The room was very spacious and the en-suite lovely. Good hospitality tray in the room. There was a nice reception area for sitting and having hot drinks.

The shower only had a fixed ceiling attachment. I had to leave around 8 for a fixed work commitment but breakfast was not served until 8 in an adjacent building. I therefore had to miss the breakfast that I had paid for. Maybe this is a money-saving ploy on the part of the university. If people are staying for work they are likely to need breakfast before 8.

This is our third stay for university visits for son. Love the location. Staff are friendly and hotel is clean and tidy.

The room was stifling hot even with fan. Didn't get much sleep. Bit disappointed after our other visits. Maybe some air con be good idea

Great location as my son was visiting UoN

Room was too warm, but the fan provided helped a lot.

staff were very good .the room was very clean and had everything you needed tea & coffee were replaced daily.

the bed was so uncomfortable the mattress was too hard so did not get a good night sleep and was stiff in the morning.

lovely location easy access to both countryside / river walks and the town

bit warm in the room even with radiators turned off. Room 25 is disabled (don’t think we asked for this) with a wet room for the bathroom. when having a shower water goes across all floor and even went under door into main bedroom. Mentioned to staff and hopefully one they can easily rectify for future guests.

The location was fantastic for visiting my daughter at the university.

I felt the room was overpriced for the facilities that were offered. I had a very poor nights sleep due to the room being so hot and not having any way of turning the temperature down. I had to sleep with the window open which offered very little relief and got woken extremely early by the buses running past.

so clean and large room

no room service as advertised

Staff at reception lovely, kind, helpful. great location for uni open day, free parking, very clean

sadly the bed was so uncomfortable I took to the floor. was awake also from 2am with drunk students shouting and singing outside the window for hours

Good value for money, one night's stay and only a small walk away from the venue we were attending

Only had double beds in the rooms, when sharing with mate, thought it wouldn't be too much trouble to accommodate two singles on occasions as there is plenty of space

was a very modern and well presented building. good facilities and comfortable bed

the shows was blocked and had a very slow drain to it.

nice and clean

Location was convenient

Original room I was given was unsuitable, and it took some time to have resolved.