Courtyard by Marriott Houston Katy Mills
4.2
Excellent(116 Reviews)Hotel in Katy, TX
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Offering an outdoor pool and a fitness centre, Courtyard by Marriott Houston Katy Mills is located adjacent to Katy Mills shopping mall. Rooms come equipped with a flat-screen satellite TV.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Katy, TX
Available Rooms
1 King • 452 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 484 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 King • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.2
Excellent(116 Reviews)100% verified reviews
4.2
Saturday morning and afternoon staff were wonderful. Great interactions when I called to ask for early check-in rules and when we actually checked in. Very kind Saturday afternoon person reassured me my booking was nearest accommodation to the venue and we would be more than comfortable.
Sunday morning 1/22 staff person needs training in customer service and friendliness.
4.2
location
terrible view from the room
4.2
This is corrective information only. Precious and the gentleman at the front desk were very nice and accommodating. Really, there were no major issues, but the refrigerator was missing a piece that kept them from falling out of the door. After getting out of the shower. I found there wasn't a blow dryer in the room. Precious took care of the problem in a timely manner. The elevators were malfunctioning, and I was worried that we would get stuck in it. Also someone needs to go through the towels, and a few of them need to be replaced. Over all these are minor issues and considering being short staffed and the Holiday we were fine. Husband has been battling Cancer and we just needed to get away.
The room and accommodations were nice, just a few very small issues.
4.2
Not a Holiday Inn!!!!
Not enough furniture in room.
4.2
location
room
nothing
4.2
Everything was close by
Nothing
4.2
The room was very nice
The tub stopper would not work properly
4.2
Pool/hot tub was nice.
Too pricey, didn't even have a continental breakfast or restaurant! Just a starbucks.😔
4.2
Convenient area
Television had very limited choices
4.2
The reception staff, my room and the food.
Nothing
4.2
The breakfast was absolutely delicious! Great shower. Comfortable bed. Night desk girl very good. We’ll lit parking area.
4.2
Location was great
I asked for towels and toilet paper more than 3 times and no one ever brought them so I purchased some for me and my family also our whole week stay not once did we see a house keeper . Upon our arrival their was no condition asked multiple times for condition never received it. Horrible housekeeping . Wonderful front desk employees me and my family will not visit this hotel in the future
4.2
Nice, hardworking breakfast staff. Nice furniture decor.
Sully and unfriendly front counter person. We only asked very basic questions. His mind seemed to be elsewhere even though we were the only guests checking in at the time. The hair dryer power button was broken my wife could only plug it into the outlet and had it run in high mode. We did not see any value-add in the pre-purchased breakfast voucher. We sorta expected a breakfast buffet style. It turned out we still had to order our breakfast dishes off the bar menu and paid extra for our breakfast. If I pay for my breakfast directly at the counter, it would be less complicated than calculating out what I had to to pay beyond the voucher limit.
The worst thing was we brought home bed bugs from our stay at this place. We are a well-travelled couple of middle-aged Asians overseas and States side. This was the first time we got bed bug from a a supposedly name-brand place like Marriott. Hopefully, it was just an isolated case of local management incompetence and not an indicator of enterprise-wide performance deterioration.
4.2
tv sucks
4.2
Very clean, the staff was very professional and nice. The little restaurant and bar was a great touch was so nice to have a bar to enjoy a drink after a long drive. The pool and patio outside area was beautiful!
nothing
4.2
Customer service
N/A
4.2
Location was good. We were attending a wedding in Katy. Room spacious, good layout. Quiet and comfortable. Staff at check in accommodating. Asked to be away from the elevator at end of transaction and this was done with no problem.
Would like to get good brewed coffee at the hotel without paying Starbuck's prices. The option to buy coffee/meals/drinks is provided on main floor but all were a little pricey. However, I was not looking for food or happy hour, just a coffee station with better coffee than what you can make in your room. Also, the catalytic converter was stolen from our vehicle during the night. I do not blame that on hotel as it is a big problem right now. And, we parked away from the front door. But, we did learn there are no cameras at hotel so feel this should be mentioned.
4.2
Everything was spotless, and the staff was very friendly. Shopping and dining are within walking distance.
FAQs
How much does this hotel cost compared to others in Katy?
The average price for a rental in Katy is $120 per night. This rental is $55 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Houston Katy Mills. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Houston Katy Mills. Enjoy the water!
Is Courtyard by Marriott Houston Katy Mills pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Houston Katy Mills?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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