location was excellent....clean, spacious accommodations...there were six of us...plenty of room...

Arrived to find the house dirty. Contacted Vacasa (hosting business) to advise. Property Manager contacted us immediately and sent someone over to clean. Property Manager provided excellent communication during our stay. There was a lack of proper cooking utensils, no lids for the pots/pans, master bedroom bed would squeak extremely loud anytime you moved - which provided an uncomfortable night sleep, kids beds were fold out cots, and the shower head in the master bath squealed while taking a shower. Despite all that, neighbors were very nice and slip is available for your boat which was a short walking distance from the apartment.

Place didnt have ac on.breaker was off.very hot.floors dirty.long black hairs in bathrooms.ac return vent nasty looking.master bed sounded like plastic when you moved.sliding door to balcony broken off.our white socks were black from walking on floors with dog hair.

We checked into our home on Monday. There was no cable TV and the internet service was spotty at best. I contacted Vacasa that evening and was told we had to wait until the next day to be contacted by the “local team.” They did not contact me the next day, I had to call again. I was told AGAIN that the local team would contact me. I saw the “local office” and decided to walk over and tell them what was going on myself. They said they would have the maintenance person come over soon. He did and asked to come back in a few hours. We were there to enjoy our stay and be out on the lake, not held captive in our room waiting for our cable to be repaired. I told him we would contact him when we returned. We were back by 3:30pm on Tuesday. The issue was not resolved until 5pm. The maintenance man actually used his own Roku to provide streaming service. This should have never happened in the first place. The room should have been set up and ready for guests. I also noted in my several communications that the sofa smelled of urine. I have yet to receive a response from Vacasa about my request for a refund for a portion of the stay. Instead, they sent me several links to this review. They do not seem to be concerned with providing customer service, only promoting their products. I would recommend going with Airbnb or Verbo for your vacation needs.

For anyone who is not from around there, you may have issues with the signal there depending on your internet provider, they also don’t have wifi , and along with that for anyone who is tall the beds may not be ideal since they are small and they are spring beds, the channels are also limited on the tv, but apart from all that the design is very comfortable it feels like an actual home and they had all the essentials of a kitchen such as forks,knifes,spoons etc. The place is very clean and it is decently close to the bathing zone and some stores.

This cozy apartment was just what we needed for our quick visit to Lake Anna to participate in a local triathlon. The place was clean and nicely decorated. Checking in was easy and checking out was a breeze. All of the amenities we needed were available. Everything worked as expected: keurig, toaster, dishwasher, shower sinks, etc.

The house is real nice, The service the Vacasa provides is very good. We only have 2 isues the report. We knew but an email the Wi-Fi bill was fixed but it wasn’t. They gave us a hotspot in the fix the problem. The other one is the TV to channel the provide really bad , in the last two days it was completely gone we were not able to see anything. Besides that the place is really nice

Great lake location. Plenty of restaurants nearby to choose from. Check out Lake Anna Marina / Fish Tales while you are there!