Mitsis Rinela

8.7 / 10.0

Excellent(356 Ratings)

Resort in Crete

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Mitsis Rinela is located along the Mediterranean coast of Kokkini Chani. It features 2 freshwater swimming pools, 2 tennis courts, and 2 water slides for children. The hotel’s beach features a selection of water sports.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Crete

Nearby attractions

Heraklion Archaeological Museum

7.1 mi

Morosini Fountain

7.4 mi

CRETAquarium Thalassokosmos

1.1 mi

Reptisland

29.8 mi

Available Rooms

Superior Double Room with Garden View

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Double Room with Sea View

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Double Room with Sea View Front Row

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Double Sea Front Sharing Pool

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Bungalow Private Courtyard

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Mitsis Rinela

$$$$

8.7 / 10.0

Excellent(356 Ratings)

Resort in Crete

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Crete

Nearby attractions

Heraklion Archaeological Museum

7.1 mi

Morosini Fountain

7.4 mi

CRETAquarium Thalassokosmos

1.1 mi

Reptisland

29.8 mi

Available Rooms

Superior Double Room with Garden View

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Double Room with Sea View

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Double Room with Sea View Front Row

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Double Sea Front Sharing Pool

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Bungalow Private Courtyard

1 Sofa • 215 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.7 / 10.0

Excellent(356 Ratings)

100% verified reviews

10.0 / 10.0

Jul 2024

Excellent choice for beach family holiday

Room was excellent (thanks to hotel for complimentary upgrade), beach, food in the main restaurant, personnel

Nothing

10.0 / 10.0

Apr 2024

Excellent place to relax and unwind. Very comfortable, great food and wonderful staff.

We had a very relaxing stay at the Mitsis Rinela. The room had everything we needed and a good sea view. The beach area has very comfortable sunbeds and a nice beach bar. There are many options for eating around the clock. The hotel features a wine bar with many local wines to try. Most important of all, the hotel staff were exceptionally friendly and helpful.

Check-in could be made easier. We had to fill out details on a tablet and it felt like we were repeating the same information several times. We were expecting a tourist tax of €28 for the week, but this has increased to €70 (This is beyond the control of the hotel). The area outside the hotel complex is quite run down.

10.0 / 10.0

Jul 2023

Exceptional

As in the pictures, perfect beach and facilities well kept

Only a small thing, drying rack for the towels in the room (as we were asked to keep the used towels to save the environmental footprint

10.0 / 10.0

Jul 2023

We had a brillaint stay and enjoyed it very much, a clean stunning hotel with great staff

The staff were amazing, George in the wine bar is brillaint and made our stay. Hotel is beautiful and the a la cartes are great aswell as the waffles and ice cream bar.

We struggled for a sun bed most days as people would reserve beds with towels before 7am and not use them. The breakfast buffet was not too great and was the only place I would say that let the hotel down.

10.0 / 10.0

Jun 2023

great resort !!!

amazing hotel and amazing staff, the food was wonderful and the hotel is just beautiful. yes you need to book for the restaurants in advance to get the full experience, the pool are amazing and the private beach is perfect. all the bars and food stations were perfect with great service !!

actually nothing

9.0 / 10.0

May 2023

Perfect experience if you stay inside the resort.

Food options, quality of property, closeness to beach, excellence service and friendliness by nearly all starff.

Surroundings seemed deserted. Very small portions in pan-asian. A bit of arrogance in the winebar.

9.0 / 10.0

May 2023

great restaurant and amazing staff

facilities’ quality

nothing

4.0 / 10.0

May 2023

boring - attracts a younger audience - early 20’s but doesn’t cater for them during the evening time

the grounds

food was awful most staff rude and unapproachable

10.0 / 10.0

May 2023

Perfect gateway for family’s

Great resort, amazing stuff, good quality food, sandy beach, fantastic views and sunsets…

Nothing not to like…

10.0 / 10.0

Nov 2022

Everything was good.

Everything.

8.0 / 10.0

Oct 2022

emergency booking for flash floods in Crete. helpful in tough circumstances

nice rooms.

had to change room

10.0 / 10.0

Oct 2022

We really enjoyed our stay at Mitsis Rinela Resort and Spa! It was very special!

The quality of the food was fantastic and there were plenty of options to choose from throughout the day. We were amazed that everything was included (ultra all-inclusive)! The service was great and we were also extremely happy with our room! Also the view and the sunsets :)

There wasn't really anything that we didn't like. The staff went above and beyond to make our experience exceptional and we are really grateful! It was the perfect holiday for relaxing and unwinding and we are already considering going back, or trying one of their resorts on another island!

10.0 / 10.0

Oct 2022

Exceptional

Excellent experience hotel exceptional

Food repeatedly the same, nonetheless very tasty and filling

10.0 / 10.0

Sep 2022

Exceptional

Everything perfect, especially the service from staff, will recommend and go back without question.

Minor things like stream in shower a bit weak, also food is not great in the main dining room, but there are excellent restaurants which you need to book ahead two weeks prior to your stay.

8.0 / 10.0

Sep 2022

lovely stay

everything

not much not to like

6.0 / 10.0

Sep 2022

Not a 5 star resort, staff need better training, I would honestly give it a 3.8 Star, has potential

Staff are all hospitable and pleasant, some need more training to live up to its 5 star rating (meaning less attempts at humour and more natural social engagement)

I stayed for 10 days, and have written this review 7 days after to reflect; Some of the staff members would be a little to hands on for our liking with our 18 month old daughter, example, sitting at a table encouraging your child to eat, only to be interrupted and one time have our childs hands held to do a little dance, one staff member even tried to hold her whilst we were walking to a table in the main restaurant, these are not things you expect in a 5 star resort, verbal engagement, a wave or so would be appropriate but at times we felt we had to bite our tongues and steer the engagement elsewhere. At times you can also be missed when wanting to place an order at a booked table, we had this in the pan asian restaurant for example, great intro, really nice waiter, but it appeared he forgot about us and we ended up leaving without dessert. I also remember ordering a bloody mary and getting tomato juice with herbs and vodka, no traditional recipe as I would expect for a 5 star resort. You cannot get a mojito at the theatre bar or anywhere other than the main bar, cocktails are extremely limited beyond the main bar and don't give you that feeling of quality. On another occasion, the Italian Brunch, Steak restaurant all need work On one, served eggs benedict with a slice of bread, no muffin The steak restaurant served the worst steak I have ever had to date, it appeared tough (ribeye medium) and very tasteless, I cannot understand how it got that bad, perhaps old meat, not rested well enough or cooked poorly, the fillet tasted exactly the same, really strange and disappointing. I also think the waiting staff just need a little more finesse, engagement at a professional level. Onto the room We booked a Superior Sea View which was amazing, however the soundproofing was absolutely awful, we could hear everything the neighbours were saying and unfortunately doing ... I cannot recall any other 5 star hotel where I could hear next door, this was disappointing.

10.0 / 10.0

Sep 2022

only one thing to say……WOW!

The hotel is simply beautiful. open your doors in the morning to a lovely seating area and a private swim up pool. AMAZING!!!

I wouldn’t change a thing.

10.0 / 10.0

Sep 2022

Exceptional

amazing beach, great rooms, great food and service

4.0 / 10.0

Sep 2022

Ok. Won’t be back

The hotel is nice and beautiful Some of the staff members were nice and some not really We didn’t feel that they want to please us or make an extra effort to make our experience better Food was absolutely terrible

Food was absolutely terrible and disappointing

9.0 / 10.0

Sep 2022

Superb

The hotel is very nice and food offered is good. I did not get the room I asked for though.

Its is not close to anything... you just have to enjoy the resort.

9.0 / 10.0

Sep 2022

lovely day from start to finish!

I loved the facilities/ the pool/ the beach and restaurants.

shower gel/ shampoo and conditioner wer never replenished

9.0 / 10.0

Aug 2022

amazing hotel in overall pros are greater than the cons

everything is sparkling clean.

the room did not have a door, enter from balcony

8.0 / 10.0

Aug 2022

Very good

Amazing rooms, good value for money, good location to beach, great range of food

No gym, not enough capacity at the restaurants, lobby area could be nicer designed.

4.0 / 10.0

Aug 2022

Nice hotel & rooms, but will definitely NOT come back

The hotel is recently renovated/rebuilt, rooms are very nice; nice quality overall. Also, some staff is useful/nice. Notes for the hotel staff: - please send my sincere thanks to Maryana from guest relations for being the only one actually taking into consideration my complaint (3rd one, the previous ones at the reception got lost); still, while there were no more tourists passing by the terrace after the sign was put in place, the staff still used the 'shortcut' though. - also best wishes to Nikos from beach bar, you should have more people like him.

- Private terrace/pool: while the apartment was ok, its private terrace was used by tourists and staff as a shortcut. Some tourists were confused by the alley and lack of signs, others were just rude and offensive; but I didn't expect that hotel staff would use the "private" terrace as a shortcut, some even without apologizing! Just imagine relaxing in the evening with a glass of wine and somebody passing by every 10-15 min; not private at all!! Especially when paying 2.5k EUR/night. - Restaurants: some restaurant staff were simply ignoring the very basics of hygiene: by far, the champion is the gyros guy, which used bare hands to put ingredients in Greek 'pita', including fries. One of the 'crepe' ladies was not wearing gloves while handling crepes/waffles, but still, far away from the gyros "champion". - Price: very pricey compared to any other place I've been (including exotic places etc) - Staff: although smiling in general, this year they were really bored and kind of living in a parallel universe; most of them just reminded me the call-center people saying "yes, yes, sure". But at least they smiled. - Evening fun: while not expecting much from the shows, if you're unlucky and have a "villa" close to the bar, expect a unpleasant noise until 23:00-23:15 Notes for the hotel staff: - the gyros guy in the main restaurant was really disgusting; I really did not expect something like this in a 5* hotel! - BBQ corner: I'm not sure what the (unshaved) guy was doing all the time, he seemed so busy, but doing nothing - while the owners seem to invest big money in the hotel, it is a shame they ignored the tennis court to fix the fence: you know very well that nobody uses the court 1, since it's impossible to play there (3m high mesh, good luck playing)

10.0 / 10.0

Jul 2022

lovely family holiday

everything is taken care of. lovely decor and beautiful pool area and beach

the buffet

6.0 / 10.0

Jul 2022

It was okay

It was a very well designed hotel with lots of restaurant options. Our room was clean and spacious enough for 3 adults. Entertainment team was super friendly and fun. It was the highlight of our vacation.

The beach wasn’t clean at all. There were cigarette buts everywhere and some rocks near the shore were covered with plastic garbage. It was very upsetting to see that the hotel didn’t care about cleaning it up. Not all staff were friendly. In the hotel lobby bar i was treated poorly couple of times and even made fun of for waving my hand to get attention of a waiter. They were slow to take orders, make orders and deliver the orders. Cleaning people came into our room without knocking and I was changing my clothes in one of those times. Overall it felt like the staff didn’t take the customers seriously.

6.0 / 10.0

Jul 2022

Pleasant

- nice hotel design -nice beach, clean water

- Food is definitely not for 5 stars hotel in all restaurants. Pretty much same food everyday in the main restaurant. -the main restaurant has not been renovated -There is no iron in the rooms,so you need to ask every time you need (which is everyday) and then give it back. For 5 stars hotel I expect an iron in the room. -Workers at the pool bar, creps and beach bar are working so slowly. It’s like they're moving so slowly on purpose. Long waiting for drinks. -Room could be better cleaned. -Mini club for kids, among the bad ones I've seen

8.0 / 10.0

Jul 2022

great place to stay - too commercialized.

nice facilities - pool plus food plus beach.

a bit too commercial - can’t find a booking at Italian restaurant except after we left. should allow people to pay for what they want.

10.0 / 10.0

Jul 2022

Phenomenal family vacation

Uniformly outstanding.

Food was ok, but not incredible.

FAQs

How much does this resort cost compared to others in Crete?

The average price for a rental in Crete is $110 per night. This rental is $24 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Mitsis Rinela. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Mitsis Rinela. Enjoy the water!

Is Mitsis Rinela pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mitsis Rinela?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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1 king bed

Garden · Pool · Pets allowed

Enjoy the best of Crete in our Hotel, Domes Zeen Chania, a Luxury Collection Resort, Crete. A stunning property with amenities including Air conditioner, Internet / Wifi and Pets allowed, and more.

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Mitsis Rinela

Resort in Crete

Reasons to book

About this resort

Amenities

Map of Crete

Nearby attractions

Available Rooms

Superior Double Room with Garden View

Superior Double Room with Sea View

Superior Double Room with Sea View Front Row

Superior Double Sea Front Sharing Pool

Superior Bungalow Private Courtyard

Mitsis Rinela

Resort in Crete

Reasons to book

About this resort

Amenities

Map of Crete

Nearby attractions

Available Rooms

Superior Double Room with Garden View

Superior Double Room with Sea View

Superior Double Room with Sea View Front Row

Superior Double Sea Front Sharing Pool

Superior Bungalow Private Courtyard

Ratings and reviews

FAQs

How much does this resort cost compared to others in Crete?

Is parking included with this resort?

Is there a pool at this resort?

Is Mitsis Rinela pet friendly?

What amenities are available at Mitsis Rinela?

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