Friendly staff, fairly convenient location for our purposes. Nice touch to have rooms named after characters from Shakespeare plays. Breakfast was tasty, and they catered to food allergies well.

Might have been nice to have a little more space in the room - with the sofa bed out there was barely space to walk between the two beds. Other family room looked much bigger. Room was clean apart from a sneaky cobweb hanging from the ceiling and it perhaps getting ready for a lick of paint, but nice enough place for the price.

The room was a good size and we had a good breakfast.

The room was freezing cold. When I enquired why the radiators were not working, I was told that the boiler had broken on the Friday before our stay and that they were unable to get it fixed. An extremely small portable radiator had been provided in the room but it barely gave out any heat and was not appropriate for the size of the room we had. My 76 year old mother accompanied me during the stay and she was shivering so much due to the cold. This made me very concerned about her welfare. The staff told me I could have another portable radiator in the room, but it never arrived. This made our night sleep very uncomfortable.

Good price, staff very efficient and polite, room was a little dated but good for the price

Nothing really.

The bed was comfortable

The wi fi was unavailable and that was one of main reasons I chose it

Welcome, staff, dinner

No wifi available, apparently down for 3 days so I feel I could have been informed as this was a work trip so prevented me from using my laptop

The bar / restaurant area was really lovely and the food was very good . Breakfast was really good too . staff friendly. Room was clean and nice and warm .

The mattress was extremely hard , very uncomfortable as were the pillows , they seemed lumpy ? 😳 we booked a family room for 2 adults but it was a small room , very noisy with keys turning , doors banging throughout the night . I managed to get to sleep around 4am . if I had a comfortable bed and ear plugs , I would have had a different experience, but sadly not .

The hotel room looked nice, the bar and restaurant downtairs looked very nice.

The room smelt really really bad to the point I couldn't sleep and felt really ill. It was coming from the bathroom - stale water and the smell came through even when the door was closed. As a result - the room shouldn't really have been made available for guests.

property was clean and spacious. staff very friendly couldn’t do enough. Food fabulous. Great place to stay. Thank you x

Food was very good, service was excellent, room was warm, clean with plenty of tea and coffee

Nothing

Good location, restaurant and staff were helpful.

lovely atmosphere and surroundings friendly locals comfy bed helpful staff

could do with cereals and toast with marmalade

Location was great and ideal for where we wanted to be. Breakfast was very nice indeed

The bedroom was too small to accommodate two adults and two children. Not enough room to move around freely

Nice and clean

Room was too small