NEhotel Nueva Estancia
4.1
Excellent(517 Reviews)Hotel in Leon
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
This 5-star hotel is located in the heart of Leon’s leather-making district, 10 minutes’ walk from the Poliforum Leon Convention Centre. It has a fitness centre and outdoor pool and offers massage treatments, free Wi-Fi and on-site parking.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Leon
Available Rooms
Junior Suite
1 Sofa • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Master Suite
1 Double • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Junior Suite
1 Sofa • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Presidential Suite
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(517 Reviews)100% verified reviews
4.1
La limpieza, la decoración y la ubicación del hotel
La opción de una cama king size
4.1
location
in the photos there’s a kids area that wasn’t in the real hotel
also there was a plate out of my room for almost a whole day. the bathTub in the room leaked trough the room floor
4.1
the presidential suite was beautiful
I’m the only reason we booked there was because they had a jacuzzi, we spent over 5 hours searching for hoteles with lofts or jacuzzi. we finally found this one and went to stay there, there was. o got water so we couldn’t use the jacuzzi tub. was very disappointed.
4.1
perfect location very clean and spacious room
I can’t think of anything
4.1
I loved the location the staff and the art gallery. Great choice and very nice breakfast and coffee.
Room was a bit dark no natural light. And no plug sockets next to bed to charge phone.
4.1
Location
Very dark room, lack of natural light. Water spills out the bathroom every time, thus the room was always kind of humid and with a particular smell.
4.1
Location was the best!
4.1
very clean
water was cold when I checked in at night and took a shower. bed and pillows were uncomfortable .
4.1
location
Mr. at front desk. lame!
4.1
installation
staff not very nice
4.1
This WAS a great hotel but 2 years of covid have left it tired and sad.
Everything was a bit grubby. It felt that noone really cared
4.1
The architecture is beautiful, the people who work there are very nice.
The wifi does not work at all which was a huge constant problem throughout the trip. I’m fact, I checked out early and lost money on the final nights of my booking. I had to move to a hotel that actually had functioning Internet. Also at this hotel the shower doesn’t get hot water and the toilet get clogged easily. Also there is no free breakfast.
4.1
Food is really good
Internet has to be re-set everyday and its spotty
4.1
nothing
they have a horrible attention, and give me a different room of pictures page what happened and now I have a reservation for tomorrow that I didn’t…. I need you cancel it cause I wasn’t
4.1
Location, large room, clean
Reception guy was not polite. Definitely not a 5 stars hotel, maybe 3 stars at most. Tiny single elevator
4.1
The food at the restaurant was very spicy, my son can't eat breakfast.
We were at rally room, it was very nice.
4.1
I did find the view pleasant, and the location was OK, but my experience with 3 simple problems was very disappointing and I would not recommend this property.
I booked this property because it was listed as having a fridge in the room as this is very important to me.
When I checked in, I checked with the woman at the desk about the fridge who told me she wasn't sure, I'd have to go to the room to find out.
I went and there wasn't.
I called reception and she was vague about whether they could bring a fridge to my room or if I'd have to move. She said to wait 5 minutes.
This meant I couldn't unpack or go out to get food until it was decided and completed.
After 10 minutes, I call back and she says to wait. This repeats a few times until she says her colleague is bringing a fridge to my room.
After waiting again, he has not arrived, so I go to the reception and she radios her colleague.
A male employee arrives with a fridge, but instead of going to the lift, he puts it on the reception desk and opens it to show its filled with mould.
As it looks old, I ask them to check it works, which they are reluctant to do, but once plugged in it does seem to function.
After a bit more messing around, the man finally decides to bring the fridge to my room and have the maid join us there to clean it.
I am glad they wanted to thoroughly clean it, but this also took a lot of time and the man left during the process.
Once the maid left, I wiped the fridge down with my anti bacterial wipes and put some things in it.
5mins later the man knocks on my door, even though I have my Do Not Disturb sign on, and enters my room uninvited to open the fridge and run his hands around the inside of it.
Once I told him to leave and not return, I then wiped every thing down again.
This was now 90mins after I'd checked in, and I was not impressed, and definitely hungry.
During this time I'd also had to seek assistance with connecting to the WiFi.
I booked this property because it was listed as having a fridge in the room as this is very important to me.
When I checked in, I checked with the woman at the desk about the fridge who told me she wasn't sure, I'd have to go to the room to find out.
I went and there wasn't.
I called reception and she was vague about whether they could bring a fridge to my room or if I'd have to move. She said to wait 5 minutes.
This meant I couldn't unpack or go out to get food until it was decided and completed.
After 10 minutes, I call back and she says to wait. This repeats a few times until she says her colleague is bringing a fridge to my room.
After waiting again, he has not arrived, so I go to the reception and she radios her colleague.
A male employee arrives with a fridge, but instead of going to the lift, he puts it on the reception desk and opens it to show its filled with mould.
As it looks old, I ask them to check it works, which they are reluctant to do, but once plugged in it does seem to function.
After a bit more messing around, the man finally decides to bring the fridge to my room and have the maid join us there to clean it.
I am glad they wanted to thoroughly clean it, but this also took a lot of time and the man left during the process.
Once the maid left, I wiped the fridge down with my anti bacterial wipes and put some things in it.
5mins later the man knocks on my door, even though I have my Do Not Disturb sign on, and enters my room uninvited to open the fridge and run his hands around the inside of it.
Once I told him to leave and not return, I then wiped every thing down again.
This was now 90mins after I'd checked in, and I was not impressed.
During this time I'd also had to seek assistance with connecting to the WiFi. They use some ridiculous system that requires you to scan a QR code to initially connect, and then to constantly reconnect by password during your stay.
4.1
The a/c and the lights in the bathroom, water temperature to coold
4.1
Staff is very nice and accommodating
4.1
Room was very clean, the best hotel location.
Room service could be better
FAQs
How much does this hotel cost compared to others in Leon?
The average price for a rental in Leon is $44 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at NEhotel Nueva Estancia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at NEhotel Nueva Estancia. Enjoy the water!
Is NEhotel Nueva Estancia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at NEhotel Nueva Estancia?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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