I have visited this hotel many times since 1981 when it was a Sheraton. We like the location, the beach and the pools. Too bad the pier got shortened.

Too many pets. Dogs are everywhere, but not appreciated by the pools. Housekeeping rapping on the door 5 times in 2 hours (between 8:00 and 10:00 on checkout day was aggravating. The restaurant menu is terrible. If I want to eat what Molly's is serving I'll go to Molly's Instead we have to drive to town to get a decent restaurant. WiFi issues made me angry, and your desk clerk made it worse before he made it better. Took my phone to show me how.....he couldn't do it either. Had to give me a "promotional code" Frankly, I felt as though your front desk staff was condescending, not only about the WiFi but about the fact that I'd booked with "Booking.com. We were informed, as if we were stupid, that we diidn't need a parking pass except on weekends. Confusing (we're not stupid) since we were given a parking pass for Tues thru Thurs, but didn't need one for our daughter who checked in on Wednesday. After 43 years I'd quit staying their if my granddaughter didn't love it so much.

Loved the location and the beds and pillows were so comfortable

Did not care for the breakfast

The staff in the restaurant hotel,they were nice and helpful

I didn't like the location of the view from the beach,we were suppose to be on oceanfront and wasnt.

The staff was exceptional! The beds were VERY comfortable and the overall room was nice. We ordered drinks from the outside bar. The bartender was nice and the drinks were good. We also ordered room service and it was excellent. The staff was very attentive and courteous. We will stay here again.

I was a little shocked with the view of the room for the price point paid. We mostly had a view of the roof instead of the ocean. Normally this would not bother me except for the price of the room and the description never mentioned any type of obstructed view or side view, so I found it a little misleading. One elevator was not working so that was a bit of an inconvenience. We only stayed one night and left very early the next morning so I'm not sure how long it was down.

Location right on the beach. Breakfast. Walk to the beach. Bed was very comfortable. Staff very friendly.

The hotel has outside repairs going on so there was a lot of noise.

I like that it was quiet & clean for the most part m, made it very comfortable to stay 🙂 also y’all had my name on the tv which was very thoughtful and made me smile ! Thank you !

I loved everything about it !

Only one working elevator. Had to wait at least 10mins just to leave. Got charged a smoking fee when there was no smoking in the room but yet the halls of the hotel smelled like weed. Reserved oceanfront room but got stuck with side ocean view. 10/10 don’t recommend this hotel.

The room was good.

The view has ROPES hanging off the building and overlooking a construction site. Water was dripping down onto our balcony (when it was not raining) so you could only stand on part of the balcony, and it splashed all over the window. Filthy handrails on the balcony. The elevators were a complete joke. One was down (with no notice). The maids got their carts stuck coming out the elevator one time and just laughed (we had to help move it and we missed the elevator for that). WE would have never stayed there if we knew about the construction view with ropes and the one out of two elevators being down. The price we paid for that view is ridiculous.