONDERFUL VALUE FOR $$

Under construction when we were there and just not enough parking

Nothing

Filthy & gross with mold & broken tiles on shower floor. Mold smelling & smoke filled rooms & loud construction workers staying on property all night being disruptive

Nothing

There doing renovations while having guest stay there’s loud noise also bugs in the room the floors in the rooms are like thrown together the tiles move an you can hurt your self the breakfast is very disgusting then when you ask for things such as blankets you receive thin sheets while having a baby the elevators don’t want to close they tend to get stuck and it’s very scary they take you on floor two which is full of construction

Hotel beds are always the best! The person who cleaned my room realized how I liked my covers and made sure it was how I liked them each time she/he cleaned. Staff overall very nice!

Hotel need maintenance/update in the elevator, hallway walls, room furniture, chair/s with wheels

The customer service was great. The location of the hotel was perfect and the facility was clean.

The elevator lagged a little and at one point it seemed to get stuck.

Nice staff, nice renovations taking place.

Although the overall room had an abundance of space, the toilet/shower area was very small.

Proche de l’aéroport Salle de fitness ouverte 24/24

Rien pour souper à proximité quand on atterrit tard le soir Salle de fitness salle

The hotel was under renovation there was dust everywhere front entrance was close during the day because of the workers, only one elevator was working , workers hand print all over the elevator, we lost power for 4 hours during are stay no one was able to tell us any details there was no manager on duty , fruit flies all the over the lobby and the breakfast area

Good location and area

It was under construction- but completed rooms nice.

Water wasn’t hot enough in shower

Initially our room did not have hot water Key card randomly stopped working Weird red stain on carpet in our room

What we liked about this hotel is that it was a good location as we were on a road trip, and it was easy to find from the highway.

There was a lot that went wrong with our stay. We checked in, and the moment we entered the room the smell of mold was extremely apparent and unpleasant. Many of us have extreme allergies and asthma, which this smell was very triggering to. Additionally, there wasn’t any shampoo, conditioner, soap, or such amenities. We had to go ask for them. There was a water leak under our sink which was soaking the carpet underneath and was probably what was causing the smell. Moreover, our blankets were extremely unclean. They looked like they contained so much dirt on the inside it was very disturbing and disgusting. We didn’t notice it until we were cleaning the room up to check out. The blankets looked so unclean I couldn’t believe I had put that on my body it’s absolutely unacceptable to have put such disgusting blankets in the room. Unfortunately, the cleanliness of the rooms were absolutely horrendous. When we notified the staff at the hotel and showed them the pictures, they stated that the hotel was having renovations done and apologized. Nothing more was done. We would have been better off staying anywhere else.

Parking was convenient. Staff was polite and helpful. Breakfast wasn’t too bad.

Television was outdated and didn’t work properly. Swimming pool was out of order so we had to walk across the way to another hotel just to get in the pool. Bathroom was incredibly small and cramped. Blow dryer wasn’t working, room decor was outdated and the photos online didn’t match what we saw.

People hanging outdoors and smoking it was awful

It’s old and outdated

The location of the hotel.

The rooms need to be updated example the carpets were old with stains, radios, and only one elevator was working

room and bed

breakfast could have been better .. for choosy kids

The staff was very welcoming and attentive.

I booked a double but they only had King size rooms available.

Staff was very helpful and nice we arrived before check in time but they still let us check in early

nothing

When I arrived they had a sign that pool is closed, which make the kids upset and that was main reason of our trip to use the pool. in the meantime, the hallway was smelly and the room was lower than the Hyatt Place standards and it was smelly. overall my experience was awful. And I don’t recommend it.

Breakfast was great and the beds were comfortable. My wish is that you would have reclining couch for people that can't lay flat and sleep.(sleep apnea)

Pool being closed in June. We were told that the weight room was closed and the pool was open but it was the other way around. And when you have kids they want the pool open.

Very good place for everything

The breakfast was the best thing about the hotel. The rooms are roomy.

The first night we found fleas in our room. I asked for a No pet room. The sheets were like sandpaper. The Down comforter needs to be bleached or tossed. It was yellow. Marijuana flowed throughout the escalator.

everything is fine

air conditioner bad no working they said they fixed but same no working beds no good no more  breakfast every day the same no pancakes no waffles not French toast