Shuttle access, Had long walk with luggage from terminal 5 to get to shuttle facility. After long international flight - very tiring. Need more info or better shuttle access.

Everything was good.

Nothing, overall good experience.

The rooms were very spacious, and it was within walking distance of Allstate Arena.

Breakfast was good rooms were clean staff was very friendly

Hot water was only warm never got hot

The room was spacious. Clean. Breakfast was decent. Staff was friendly.

No parking spots! It's very inconvenience when you have to park in the Laquinta's parking lot. Also, our room 223, the frig did not work. Our food was spoiled on Sunday. We returned our room late Saturday thinking our drinks and food would be cold but no. There was no microwave either. There was a house keeper that opened our door without knocking while we were in the room. It was almost around 10am. Check out is 11am. The extra blanket in the closet is VERY thin.

Breakfast was very poor

i

The proximity to Allstate Arena! The room was so cute and amazing, quiet despite being in the "path" of landing planes. Was able to order doordash to be delivered. In a decent neighborhood.

Breakfast

Na

I liked the breakfast area and the room

Updated

Very difficult to find from the airport itself. On foot with bags in tow. Plus, don’t drink at the bar inside the hotel unless you are willing to pay $9.00+ per domestic beer which the bartender will not inform you of nor are you given a drink menu to know what you’re paying. I called and left a message for the GM, but he never returned my call. You decide whether you want to spend your night, time, and money here. My experience is true and I know I will never spend another dime here.

It was clean, comfortable, and I enjoyed the ease of checking in and out. The breakfast was a plus and the staff were nice.

Nothing

None

The hotel had awful smell, the hallway was dark, my bathroom had hair on the ceiling , towels and on the toilet. The breakfast was not so good.we had to pay for parking even tho we paid 220 for hotel per night .

nothing.

Tv didn’t work, no tv signal for my whole stay. Shower was dirty. Paid $20 for parking but there were no parking spots so I was told to park at the hotel next door that I was not staying at. Big party in the lobby the family was extremely loud all night. Property is very out dated and old. Breakfast was not ready at the time that it was advertised to be done. so we were forced to leave and go buy breakfast because we didn’t have time to wait longer. When spoke to supervisor about my unpleasant stay, he was extremely rude and hung up on my face.

Check in was fast and efficient. Room was nice, clean and comfy. The shuttle is awesome. The breakfast was great. The front desk very nice.

Excellent location, walked to Allstate Arena!

We stayed one night for a concert. There was absolutely no hot water left at 10am, before checkout time. Also, we forgot to put up the sleeping sign, and had housekeeping knock on our door three times starting at 8am.

the shuttle, friendly staff

The breakfast could have been a little bit better, but overall was okay.

In a few words everything. It was so clean conveniently close to places to eat and shop and also within walking distance to the Allstate arena which is why we were there. Oh and also liked the bar in the lobby.

Nothing bad to say about this place

The room was very spacious and clean. I have a big family and we all fit well and comfortably. I really loved the shower with enough shampoo, and conditioner for everyone. *The food was amazing and warm. The staff in the kitchen were helpful and friendly. Good staff.

The price was a little bit high, but I think Chicago is expensive.

NA

No value for money