The property was older but very well maintained and clean. The Onsen (baths) were incredibly beautiful and the perfect way to unwind after skiing.

The staff were great. Facilites and services good. The hotel Onsen was nice. Noting this is a traditional Onsen hotel first, and a ski hotel secondary.

Some small improvements on breakfast - add bacon, eggs cooked more, another toaster. Perhaps some better drying and locker facilites for skiing equipment.

We loved the traditional Japanese rooms. it was spacious and clean and the large window that overlooked the mountains was the best! The room was kept very clean and warm, and I absolutely loved the hot water and tea corner that was a life saver! They even had a shuttle bus from the nearest station so that made the journey effortless and smooth. The buffet breakfast had a huge selection, both traditional and western options too! We also made use of the Ski rental shop which was mighty convenient!

Only minor detail we would of loved was to have ski shuttles from the hotel to the base of the ski lifts at mt. Akakura or Akakura Onsen… they do recommend the nearest bus stop up the road, but with heavy ski gear, it’s a bit of a trek.. but it’s not too major.

Beautiful suite room with amazing views even from the bathroom. Linen and products provided were A grade. All the staff were lovely and the onsen was amazing.

room-staff-location all excellent. I went there on a ‘work retreat’. I relaxed…I did some reading and some writing…I sat in the outdoor Onsen twice a day to relax and do some mindfulness practice. it was the perfect location. the view of the mountains from my room was stunning. all was perfection.

it was ‘off-season’ so not all amenities were available. but it meant the rates were off season and it meant there not many people there to disrupt my sense of tranquility.

Location is really nice facing to Mt. Myoko. Onsen facility was also very nice. Faculty were very friendly.

It would be nice if maintained bit more clean.

The wonderful onsen

We liked the time spent in the Onsen and the fact that there was an Game space (Arcade) on one of the floors. We liked the Futons, they were very comfortable. The view from the room is beautiful and we enjoyed the relaxing view while sipping the tea we had in the room. We liked the Amenity bags, these were very cute, we helped ourselves to some. We liked the Staff, they were very friendly, from the reception to the restaurants. We liked that we could arrange for Pick-up by the Hotel, from Myoko Kogen Station.

We wish the Location would be better, slopes would be closer, maybe a shuttle would help with this. We wish the Onsen had more driers (more than 2) and that water dispensers would be available in the onsen, not outside. Breakfast was delicious, but could use more variety. Especially regarding sweets and breads. Though a funny story, the foreign staff could spend more time learning Japanese, rather than relying on Google Translate Interpreter mode.