The Property was very nice with very good food pool was very relaxing. The whole vibe there was

The heat

Les employés, la bouffe

Trop cher

Lovely grounds and beautiful views everywhere. Atmosphere and evening entertainment was really good also. Comfy bed.

Shower gel wasn't topped up and ran out before our 3night stay ended. Food was disappointing in the buffet some items under seasoned and overcooked such as the burgers or the extreme over salty mackerel. Staff at the bars were extremely rude and concierge seemed to begrudgingly help with luggage when there are no lifts. And also flippantly labelled our luggage resulting in misplacing some of our bags when we needed to leave.

Breakfast, lubch and Dinner was exceptional

I didnt have any concerns

Beautiful resort, gorgeous pool, nice beach, lots of restaurants options and fun amenities. Entertainment was good. Staff were generally friendly, but sometimes service was slow. Food quality is decent, but variety can be improved.

Buffets need improvement, food is not replenished frequently enough and we have arrived to find many empty buffet stations. Staff in the buffets seem overwhelmed, too much for them to do. It often took 30 minutes just to just get a coffee or a package of ketchup!

I liked everything. The guest really made a point of always being helpful, and reminding me I was there to vacation!

If there was Apple Pay it would be perfect. I think it would be a great add on in the Sports bar to have Pizza and Sandwiches to soak up the Alcohol.

This resort has everything, from different foods to fabulous pools, night life, and EXCEPTIONAL STAFF!! We have stayed there 2 times and it feels like family with some of the staff that has been there and remember us. We also love the fact we can go snorkeling right off the beaches at the resort and see, if not better than some, of the excursions we’ve gone on. The sea life in the lagoons and ocean on the private beach, and Sunset Cove was amazing to see!

The carts, I will say this is a problem for me. We had called numerous times for a cart bc we were so far away and my husband has a bad back, and no one came. We stayed at the Grand Palladium in Punta Cana also and those carts would go around regularly and pick people up. You always seen a cart driving that’s the only pet peeve I have with Grand Palladium Jamaica i don’t feel like they have enough people to run the carts and they don’t offer that service like they should.

Beautiful and Clean. Bed was comfortable, staff was extra nice

The food was AWFUL except the Jerk Hut, the Seafood restaurant and the steak house. To much walking and the carts to give you a ride barely came. The phone service was horrible, trying to get through to any extension was almost impossible.