I liked the shower in the bathroom. They were the type where you don't have to worry about slipping. The air conditioning worked well too, which was why we were staying in a hotel in the first place. We were displaced residents due to a power outage.

Where do I begin!? Check-in was a NIGHTMARE! We checked in and given ONE SET of keys instead of two, and when we were charged almost $300 we assumed that he charged us for the two rooms but failed to give us the second set of keys. We found out later that they fail to mention the $75 fee per pet that ISN'T included in the Booking.com price. I showed them the total we received, and it didn't matter. I was quoted one price on Booking.com site and in order to check in, they told me I needed TWICE the amount I was quoted for both rooms. I distinctly mentioned during booking that we were traveling with pets which I assumed any fees for the pets to stay there would be included in the price! We were already exhausted from being in the excessive heat and the power outage in our city due to a storm the night before. The were no other rooms available anywhere else that accepted pets so we had no other choice but to stay. The pets ended up going back home because power was restored and I spoke to management about getting my pet fee back and they refused! My pets weren't even there an hour! Also, we didn't use the other room because my son went back home with the pets. Breakfast was meh... They had breakfast sandwiches but they all had some type of pork product on them and no beef or chicken sausage option. Beds are old and hard.

Layout

NA

Quiet

Wouls love some gravy at breakfast!!

I like the room we were in was a suite

The housekeeping policy was not clear upon check in and we did not receive housekeeping at all during our stay. I would have like to have received a clean room, sheets, and towels.

Always comfortable beds and nice roomy walk-in showers

Staff were super nice, it was clean and well maintained.

My only complaint would be the breakfast. Wish they had fruit other than apples and bananas.

It nice and quiet . The room was clean

They would not take cash. When I try to pay. Needed my money on my card for something else. So I had cash for the room.

nice location and hotel. friendly and fast check in

breakfast hours end to early, pool needed cleaning, room trashes weren't dumped, at check in no info for pool or breakfast was given until asked later on