Silken Gran hotel Durango
Hotel in Arratia-Nerbioi
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Featuring a spa centre, Gran Hotel Durango offers accommodation in Durango with spa facilities and a restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Arratia-Nerbioi
Available Rooms
2 Single • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Double • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
3 Single • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
El trato recibido
Estaba todo perfecto
4.5
Rigtig fint hotel
4.5
La ubicación fantástica. Hotel muy bonito, señorial y a la vez acogedor.
Camas cómodas y muy tranquilo
Todo perfecto
4.0
Relaxing
Nothing
4.5
En general todo
Hubo una celebración de boda, y los niños correteando por el descansillo hasta con una bicicleta din pedales, no permitiendo el descanso vespertino. Evidentemente no es culpa del establecimiento sino de los padres de las criaturas
4.5
La atención y dedicación del personal.
El poco tiempo que nos quedamos. Solo una noche.
4.0
Pool & outdoor area lovely; free on street parking; clean comfortable rooms; we used the spa on a grey day & it was a real treat; efficient reception staff; Durango the town was a lovely surprise, we enjoyed exploring it.
Whilst the hotel had a bar, we found it v difficult to get service in afternoon / evening as staff were occupied with restaurant diners & paid little attention to residents. We thought the nearby natural park might offer walking but found very little, despite driving into mountains.
3.0
Great location for exploring Durango and National Park.
We booked a double room but we were given a twin. Appreciate hotel was full and they could t change it but staff were reluctant to do anything to try and put things right. After much debate we were given one mornings breakfast.
Room hadn’t been cleaned by 3.30pm - we were using the room in the afternoon so it didn’t get cleaned we just asked the housekeeper for new towels.
Additional charges for gym and breakfast are disappointing in a 4* hotel like this.
4.0
nice room, nice restaurant
on check in was asked for my mail adres, i declined and offered my credit card, this was declined they needed my mail adress so i could have the extras approved. I told them they could contact me via booking.com and would not give them my mail adres. in the end i had to pay for each item immediately. i parked the car and needed to pay the amount immediately. very strange policy, if this remains i would never return there.
4.0
Nice well appointed clean hotel. Friendly helpful staff. Good value.
Good secure covered parking but no direct access from inside the hotel.
5.0
The facilities were top and the staff was friendly and effective, always being there for whatever the customer may need. The room and bed were confortable and the location was close to the center but not affected by traffic or noises.
Barely anything. The spa and gym had a fee, but the facilities looked amazing and therefore I understand the price they had.
4.0
What a luxury!
A bit slow check-in
5.0
A good selection for breakfast. Receptionist (Ainhoa?) was extremely helpful providing us with advice on places to visit. The hotel was only a few minutes walk to the restaurants, shops etc.
4.0
The staff were very pleasant; dinner in the restaurant is very good.
Lots of steps to negotiate.
4.5
Beautiful hotel with lovely spa facilities. fine dining style restaurant and a nice bar.A short walk away from the train station. The staff in all areas are so warm , friendly and highly professional- The true stars of the show.
bathrooms could be modernised, for a junior suite I would have liked nicer furniture in room as it was rather basic.
5.0
its location
the curtains, they had an awful system to lift them. certainly something to improve
1.5
The lobby
The restaurant was absolutely terrible and the room was dirty and hot!
4.5
- Elegant place: it seems like a small palace within the main road and the interior is fancy
- Very comfortable beds
- Friendly and helpful staff
- Really close to the centre of Durango
- Free parking nearby
- Besides the room, prices a little bit expensive, especially when comparing with other places nearby.
- Room was a little bit small for 3 people.
5.0
perfect
4.0
This is a stunning hotel with great space and facilities. It was our second stay here and again our room was spacious and extremely comfortable. Staff were very friendly, courteous and helpful.
The location is good, just on the edge of the old town so it is very quiet yet within easy walking distance of many bars and restaurants. We did not eat in the hotel simply because the pinxtos in the old town are so good and such good value.
The staff also provided a secure indoor space to keep our bikes overnight.
A lovely hotel which we hope to revisit.
WiFi in our room (room 119) was the worst we have experienced anywhere in four weeks of travelling. The connection was very hit and miss to start with, once connected it was very slow and frequently dropped out.
It seems perfectly fine if you use it in the lounge/bar/public areas, but in the room it was almost unusable.
Having said all that, it really is a fabulous hotel otherwise and we would not hesitate to stay here again
4.0
The room was very clean and spacious. The bed was huge and comfortable. Staff are friendly and helpful. The huge Bath in the suite is great but would be nice to have bubble bath included in the toiletries.
Would be nice to have some more subtle lighting and a smart TV. Also the Spa and gym is not included in the price of the room. The option of an airport pickup would be really helpful.
5.0
Nice welcoming staff, beautiful building very well maintained, vast bed in our room which also had a very modern and well equipped en-suite, even including a full bath.
Also, the room had air on. It was all very very comfortable. I even managed to take advantage of the outdoor pool.
We did not eat in the hotel, as it is very close to all the bars in town where we were able to indulge our love of pinxtos.
Similarly we did not breakfast at the hotel, but again went in to town to a cafe for breakfast.
However, the Silken Gran experience was so good I re-booked to visit again in two weeks time. That probably tells you all you need to know.
Frankly I don’t think I have had better hotel value anywhere.
Nothing really, although we did have to negotiate some steps to get in with our bikes. (I believe there is step free access via a lift from the garage)
On the positive side, our two bikes were given a secure room by reception to themselves for the night.
4.0
The building and the restaurant
The reception staff and the coordination with the spa staff
5.0
The staff were so very helpful - rescued us from a horrible hotel we were stuck in, sent a taxi and made everything about our stay just lovely. The building was incredibly grand and historic, the pool beautiful and the spa changing rooms very handy for an extra swim before we had to catch a flight.
FAQs
How much does this hotel cost compared to others in Arratia-Nerbioi?
The average price for a rental in Arratia-Nerbioi is $98 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Silken Gran hotel Durango. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Silken Gran hotel Durango. Enjoy the water!
Is Silken Gran hotel Durango pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Silken Gran hotel Durango?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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