the view

too much heat

The personnel attended you in a exceptional way. All of them are extremely friendly and professional.

Oh. All was perfect...

The setting is extraordinary. Nature at its best. A truly unique place. The little polishing the staff could use (this is deep in the countryside) is more than made up for by big smiles, attentiveness and solicit service. Paulo at the bar knows his trade and is eager to please. Staff will really make you feel welcome. I wasn’t crazy about breakfast (just OK) but dinner was always excellent and with a welcome incorporation of local, quite unique goods. Quite adequate wine list. Ski storage is easy and we could ski-in which is a pleasure. One must take a short 5’ shuttle which runs every half hour and was always on time. We had a snowstorm on arrival and the skiing the days after was excellent. There rarely is deep powder we were told (snow-packed pow is the norm) but on-piste is very nice and there are endless bowls for off-piste that are graced with spectacular views. It is not every day one skis on a volcano!