Caravan Golden Palm
3.8
Good(315 Reviews)House in Chapel Saint Leonards
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this house rental
Caravan Golden Palm is a property with a heated pool, situated in Chapel Saint Leonards, within just 700 metres of Chapel St. Leonards Beach and 1.6 km of Ingoldmells Beach.
Amenities
Pool
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
TV
Beachfront or waterfront
Garden
Family friendly
Map of Chapel Saint Leonards
Available Rooms
Three-Bedroom House
1 Double • 2 Single • 2 Single • 2 Sofa • 850 ft²
Sleeps 9
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.8
Good(315 Reviews)100% verified reviews
3.8
It needs an urgent update. Holes in the nets, curtains you could see through as they were so old. Large stains on the settee’s. Wasn’t happy to walk around without shoes on. Toothbrush and toothbrush holder were left in the bathroom from previous occupants.
Really sorry as you were so nice to speak to on the phone.
3.8
Very nice plenty of room.
Nothing
3.8
Great value for money. Family friendly. A very comfortable and clean caravan with plenty of space. Good amenities.
3.8
beach
it was disgusting no smoke alarm, boiler not covered properly , mould every ,where curtains torn and caravan smelt fusty, contacted owner rude and abusive, owner constanstly lies about this caravan, no smoke alarm flies mould, sweet wrappers, mints on bedroom floor boiler not covered correctly, smells fusty, greece on work tops and cooker, pots disgusting , even the hoover was broke., shower was vile , it was filthy and covered in human hair and whatever else it was i dread to think.
owner said we asked for refund which we did not owner said we stayed full duration which we did not, came home early due to state of caravan, said he would come out on the tuesday and never,
photos sent to bookings.com as requested by them to send, of the mess and abusive text which he sent in reply to my text, as evidence of abusive behaviour and the state of caravan
.
owner just does not care promises to come and repair things then does not bother.
contacted him when we got home was very rude and abusive and tried to say he was at caravan and it was fine,
but i can promise you it is not fine at all.
" this is a health and safety issue " ,
and he just tries to blame everyone else which is not acceptable.
3.8
Clean and feels like a home from home
3.8
not a lot
clean the caravan properly
3.8
The shower was good power and heat, but the water was slow to drain out.
Everything!!!!! It looked unclean from the outside, mud on the door so this set the tone of what was to come. Smell of damp dog on opening the door and it felt grubby, there were splatted insects on the wall in the living area, the nets and curtains were tired and faded, with mould forming on the window openers, stains on the kitchen blind, pots stored on the floor in the cupboard which was dirty with signs of debris, a dirty nappy found under one of the beds and no smoke detector, just the backing of where it once was. The bedrooms had cobwebs around the ceilings so it was very clear that the caravan had not been cleaned to any standard in some time. We didn't want to stay but due to the time of our arrival were forced to suck it up for one night. We asked for a refund for the remaining 2 night which the owners did not agree to but said they would get their cleaning manager out to 'address the issues'. Whilst out the following day looking for somewhere else to stay we had a text to say the caravan had been clean, however on our return it was in the same state it was when we left. The owners were responsive, however I can only assume these are their own standards of living or their cleaning staff have no integrity.
3.8
not many positives about the caravan
the caravan and pictures was not what we booked /fridge could not keep food cold / tv not set up properly did not work half the time / shower flooding water under the caravan/ leak around toilet / tap part broken / some windows did not open and was very dirty / furniture and pillows stained / table to big for caravan and when moved dirty food stains stuck to carpet / duvet quilt and pillows dirty and stained / caravan had green facial around outside top of caravan and it was orange / caravan was called luxe caravan but stated sherwood on caravan/ cutlery drawer was very dirty and utensils and pots and pans very dirty / no storage for anything cupboards had odd bits in all around the caravan / toilet latch at top of door in toilet and came down and was locked in toilet as could not reach not really any positives about the caravan false pictures and not correct caravan what we booked with booking.com
3.8
We enjoyed the caravan it was lovely
There were no staff to like or dislike
We had a great beach times
There is no local bar or anywhere to go apart from amusements arcade
3.8
Close to all amenities. Extra helpful after my little ones bedding got soaked in a freak rain storm came straight out to change it.
3.8
Easy to get to. Well situated to where we wanted to be.
We wanted to check in early and this was made possible for us so we could start our holiday earlier.
3.8
Everything okay
Nothing
3.8
Spacious.. great location..
Dirty on arrival.. no gas…
3.8
Golden palm is the best site I’ve been in in a long time
Could do with updating
3.8
balcony, spacious, shops nearby
quite a long bus ride from main attractions however not owners fault.
3.8
The location is fab..the shower is a basic caravan one but really good and powerful..was nice and quiet at night..near to all the amenities but far enough away so you don't get distubed..had to phone on arrival as there was no caravan number and the gentleman we spoke to was pleasant polite and helpful and guided us round the site till we found the caravan..
The caravan wasn't the one in the email pic.. It has an old black decking area not the new white ones as shown in the picture. The plates and cups was dirty and still had food bits on them.. the freezer was held together with black tape as was the plug socket in the hallway..the rug in the hall is all curled up and the carpet between the kitchen is frayed and coming away..all these things could be fixed so cheaply for example a thicker carpet grip for the carpet in the living area. Replace the hall rug and fridge put a new plug socket on. The matress definitely needs replacing it's so uncomfortable and lumpy.. and also matress and pillow protectors would be a bonus as the quilt had a big black stain on and some little specs that look like blood..would definitely go back in the hope these few thing would be sorted out and it would be ideal..if there is an actual cleaner I'd replace them without a doubt..
3.8
None
We are on dispute to get the money back but the dispute is not solved. I will bring the matter further to Trading Standard agency. We have all the video records.
Did not have hot water at arrival. Had to vacate the property the next day after many promises to fix it.
the property itself was so in bad condition, the oldest caravan that I've seen without any maintenance. Kitchenware was in the bad condition. The name of the caravan is misleading.
Will never book a caravan with Bookings.com again
3.8
nothing
everything even up having carbon monoxide poisoning
and the bloke called me a lier
refused to give me my deposit back
3.8
exactly as it says on the tin, a nice caravan break.
3.8
it was very clean and comfortable and the owners were lovely and very helpful when we needed help
3.8
Awesome place thanks
3.8
very nice suited us,shame there was no Wi-Fi
location great
3.8
brilliant location.
wasn’t very clean, little out dated. couldn’t get electric heaters in the van on so was very cold
3.8
it was clean and tidy. had all we needed.
it was very cold. the heaters in the bedrooms didn’t work so nights weren’t as comfortable as we would have liked.
FAQs
How much does this house cost compared to others in Chapel Saint Leonards?
The average price for a rental in Chapel Saint Leonards is $89 per night. This rental is $1 above the average.
Is parking included with this house?
Yes, parking is listed as an amenity at Caravan Golden Palm. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Caravan Golden Palm. Enjoy the water!
Is Caravan Golden Palm pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Caravan Golden Palm?
We found 12 amenities for this rental. This includes pool, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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