exceptional friendly staff , beautiful location and offers for kids

it is very expensive

We enjoyed all the children’s activities. The staff was fantastic!

The location is great. The playground for the kids is nice.

The food was bad. Especially the dinner. The look and feel of the hotel is not good. Everything feels outdated. The level of service from the staff is disappointing. We did not feel very welcome and felt treated differently because we did not speak German.

Amazing location and the kids absolutely loved it. The staff were very kind and accommodating.

I think we missed out on quite a bit, including daily activities for the kids, because everything in the hotel is posted/written only in German. Ultimately, I didn’t feel very welcome. Normally I wouldn’t complain about such a thing because after all the hotel is in the German-speaking sector. But tourism, including from within Switzerland, is such an important part of the local economy, I would imagine that they would want to make all guests feel welcome and encouraged to return.

Very friendly staff. Excellent amenities. Great food. Paradise for kids - with all the playgrounds and activities. We’ll definitely be back.

Nothing

Amazing place to stay with children. The staff is very accommodating.

Great facilities to entertain children

- Gets a little crowded on the weekend - Dinner for children is always some combination of pasta, fries or chicken nuggets

Awesome family hotel!