Russell Hotel
3.8
Good(97 Reviews)Hotel in Kampala
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Featuring air-conditioned rooms, HBT Hotel Russel is located in Kampala, 300 metres from Independence Monument. Free WiFi is offered throughout the property and free private parking is available on site.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kampala
Available Rooms
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.8
Good(97 Reviews)100% verified reviews
3.8
Location- centrally located.
At the moment nothing.
3.8
Nice big rooms. Excellent food served in the restaurant.
Bathrooms are modern and clean but dimly lit. I don't know why they are using low powered bulbs in the bathrooms. Also the food service in the restaurant can be very slow at times. I waited half an hour for food on a couple of occasions when the restaurant was almost completely empty.
3.8
Central Location
Everything was about right.
3.8
Clean
Shower with no curtain
3.8
The location
The building has no fire plan, no alternative fire exits, no indoor signs and no emergency lights.
3.8
It was noisy. There was preaching, and lots of car noises. The staff also charged me for 2 nights yet I only stayed there for one night and I am still waiting for a refund
3.8
Nice breakfast included with the booking, nice quiet room and friendly helpful staff. The hotel restaurant produces tasty meals without customers having to wait too long for service. The hotel manager does an excellent job attending to customer needs.
N/A
3.8
central
central and staff
3.8
Middle of town and close to all amenities
Awesome breakfast
None
3.8
i like it beacause its center
Wifi connectivity is awful
3.8
There is a saying hanging on the reception wall, "You live with us as if you were in your home" and it is 100% true. The hotel I lived in with my son was as if I were at home. Calmness and peace of mind. The workers were very friendly and helpful, and the administration was cooperating with me, as they offered me an offer to upgrade the room at a very symbolic price. The laundry service is fast and the rooms are clean and the hotel is located in the business district of Kampala and very suitable for the amount paid The restaurant is wonderful and has a wide and varied menu of requests, and the lunch buffet contains delicious Ugandan food at a symbolic price
The bathroom does not have an extractor or ventilation holes, so the place becomes like a sauna. The rooms and the bathroom need more and brighter lighting. The restaurant needs a speedy ordering process
3.8
I ordered off menu meal and it was prepare with speed and i enjoyed the meal
3.8
Amazing stay. Dickson and the staff were amazing.
The room was very good with AC. breakfast was great. Location is quite central with available bodas 24 hours.
the staff was always very helpful.
I will definitely stay there again.
Nothing
3.8
Everything was perfect, will visit them again when in Kampala
Everything was perfect
3.8
Ok business-like hotel in downtown Kampala
- great location within walking distance to everything
- room adequate though not great
- good restaurant w/nice terrace seating
- windows could have done with some cleaning
- not an ideal hotel If you're sensitive to noise
- a bit overpriced
3.8
The neighborhood is sketchy or even unsafe at night. However once inside it is quiet, tastefully decorated, in excellent condition, clean and comfortable. I couldn't ask for more from a hotel downtown even close to this price. It has a full breakfast buffet + Ahmad and fresh juice.
It's difficult for cars to navigate in the section of downtown. And there is apparently a lot of pickpockets and petty crime. But going directly from the uber into the hotel was easy.
3.8
Reception staff were mostly pleasant. Rooms service was offered, though the food was often not great. The room itself was very nice. Spacious, working air con. There was a tiny weird looking bug in the bathroom the first night, which worried me, but I saw nothing else for the remainder of my stay so it must have been a once off.
Firstly, the laundry service made a few of my clothing items discoloured. Mainly a beige corduroy jacket which is now light brown with navy splotches. I'll have to throw it away. But the main thing for me was the total disregard of my sleep. Nothing that I have to justify it, but I needed to sleep because I'd been travelling and going through timezones. And yet laundry returned my clothes at 7am one day!! Knocking on the door until I woke up and answered. Then at 9am the same day cleaning was knocking until I woke up and answered and told them I was still sleeping. Then at 9:30am reception was calling on the room phone asking if I was coming to breakfast (which ends at 10am). I said I wasn't, I was trying to sleep.
Other days were slightly better and with fewer early morning disturbances, but I wasn't able to relax knowing that they would just knock and call at any hour. There was no "Do Not Disturb" sign unfortunately. I think they should implement this.
FAQs
How much does this hotel cost compared to others in Kampala?
The average price for a rental in Kampala is $50 per night. This rental is $29 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Russell Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Russell Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Russell Hotel?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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