We booked this listing for my 70th bday with my family of 11. We had plenty of room for all of us & was pleased with most of the accommodations. We did have multiple problems with the electronic front door. The door doesn’t fit properly in the door frame so we figured out that we had to pull or jiggle it for it to lock properly. I did address this to Ana & she did try to help, but we sometimes had to lock it from the inside & go out the back door. There was also black mold in the washing machine. I did send a picture to Ana, but she did not address this issue. We did not use the washing machine. I don’t think it should be listed in the amenities if it’s not usable. We were able to see a little bit of the mountains, but not as shown in the pictures. I get that trees grow taller, but some new pictures do need to be posted, because the view is not as shown on this listing. With Ana in Florida & her cleaners in Tennessee I don’t believe she knows what is being cleaned properly. There is a turntable by the stove that holds pots & pans. We had to wash some of these items before using because they were not clean. The white turntable that holds all of these items is really dirty. Also visibly dirty was the blinds in the nook area in the kitchen. I didn’t mention the dirty items to Ana. I texted & called her enough. We just dealt with it. I’m mentioning it so Ana can address these areas to her cleaners. I do a lot of VRBO’s & the first thing I do before booking is read the reviews.

Great location and plenty of room for our winter vacation. Our grandkids range from 5 to 8 and they loved the family room downstairs. Pool table, hot tub, big scree tv and stadium seating. There was plenty of room for our family of 9 and the master bedroom was perfect. Will definitely recommend to family and friends for future vacations.

Beautiful property, plenty of room for 8 guests. Beautiful views. Lots of hills to get to the actual house but well worth it. Would definitely stay here again.

Beautiful place and was a amazing experience

We loved staying here with all of our friends! There was enough room for everyone to be comfortable, and we enjoyed the views.

We stayed for a joint wedding trip!! We absolutely loved it!! The view was so pretty!! It wasn’t too far of a drive to downtown Gatlinburg!! Will definitely be recommending!!!

We had a great week at the cabin! We loved Gatlinburg. Everything about the listing was accurate. The view from the front porch isn’t as clear of the mountains right now (as seen in the photos) because the trees have grown in more. We had an issue with the water pressure one day, which ended up being a problem with the water main feed. We called Ana right away and she had someone there to fix it in no time. She was very responsive.

PROS: Anita was responsive. Location was perfect. Space accommodated all in my party comfortably. Beds were comfortable (except pullout couch, which is normal). CONS: while the check in process was digital, you had to create your own pin code and the process to do so was long and the key pad was challenging. Previous places I have stayed, the owner would handle the changing of the pin and just let me know what my pin is. The place has several functional issues. The pocket door to the master bath was not functional. The light in the master was working only half the time and one of the bulbs were out. The light in the fridge was out and the owner told me where the bulbs were in the bottom level and I had to replace it. The door knob to the exterior door in one of the main level bedrooms was broken. You could just pull it right off the door. I reported all of this to the owner and she knew about them already which was disappointing why these weren’t cared for before my stay. The biggest concern was the black mold in the bottom level bedroom. It was extensive. I reported it and the owner asked us to spray with bleach cleaner we found in the home. She sent her cleaning crew out to try and clean it too and they advised they have reported it to the owner many times and she has not done anything to fix it. I discussed this with the owner and she did admit there was some pipe leak a few weeks before but she didn’t realize how bad it was. She had her handyman come out to cut it out