Very friendly staff, very comfortable room, exceptional breakfast and perfect location!

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The location was great. It was close to the shopping district and the racetrack. The complimentary breakfast was excellent except for the coffee. The bed was comfortable.

You had to request housekeeping. The couch was the worst I have ever experienced in all my travels. I paid less to stay at the Fairmont in Maui. The drawers to store your clothing was not in the bedroom. They were in the living room. It made no sense.

Both location and breakfast were exceptional. One of the main reasons we stay there is location.

I wouldn't change a thing.

It was a nice facility in terms of the property and location. The breakfast was good. The "happy hour" event was nice.

Our thermostat didn't work, the heat went on and wouldn't turn off. When we called about it no one would answer the phone at the front desk and even when they said someone would come up and look at it, no one came. I finally ended up having to walk down to the front desk and call "hello" several times before anyone would even talk to us. We ended up staying up until 1am dealing with the issue. Good news, we never had the same issue again. Also, it was under construction (which no one told about) and very difficult to find the parking area.

Location and beds were comfortable Breakfast was great

Free drink coupons didnt apply to wine

The location is an easy walk to Broadway, the beds are exceptionally comfortable, and the manager was very amenable to solving a problem we had with our room. Breakfast was a great way to start the day.

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Very centrally located to most of Saratoga’s attractions. Very clean. Staff very accommodating and pleasant.

We were surprised that there was no courtesy van around town and to the racetrack. We traveled up via Amtrak, and while we don’t mind walking, some places are just not easily accessible, like the casino. It is something that most other hotels have for their guests and truthfully might cause us to look elsewhere next time we book. Also the hotel seems to book many business events and it was always difficult to find a seat for breakfast until those events began.

We had a great stay here. Ample free parking, restaurants nearby within walking distance, Big, clean & comfortable rooms, excellent breakfast with by far a wide range of selection during our US stay of 17 days. There is also a big Market 32 Supermarket within 3 minute driving distance from Hotel from where we bought some fresh fruits.

Nothing to mention. We had a great stay

safe in room on the floor and hard to access. my wife & I are seniors and location was difficult.

Very comfortable, great outdoor space, full breakfast and happy hour. Fantastic location!

The bathroom has only one hook for towels. There was three of us and we were hanging the towels on chairs to dry. There is so much wall space in the bathroom that you could install a few more hooks to hang the towels.

Made to order omelette unheard of, was excellent. Restaurant & bar on property was great. Food was a great portion price was right. Complimentary evening drinks and snacks also unheard of every other place we stayed. Hotel two blocks away from main drag. CVS and fast food close by for families.

All facilities great.

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The extra seating area in the suite was great to be able to relax in, front desk staff allowed for early check in, which was great after a long drive. The made to order breakfast every morning was unexpected and also appreciated The location was central and within walking distance to main attractions

I wish I knew it was in a strip mall like location, shared parking lot with 24hr CVS, so garbage truck came really early Monday morning, right under my room.

free breakfast was great, nice staff, updated lobby areas

Rooms need updating. Couch was very uncomfortable. Cleaning fluid was left in the room.

Amazing value for our family. Delicious breakfast with Chef Rodney. The kids loved the pool too. Our room layout was perfect and very clean.

Our queen bed matress was very uncomfortable. That was the only negative of our stay.

clean, attractive, friendly staff

We attempted to use the pull out sofa bed, but it was HORRIBLE, worse than sleeping on a pile of rocks!

The breakfast buffet was awesome. Lots of choice and great tasting food.

The beds are not really comfortable, the pillows were too big and room temperature was too high. We couldn't control it. The pool water wasn't too clear either and looked like it needed to be filtered. But the hotel was beautiful and fancy and was great value for what we paid.

Location, staff and comfort of beds and pillows. Staff in the dining room do a great job. We ate breakfast each day and had dinner one night, food is good! Chefs are friendly. Hotel was quiet which is really important when sleeping. appreciate having the kitchen and living room space, makes the stay so comfortable. Every staff member was friendly.

The hallways need vacuuming and night tables in the room need dusting at the bases. The bathroom door in 529 doesn’t close unless you slam it. which the rooms had fans to circulate the air, its was hot when sleeping. Wish the tvs allowed streaming and offered more channels. Updated technology would be good.

location within walking distance of all the fun stuff. Included breakfast was the best of any hotel we have stayed at! Free happy hour drinks and snacks was great too

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The breakfast and the happy hour are nice amenities. We enjoyed them all three days of our stay. The two room king suite is a nice set up. I do also like the ambiance in the lobby and restaurant.

First room had a broken shower door that was flooding bathroom even if you tried to hold it closed. We eventually were able to move to another room.