Excellent breakfast

Parking

I can hear what's happens in other rooms...

No air conditioning and the noise at night

Correcto. cordial .Buen dialogo

Por casualidad quede cerca de la caldera. Rumorosa

Location

Breakfast. Scrumble eggs cold and bread definitely stale bread. Comfortable bed but I usually sleep on a quite bigger one.

nothing I feel scam, the web page shows photos of a modern clean hotel and it was nothing like that!

old, dirty, not at all what they advertised, HORRIBLE breakfast, they told us to come down at 9.40 for breakfast cuz they had schedules, we were there at 9.35 and no eggs or hot water for coffee nothing and when we ask the lady said it was to late, even tho that was the time they told us to go. not worth the money at all. wish I could get my money back cuz this was a complete scam, not at all what they advertised

nothing really not very clean, the room was tiny one of the bed was not very comfortable, the ir conditioning was noisy, the room was a bit smelly in general me and mother was not very happy Terrazas hotel not recommended ( we paid almost $ 140.000 Chilean pesos for that small room for two nights stay also the breakfast was poor ….

nothing really never come back again need the owner to supervise the property much closer the person running that hotel is not doing really a great job…

Kindness of the staff

Bad odor in the rooms, poor maintenance.

location, in the very center of the downtown

breakfast could be better.

It’s exactly halfway between Santiago and Puerto Varas. Instead of driving 12 hours in a row, we drove 6, then slept at Terrazas Chillan, and drove the rest the next day. Much better!

Amazing amazing staff!!! Very friendly, attentive. Reese, the night receptionist, was particularly notable for his professional and kind service.

Ventilation in the bathroom. Didn't let shower vapor out properly, so it had a little bit of a humid smell permanently.

The room was very comfortable and the bath was very clean.

The covid-19 protocols where very poor in the breakfast .