Matelotte
4.6
Outstanding(31 Reviews)Apartment in Saint-Tropez
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this apartment rental
Right in the heart of Saint-Tropez, situated within a short distance of La Ponche Beach and La Fontanette Beach, Matelotte offers free WiFi, air conditioning and household amenities such as a microwave and coffee machine.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Map of Saint-Tropez
Available Rooms
1 Queen • 1 Queen • 592 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.6
Outstanding(31 Reviews)100% verified reviews
4.6
Very beautiful and comfortable place . Location is perfect.Parking in center of St Tropez is a very valuable thing. The staff of the host is super friendly, responsible and helpful!
4.6
Great location in the centre of St Tropez, easy communication with very helpful staff, apartment itself is lovely
Had to buy shampoo and soap for the bathroom, would have expected that for the price
4.6
Great apartment directly in the city center of St. Tropez, close to Place de Lices. Equipped with all necessary supplies and has a nice balcony. We had a wonderful stay there!
4.6
Great welcome from the host
4.6
Position and parking
TV not working No English channels and no sport
4.6
The location is excellent for proximity to the center. The direct access parking is very useful.
The apartment was not cleaned well. There were blood stains on one of the beds. When we spoke to the manager of the property (the head of the company) he was extraordinarily rude. He never even apologized, but instead turned his back on us and walked out in the middle of the discussion. Two members of his staff were nice and did their best to fix the situation but the owner of the company was as unprofessional as he was unpleasant.
The second bedroom did not have a real double bed, as advertised, but rather a fold out couch with a very thin mattress. I chose this property over another one that offered a fold out couch so this is false advertising.
The worst part had to do with the payment. A few days after paying I was told that they mistakenly charged my credit card twice. I was told that they could not make a refund to my card but would wire me the money. I gave them my bank information and they sent me a confirmation of the wire. After 10 days I checked the bank information and realized that I was one number off in my bank account so the wire never arrived. I informed them of this immediately. I then argued with them for over 5 weeks about the refund. They continually blamed the delay on their bank and repeatedly told me that I would have the funds on specific days, which was never true. I finally told them to refund my credit card and deal with their bank on their own. Eventually I had Booking.com intervene and only then did they refund my credit card- despite having previously said that this was impossible. When Booking.com spoke to them they even said that they had spoken to me the day before about the refund, which was a complete lie.
I have been careful not to exaggerate the negativity out of spite. The apartment was generally fine- other than the 2nd bed and the cleaning. Having to fight for over 5 weeks ruined the experience. Booking save the day.
FAQs
How much does this apartment cost compared to others in Saint-Tropez?
The average price for a rental in Saint-Tropez is $297 per night. This rental is $0 above the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Matelotte. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Matelotte pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Matelotte?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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