Hyatt Place Sugar Land
![Hyatt Place Sugar Land Hotel in Sugar Land](https://vr-thumbs.vacationrenter.com/480/booking/522037/9955e6.jpg)
![Hyatt Place Sugar Land Hotel in Sugar Land](https://vr-thumbs.vacationrenter.com/480/booking/522037/2601e0.jpg)
![Hyatt Place Sugar Land Hotel in Sugar Land](https://vr-thumbs.vacationrenter.com/480/booking/522037/b2619f.jpg)
![Hyatt Place Sugar Land Hotel in Sugar Land](https://vr-thumbs.vacationrenter.com/480/booking/522037/04135e.jpg)
![Hyatt Place Sugar Land Hotel in Sugar Land](https://vr-thumbs.vacationrenter.com/480/booking/522037/d1dec3.jpg)
About this hotel
Hyatt Place Sugar Land has an outdoor swimming pool, fitness centre, a restaurant and bar in Sugar Land. The 3-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property is non-smoking and is set 4.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Sugar Land, TX
Hotel in Sugar Land, TX
Reasons to book
Free cancellationFull refund if you change your mind
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
$$$$
Reviews
4.1/5.0
Excellent(945 Reviews)
10.0
Everything was fantastic. We wet there to attend a special sow at the Smart Financial Centre ad the shuttle was a very plus for the event.
We like everything
1.0
Literally the k my likeable thing was the lake behind the hotel
They checked me in at a room full of dirty in the bin , hair on the sink
Bedsheets had stains in them
It was a horrible experience
9.0
Cleanliness . Environment . Comfortable
Nothing bad to say .
7.0
Im not sure
The pool was dirty the window was dirty too
1.0
Close to where I needed to go.
Close to restaurants and shopping.
I want to express my extreme dissatisfaction with my recent stay at this hotel. Despite being explicitly told that the room would be equipped with a Keurig coffee maker, it was unavailable upon my arrival. Furthermore, the staff's behavior was unprofessional and rude during my interactions. After checking out, I requested my hotel bill to be sent via email, but it was not received until several hours later, despite a follow-up call.
Moreover, I accidentally left my glasses in the room and attempted to retrieve them by contacting the housekeeping department. Unfortunately, the individual I spoke with, who identified herself as Sherata, provided inaccurate information and was uncooperative and told me my glasses were my responsibility and I should keep up with them. When I requested to speak with her supervisor, she said he did not have a contact number and abruptly terminated the call. Upon my subsequent contact with another staff member named Shamika, I was informed that the person I previously spoke with was named Angel, not Sherata, adding to the confusion and frustration.
I expect a prompt and satisfactory resolution to these issues. I trust that you will take immediate action to address these concerns and prevent such incidents from occurring in the future. Thank you for your attention to this matter.
10.0
Easy access, location close to restaurant
Very clean and modern, great space
10.0
Si excelente
8.0
Nice facial
Booking raised our rate by $40 / night when I added a 3rd night. Our rate was about $40 per night higher than what the rest of the family paid who booked directly with the hotel! Not good! A partial refund seems appropriate!
5.0
Room layout .Location
Mattress .Breakfast options.
4.0
The location
I stayed their for 1 night I don’t know why I was charged for 3 nights
2.0
Location is nice and breakfast was good.
We traveled with friends. They wouldn't tell us what actually happened but they didn't have enough rooms to cover all bookings. We arrived first so they were able to squeeze us in but the room was not great. Half of the bathroom was in the bedroom.
Our friends, though...
One didn't get the room they booked and got a useless "upgrade" and ended up having to sleep on the couch.
The other family, DIDN'T GET A ROOM AT ALL. They just said "it's common practice to sometimes not have a room". Can you believe it? We all had bookings, of course. This is insane and outrageous!!!
9.0
Da lavanderia
Chuveiro
10.0
Friendly, professional staff at the front desk.
Cold eggs.
3.0
It was a convenient location . Staff was polite .
It was very crowded during breakfast time they did have enough food for all guest and not enough utensils like spooned , fork and bowls . The elevators were not working during the whole 5 days stay .
Our room had light flickering .them they replace bulb . Then one day our lever for flush broke .
4.0
Great location and most staff were super nice!
There was water damage and cob webs in my room. There were no fresh toiletries, only one used bottle of lotion. The elevators sounded like they were about to fall apart with every trip. Lastly, we listened to the sound of scurrying at night just above our rooms ceiling.
5.0
Not Hyatt quality. Bed saggy, no microwave in room. Elevator buttons falling apart and elevator making weird noises. Breakfast warm and decent. Staff helpful. AC and heater working well. Seating area in the room was great. Gym with treadmill and free weights. Mixed bag basically.
Bed saggy and uncomfortable. No microwave in the room. No water bottles either.
8.0
The location was convenient. It was close to the event I had to attend at the Marriot.
The menu didn't appear after the QR scan; the site was not working.
10.0
Da cordialidade e gentileza dos atendentes.
Nada. Tudo excelente.
9.0
Near sugar land town square. Innovated hotel. Great staff.
A little pricy than others. No microwave in rooms. No self laundry facilities and no waffle machine in breakfast.
8.0
Not a motel.
Doors slammed, beds were very stiff, and the continental breakfast was extremely limited
7.0
Bed was comfortable staff was polite
My stay at the Hyatt Place was nice but the fact that the room did not have a microwave nor did the refrigerator work and my room had to be changed was very inconvenient. I spend almost $300 for two nights. I could have paid less for a better view and better room quality service.
3.0
Room was cleaned .Bathroom shower had excellent water pressure. The crew was polite and helpful.
We booked 2 rooms at the hotel for a week ,first of all elevators had a lot of problems these were working on the first day but later on ,none of them were working. we had to take stairs from 4th floor. my bathroom light started flicking and next day flush lever broke. the maintenance person came later and fixed it .
At the breakfast time it got really crowded they didn't have enough utensils for all the guests most of the days.
8.0
Friendly staff., spacious rooms. Location was beautiful and a great spot near everything.
VERY FIRM BED.
6.0
Location is decent.
If you love eating greasy food from styrofoam plates and plastic cuttlery, this is your place.
7.0
The lake walk in the backside of the hotel. It's awesome
The 🍓 offered in the breakfast, love it.
The room is quite spacious, there's a living room area too.
Staff are okay but not very friendly, don't seem to have hospitality.
Bed is high.
Room rate overpriced.
Lifts are dirty and look creepy. You feel like you're in a broken hospital rather than a hotel lift.
7.0
Breakfast was substandard compared to even a 3 star hotel
10.0
Conveniently located. Clean property. Quiet. Friendly staff. Clean room.
7.0
We stayed in the King Room which was a good size. The front desk staff were friendly and helpful throughout our stay. Quiet hotel with a beautiful view and surrounding area. Comfortable mattress.
Rooms could be brought more up to date. The lighting was not great especially in front of the bathroom mirror. The closet door was broken so I was difficult to access our coats we stored there during our stay. The fitness center was also pretty outdated. The bed and sitting area are divided by a partition wall but there's only one small TV. Pillows on the bed and the sofa in the seating area weren't very comfortable. Bathroom had no ventilation so it got steamy very easily during a hot shower.
10.0
Everything
7.0
Slow elevator; poor breakfast options; early breakfast times
8.0
Location is beautiful
The furniture is a little outdated and bathroom looks old and rusty. Complimentary breakfast ends a bit early.
9.0
Location was good for me due to nearness to destination
No varieties for the breakfast. I will suggest the management try to change the breakfast at times. Breakfast was same throughout our stay
4.0
Location
Poor bathroom
1.0
The breakfast was ok.
I arrived at 5 pm and my room was not available. I was forced to stay in a room that was hot. The staff was extremely rude. My overall experience was very bad. On a holiday weekend only one elevator was working.
6.0
place close to walk garden lake
recaption need to be more welcome, room was noisy, close to generator
FAQs
How much does this hotel cost compared to others in Sugar Land?
The average price for a rental in Sugar Land is $103 per night. This rental is $24 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Place Sugar Land. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hyatt Place Sugar Land. Enjoy the water!
Is Hyatt Place Sugar Land pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Place Sugar Land?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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