Hotel Sueños del Volcan
3.4
Average(1,176 Reviews)Hotel in Villarrica
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsInternet / Wifi, Parking, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
At just 200 metres from the peaceful Villarrica Lake, Hotel Sueños del Volcan provides free Wi-Fi and free breakfast to its guests. It is located 50 metres from Villarrica tourist office.
Amenities
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Family friendly
Map of Villarrica
Available Rooms
1 Double • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Single • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 139 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.4
Average(1,176 Reviews)100% verified reviews
3.4
Las gestiones realizadas por Jessica en recepción para solucionar los problemas de habitación.
Se nos asigna habitación N4 la cuál no estaba en condiciones de ser utilizada, olor a humedad impregnada, muchos hongos en las ventanas, alfombra, closet, puerta del baño y en varios lugares, por lo que se solicitó cambio de habitación a lo que se menciona que no había disponibilidad con las características de la reserva y se debía esperar a la segunda noche para hacer cambio de habitación.
Esa noche se tuvo ruido fuerte hasta cerca de las 23:30 hrs “la cocina está justo al lado de la ventana principal”, cosa que es bastante molesta para el pasajero que va a vivir momentos de tranquilidad y descanso.
Como feedback se recomienda inhabilitar la habitación, realizar remodelación donde se contemple ventana de termo panel para filtrar el ruido molesto y cambiar el colchón que está en pésimas condiciones.
La segunda noche fue totalmente otra situación, habitación con otro ambiente, sin humedad, cama cómoda, sin ruidos molestos.
Agradecer a Jessica por su preocupación y gestiones.
3.4
Las habitaciones.
El estacionamiento esta lleno de basura y sin los lugares demarcados correctamente. La recepcionista que me recibió ningún problema, pero la otra que le cubrió el turno muy mal educada. Cerraba a cada rato la puerta de recepción y nos hacia circular por el restaurant. En este ultimo, estaban haciendo aseo y casi me caigo. Les dije que pusieran una señal “piso resbaloso” y se rieron. A la hora del desayuno, la señora que servia estaba chateando por whatsapp y ni se inmutó en atendernos. Tuve que pararme con mi mejor sonrisa para que “nos hiciera el favor” de llevarnos el desayuno a la mesa. Eso es mala atencion en general.
3.4
Ubicación
Desayuno
Mal mantenido
Ducha pequeña y sin accesorios para poner el jabón y el champú mientras uno se ducha.
Sin toalla para el piso
Salía más agua por la manguera de la ducha que por la challa misma.
Sin escobilla para limpiar el wc.
El TV no conectaba bien, imagen borrosa
3.4
No utilice el desayuno, pero tiene buena ubicación el lugar.
Yo habiendo AVISADO que iba en auto, me dijeron que no era necesario reservar, pero se lleno y no querían dejarme estacionar en el establecimiento. El chico de recepcion tuvo buena voluntad y me entrego una alternativa, pero la chica del día siguiente muy pesada lo reto. También debo mencionar que me subió cono 20.000 pesos, ella dijo que era el dolar, pero encuentro excesivo caro para lo que es.
3.4
El desayuno con pancito amasado, muy rico! Faltó café de grano, pero el resto estupendo.
Es un poco ruidoso el barrio en la noche.
3.4
El desayuno nos gusto.
El baño estaba malo, tenía filtraciones y nadie nos ayudo a reparar y/o cambiarnos de habitación. La ducha tenía hongos. La peor experiencia en relación precio / calidad.
3.4
Muy rico el restaurante.
La habitación es muy pequeña, chocaba con todo y la tv diminuta, precio calidad regular hay mejores opciones por el mismo dinero.
3.4
La ubicación
Las fotografías que promueve en booking están muy alejadas de la realidad. Fue una desilusión encontrar piezas con cortinas sucias y rotas, alfombras manchadas, Una tv pequeña con cables colgando sobre la puerta del baño, cama mal hecha, paredes con roturas, en fin las fotografías de la publicidad no corresponden a la realidad
3.4
Centrally located, luggage storage, comfortable.
3.4
location is very nice and close to the beach and restaurants. Main Street with all the entertainments just a few steps away. staff was very friendly, although the language barrier was there.
the room was extremely small. with a big suitcase there is no space to turnaround. the closet did not open/close properly and did not open fully due to the bed being in the way. bathroom was very very outdated and extremely small with a broken shower door. I was on the first floor and the room was very loud, no noise protection at all. you could hear the ladies at the front desk as well as everything happening on the street.
3.4
It was perfection located to shop and go to the lake. the breakfast was good
It was very hot and there was non air conditioning or fan. room and washroom were small
3.4
EL Hotel ASQUEROSO
THE HOTEL IS DISGUSTING
LA SUCIEDAD
THE CLEANLINESS
3.4
location
not very clean rooms
3.4
The 10% off for the restaurant were cool, very central, next to a bank and supermarket
Bed was very loud, even if you moved just so slightly. Bathroom very cold and room didn't look like on the pictures.
3.4
The room was spacious, the bed was ok, and location is very central.
The TV didn't work and they didn't offer any solution.
Breakfast was ok but is very basic considering the price (nicer bread would be great).
3.4
Breakfast was good, the location of the hotel is central and the staff were interested
3.4
the location
the bathroom was in pretty bad condition. also no alternatives at breakfast time related to food allergies: cereal with nuts, not lactose free alternatives, not decaf coffee, simple things not hard to get it nowadays….. even soap for the bathroom that contains nuts. we have to buy one.
3.4
Restaurante
Bathroom
3.4
Did not get our request for extra pillows.
FAQs
How much does this hotel cost compared to others in Villarrica?
The average price for a rental in Villarrica is $81 per night. This rental is $4 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Sueños del Volcan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Sueños del Volcan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Sueños del Volcan?
We found 6 amenities for this rental. This includes internet / wifi, parking, laundry, balcony or patio, and tv.
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