Great location. Staff very friendly.

Game room was unusable. Pictures on the website are several years old. We were asked about having housekeeping twice in a four day stay. Great, but one of our rooms didn't get anything so I had to go to the lobby at 11 pm and beg for towels.

I did not have breakfast at the hotel.

Your front desk agent 'Jewel' was aloof and she presented as being annoyed. Upon check-in my room was.next to the elevator. I asked if I could change the room and was bluntly told my room was assigned and all other rooms were filled. Later, I felt like an interruption when I asked for toilet tissue and creamer. She drummed her nails on the counter and tried to rush me along. You're in the hospitality business. People remember how you make them feel.

Loved the location of this property. It was close to shopping and the theatre district. Will definitely stay at this property again the next time I visit the beautiful city of Chicago.

Hotel central

Climatisation bruyante impossible à stopper. Il faut demander pour avoir le nettoyage de la chambre, sinon ils ne font rien.

Excelente ubicación. Cerca a sitios de interés estaciones de metro y bus.

Nice clean place. Location was great.

Fridge would turn off every two hours.

James at the entrance was very helpful. He even walked around the block with me to show me where to park. And he was humorous.

The 11am checkout was too early and not a standard time for many other hotels.

The rooms were amazing. The staff so nice and very helpful.

Nothing.