Extended Stay America Suites - Houston - Sugar Land
About this hotel
This Extended Stay America - Houston - Sugar Land is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Sugar Land, TX
Hotel in Sugar Land, TX
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
$$$$
Reviews
2.9/5.0
Average(453 Reviews)
100% verified reviews
1.0
The front desk female for Sunday morning was very nice and apologetic as the hotel did not have any face or hand towels.
We only had one face towel in the room, and I reserved a non-smoking room for 2 people for one night. Housekeeping was not available, and the front desk did not have any face or hand towels and no pillowcases. The room was cold, and we couldn't turn the air down. The room smelled like smoke and the smell was in the sheets and pillowcases. The smoke detector was covered with masking tape. I wrote a brief review earlier. I believe I stated we were in room 124. I woke up with a sore throat and was coughing. THIS HOTEL GAVE MY DAUGHTER AND ME COVID. I wear a mask everywhere and this is our first time catching Covid. The microwave was rusted on the inside. I was afraid to warm my food in it. The bathtub had rust spots in it and the paint was peeling. The curtain was hanging from the window and did not have a rod to pull it back. I have stayed at the Extended Stay in Memphis, TN a couple of times and was pleased with it. I am so disappointed in this chain and now am very careful about looking at ratings before I book with any more Priceline hotels.
10.0
Good
N/A
1.0
nothing
because it was supposed to be free breakfast but they said they don’t have no food and the room had roaches
8.0
Friendly staf
Pool wasn't open
5.0
They didn't have dishes, coffee pot, breakfast was not good and floors were dirty.
1.0
nothing
everything our rooms weren’t clean the first room they gave us was never cleaned from the day before. the second room was barely cleaned. the bathroom had mold. the cabinets in the room had mold and water damage. the list goes on and on.
6.0
Location and nice staff
Room is not maintained well
Room Service is not daily but on demand.
You asked when needed, and staff are willing to help
Breakfast is not good 😐
3.0
Location was convenient
Couldn’t open bathroom door was stuck on the bottom. No shower curtain. Supplies are outdated
10.0
I always come here i love it
4.0
Nothing
Everything
5.0
The location
Weed smell in lobby, funny odor in room, bed was uncomfortable, side door wouldn’t unlock with room key. There was no remote for tv, A/C was loud, batteries in smoke alarm low & elevator floors were dirty. When hotel staff came to my room to bring tv remote & replace batteries for smoke alarm, his daughter & wife accompanied him which was awkward & odd! This shouldn’t be allowed.
4.0
the location
need to upgrade everything
3.0
The property was close to where I needed to be.
The hotel dated and needs to be renovated. In the room which I was staying the laminate was peeling away from the particleboard drawer. The kitchenette was not thoroughly cleaned, and the refrigerator still had food stains from previous occupants.
1.0
Nothing
The first room they sold me hadn't been cleaned. The sheets were taken off tye bed and thrown on the desk,the room smelt horrible. I client complained about it. I was given another room with no problem. I entered that room to an strange unsanitized smell.Not to mention the extra loud bumps,thumps and doors or something banging against something the entire not. To top it off I seen literally 4 to 5 roaches within my one night stay. I wouldn't recommend this hotel for anyone except a person who absolutely has no where is to turn to and this was their last option. I'LL NEVER RENT ANOTHER ROOM HERE, BETTER YET THEY COULDN'T GIVE ME A COMPLIMENTARY STAY. WORSE Stay Ever
3.0
Staff are not helpful. Even to get a simple printout they made a lot of drama.
1.0
No breakfast here only coffee no condiments for coffee but sugar free sugar
Close it down
FAQs
How much does this hotel cost compared to others in Sugar Land?
The average price for a rental in Sugar Land is $100 per night. This rental is $37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - Houston - Sugar Land. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Extended Stay America Suites - Houston - Sugar Land. Enjoy the water!
Is Extended Stay America Suites - Houston - Sugar Land pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - Houston - Sugar Land?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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