Location

People were smoking marijuana in their rooms and in the hallways and outside. The staff at the front desk is sitting around talking to people as if everyone is having a party and work is not being done and other people are not being attended to. One of the staff members by the name of Kim has a smart mouth and is very rude. The tables where the continental breakfast is being held or dirty. There’s not enough breakfast food to go around because of all of the sports teams and construction workers plus their families are eating 3 to 4 plates per person and not leaving food for others. The quality of the food is unacceptable and it taste horrible. The hotel has people sign a form that says the property must be quiet between 10 to 8. People who are drinking at the bar walk over to the breakfast area and continue talking all night long very loud and laughing as well as the patio in the back. It was very hard to get some sleep and we were there for four days. It’s more of a party place than it is a hotel. This was brought up to the staff, and all they did was give me excuses instead of taking care of the problem. The room looked like it had graffiti on the walls, and someone tried to clean it off. There was cobwebs in the corners of the room. We were supposed to have the room cleaned and we had left the entire day so that can be done and when we came back, the room had not been touched at all. I had to go back up to the front and ask them to clean our room.

the staff were extremely friendly. Check in was a breeze and Kim at the desk was so helpful and accommodating

pool was crowded

nice staff. Well located. clean.

We stayed for 7 days. The breakfast was boring by the end of the stay.

The swimming pool was too cold.

the property was clean. They served breakfast in the morning. The king rooms were big.

The beds were VERY uncomfortable.

location

n/a

Right upon check in I was treated like a guest and was made to feel comfortable. Gracious checked me in after I needed to leave another hotel due to guests across the hall partying too loud. Gracious checked in with me a few times over the course of my stay to see if I needed anything. I appreciated her level of customer service as well as everyone at the hotel I encountered. Thank you Gracious for turning a negative experience into a positive! Breakfast was good, coffee was great. Room was comfortable and most of all QUIET!

The bathroom could have been slightly cleaner

this location was excellent clean and ellegant just beatiful... the staff was very nice and the breakfast was great

the price

Breakfast was great. Good selection. Clean.

Better pillows. There was nothing to them